Federal inspection record · CMS data as of October 1, 2026

Hilltop Skilled Nsg & Rehab

910 West Polk Street, Charleston, IL · (217) 345-7066

CMS overall rating

3 of 5

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Certified beds
108
Residents per day
64
Ownership
For-Profit
Chain
Crest Healthcare Consulting
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1996

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Illinois.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Illinois homes

Hilltop Skilled Nsg & Rehab carries 83 inspection points. That is fewer than 61% of Illinois's 659 rated homes.

5★4★3★2★1★+20 homes above 459.7505102550100200400inspection points → fewer is better on the leftThis home · 83 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Illinois: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–31 pts
  • 4★ 31–73 pts
  • 3★ 73–120.25 pts
  • 2★ 120.25–219 pts
  • 1★ over 219 pts

Bars show every rated home in Illinois by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

51 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 4 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 32 4 pts
E 7 8 pts
F 7 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 20, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 9, 2025

  2. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 19, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected August 12, 2024

  3. G

    Respond appropriately to all alleged violations.

    July 19, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F610 · Corrected August 12, 2024

  4. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 1, 2023 · Standard inspection · Quality of Life and Care · F689 · Corrected December 21, 2023

Everything else, by area of care

Quality of Life and Care14E
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 8, 2026 · Complaint · F690 · Corrected April 14, 2026

  2. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 11, 2026 · Complaint · F689 · Corrected February 28, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 17, 2025 · Standard · F684 · Corrected December 22, 2025

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 18, 2024 · Standard · F677 · Corrected October 24, 2024

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 18, 2024 · Standard · F689 · Corrected October 24, 2024

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 26, 2024 · Complaint · F677 · Corrected February 27, 2024

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 5, 2023 · Complaint · F689 · Corrected December 21, 2023

  8. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 1, 2023 · Standard · F677 · Corrected December 20, 2023

  9. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 1, 2023 · Standard · F686 · Corrected December 20, 2023

  10. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 1, 2023 · Standard · F690 · Corrected December 20, 2023

  11. D

    Provide enough food/fluids to maintain a resident's health.

    November 1, 2023 · Standard · F692 · Corrected December 20, 2023

  12. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 1, 2023 · Standard · F695 · Corrected December 20, 2023

  13. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    November 1, 2023 · Standard · F700 · Corrected December 20, 2023

  14. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    October 28, 2023 · Complaint · F690 · Corrected December 20, 2023

Resident Assessment and Care Planning7D
  1. D

    Ensure each resident receives an accurate assessment.

    December 17, 2025 · Standard · F641 · Corrected December 22, 2025

  2. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    October 18, 2024 · Standard · F636 · Corrected October 24, 2024

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 18, 2024 · Standard · F656 · Corrected October 24, 2024

  4. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    October 18, 2024 · Standard · F661 · Corrected October 24, 2024

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 1, 2024 · Complaint · F656 · Corrected October 24, 2024

  6. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    November 1, 2023 · Standard · F644 · Corrected December 20, 2023

  7. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 1, 2023 · Standard · F657 · Corrected December 20, 2023

Nutrition and Dietary6F
  1. F

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 11, 2026 · Complaint · F804 · Corrected February 28, 2026

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 11, 2026 · Complaint · F812 · Corrected February 28, 2026

  3. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    October 18, 2024 · Standard · F804 · Corrected October 24, 2024

  4. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    October 18, 2024 · Standard · F803 · Corrected October 24, 2024

  5. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    October 18, 2024 · Standard · F806 · Corrected October 24, 2024

  6. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 1, 2023 · Standard · F812 · Corrected December 20, 2023

Infection Control5F
  1. D

    Provide and implement an infection prevention and control program.

    December 17, 2025 · Standard · F880 · Corrected December 22, 2025

  2. F

    Provide and implement an infection prevention and control program.

    November 1, 2023 · Standard · F880 · Corrected December 20, 2023

  3. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    November 1, 2023 · Standard · F883 · Corrected December 20, 2023

  4. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    November 1, 2023 · Standard · F887 · Corrected December 20, 2023

  5. D

    Provide and implement an infection prevention and control program.

