Federal inspection record · CMS data as of October 1, 2026

The Guest House Skilled Nursing and Rehabilitation

9225 Normandie Drive, Shreveport, LA · (318) 686-0515

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
177
Residents per day
134
Ownership
For-Profit
Chain
Priority Management
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 1996

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Louisiana homes

The Guest House Skilled Nursing and Rehabilitation carries 118.25 inspection points. That is fewer than 11% of Louisiana's 264 rated homes.

5★4★3★2★1★+8 homes above 23005102550100200inspection points → fewer is better on the leftThis home · 118.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–33 pts
  • 3★ 33–53 pts
  • 2★ 53–88.75 pts
  • 1★ over 88.75 pts

Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

38 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 10 4 pts
E 24 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 25, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 9, 2024

  2. J

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    September 25, 2024 · Complaint inspection · Administration · F835 · Corrected October 9, 2024

  3. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 14, 2024 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected February 5, 2024

Everything else, by area of care

Quality of Life and Care8E
  1. E

    Provide safe and appropriate respiratory care for a resident when needed.

    June 4, 2026 · Standard · F695 · Corrected July 17, 2026

  2. E

    Provide safe and appropriate respiratory care for a resident when needed.

    April 10, 2025 · Standard · F695 · Corrected May 16, 2025

  3. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    April 10, 2025 · Standard · F698 · Corrected May 16, 2025

  4. E

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    April 10, 2025 · Standard · F700 · Corrected May 16, 2025

  5. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 10, 2025 · Standard · F690 · Corrected May 16, 2025

  6. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 28, 2024 · Complaint · F686 · Corrected September 13, 2024

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 9, 2024 · Complaint · F695 · Corrected June 10, 2024

  8. E

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    March 14, 2024 · Standard · F676 · Corrected April 11, 2024

Resident Rights7E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 4, 2026 · Standard · F550 · Corrected July 17, 2026

  2. D

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    June 4, 2026 · Standard · F575 · Corrected July 17, 2026

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    June 4, 2026 · Standard · F578 · Corrected July 17, 2026

  4. E

    Allow residents to self-administer drugs if determined clinically appropriate.

    April 10, 2025 · Standard · F554 · Corrected May 16, 2025

  5. E

    Reasonably accommodate the needs and preferences of each resident.

    April 10, 2025 · Standard · F558 · Corrected May 16, 2025

  6. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    April 10, 2025 · Standard · F565 · Corrected May 16, 2025

  7. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    March 14, 2024 · Standard · F565 · Corrected April 11, 2024

Resident Assessment and Care Planning6E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 4, 2026 · Standard · F656 · Corrected July 17, 2026

  2. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    June 4, 2026 · Standard · F636 · Corrected July 17, 2026

  3. E

    Assess the resident when there is a significant change in condition

    April 10, 2025 · Standard · F637 · Corrected May 16, 2025

  4. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 10, 2025 · Standard · F656 · Corrected May 16, 2025

  5. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 9, 2024 · Complaint · F657 · Corrected June 10, 2024

  6. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 14, 2024 · Standard · F656 · Corrected April 11, 2024

Pharmacy Service6E
  1. E

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    June 4, 2026 · Standard · F757 · Corrected July 17, 2026

  2. E

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    April 10, 2025 · Standard · F757 · Corrected May 16, 2025

  3. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    April 10, 2025 · Standard · F758 · Corrected May 16, 2025

  4. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 10, 2025 · Standard · F761 · Corrected May 16, 2025

  5. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 20, 2024 · Complaint · F755 · Corrected July 19, 2024

  6. E

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    March 14, 2024 · Standard · F757 · Corrected April 11, 2024

Freedom from Abuse, Neglect, and Exploitation4E
  1. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 4, 2026 · Standard · F609 · Corrected July 17, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 25, 2024 · Complaint · F609 · Corrected October 9, 2024

  3. D

    Respond appropriately to all alleged violations.

    September 25, 2024 · Complaint · F610 · Corrected October 9, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 14, 2024 · Standard · F609 · Corrected April 11, 2024

Nursing and Physician Services2F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    June 4, 2026 · Standard · F727 · Corrected July 17, 2026

  2. E

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    April 10, 2025 · Standard · F947 · Corrected May 16, 2025

Administration2E
  1. D

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    April 10, 2025 · Standard · F851 · Corrected May 16, 2025

  2. E

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    June 20, 2024 · Complaint · F839 · Corrected July 19, 2024

Inspection history

  1. 2026-06-04

    9 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

  2. 2025