    October 28, 2023 · Complaint · F880 · Corrected December 20, 2023

Freedom from Abuse, Neglect, and Exploitation4E
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    May 20, 2025 · Complaint · F602 · Corrected April 24, 2025

  2. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    October 1, 2024 · Complaint · F607 · Corrected October 24, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 1, 2024 · Complaint · F600 · Corrected October 24, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 19, 2024 · Complaint · F609 · Corrected August 12, 2024

Resident Rights4D
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 18, 2024 · Standard · F584 · Corrected October 24, 2024

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    November 1, 2023 · Standard · F558 · Corrected December 20, 2023

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 1, 2023 · Standard · F580 · Corrected December 20, 2023

  4. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    November 1, 2023 · Standard · F623 · Corrected December 20, 2023

Pharmacy Service3E
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    October 18, 2024 · Standard · F756 · Corrected October 24, 2024

  2. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    November 1, 2023 · Standard · F758 · Corrected December 20, 2023

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 1, 2023 · Standard · F761 · Corrected December 20, 2023

Administration2F
  1. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    November 1, 2023 · Standard · F867 · Corrected December 20, 2023

  2. F

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    November 1, 2023 · Standard · F868 · Corrected December 20, 2023

Environmental1F
  1. F

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    January 27, 2024 · Complaint · F921 · Corrected February 6, 2024

Nursing and Physician Services1C
  1. C

    Post nurse staffing information every day.

    November 1, 2023 · Standard · F732 · Corrected December 20, 2023

Inspection history

  1. 2025-12-17

    7 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-10-18

    15 health deficiencies · 6 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-11-01

    29 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (10 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 24 min of nursing staff time a day, 31 min of it from a registered nurse.

This home

3 h 24 min

Illinois average

3 h 28 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 44% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$140,465 in federal fines on record over the past three years.

DatePenaltyAmount
2024-07-19Fine$53,768
2023-10-28Fine$86,697
2023-10-28Payment Denial · 24 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.3 pts worse3.32.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.82.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2 pts worse88.5%90.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.7 pts better96.4%91.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts worse4.3%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms15.1 pts worse71.0%55.9%13.5%
Percentage of long-stay residents who lose too much weight5.8 pts worse11.9%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4 pts better14.4%18.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication17.6 pts better4.1%21.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.2 pts worse20.0%12.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.9 pts worse21.9%13.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse1.0%0.8%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts better0.0%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.4 pts worse22.2%19.8%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts worse6.4%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.2 pts worse68.8%70.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.1 pts worse18.6%13.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.2 pts better0.0%2.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.4 pts better76.6%63.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.5 pts better16.1%25.6%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Capital Finance LLC5% Or Greater Security Interest · Organization0%35 facilities
Capital Finance LLCOperational/Managerial Control · Organization0%35 facilities
Crest I Tbd Holdco LLCIndirect Ownership Interest · Organization0%2 facilities
Crest Illinois Holdco LLCDirect Ownership Interest · Organization0%1 facilities
Doughty, TylerOperational/Managerial Control · Individual0%2 facilities
Doughty, TylerAdp Of The SNF · Individual0%2 facilities
Ecfjc TrustIndirect Ownership Interest · Organization0%2 facilities
Gage, AndrewOperational/Managerial Control · Individual0%1 facilities
Gage, AndrewAdp Of The SNF · Individual0%1 facilities
Il M TrustIndirect Ownership Interest · Organization0%4 facilities
Jcecf TrustIndirect Ownership Interest · Organization0%2 facilities
Lichtman, ShalomIndirect Ownership Interest · Individual0%19 facilities
Lichtman, ShalomManaging Control - Governing Body · Individual0%19 facilities
Lichtman, ShalomOperational/Managerial Control · Individual0%19 facilities
Lichtman, ShalomAdp Of The SNF · Individual0%19 facilities
Light Man LLCOperational/Managerial Control · Organization0%18 facilities
Mrs Windy City State TrustIndirect Ownership Interest · Organization0%3 facilities
Tsdama TrustIndirect Ownership Interest · Organization0%2 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness11F
  1. F

    Address subsistence needs for staff and patients.

    October 18, 2024 · E15 · Corrected November 13, 2024

  2. F

    Create arrangements with other facilities to receive patients.

    October 18, 2024 · E25 · Corrected November 13, 2024

  3. F

    Implement emergency and standby power systems.

    October 18, 2024 · E41 · Corrected November 13, 2024

  4. F

    Address subsistence needs for staff and patients.

    November 1, 2023 · E15 · Corrected November 24, 2023

  5. F

    Establish policies and procedures for volunteers.

    November 1, 2023 · E24 · Corrected November 24, 2023

  6. F

    Create arrangements with other facilities to receive patients.

    November 1, 2023 · E25 · Corrected November 24, 2023

  7. F

    Establish roles under a Waiver declared by secretary.

    November 1, 2023 · E26 · Corrected November 24, 2023

  8. F

    Conduct testing and exercise requirements.

    November 1, 2023 · E39 · Corrected November 24, 2023

  9. F

    Implement emergency and standby power systems.

    November 1, 2023 · E41 · Corrected November 24, 2023

  10. F

    Address patient/client population and determine types of services needed.

    November 1, 2023 · E7 · Corrected November 24, 2023

  11. F

    Conduct testing and exercise requirements.

    December 27, 2022 · E39 · Corrected January 19, 2023

·

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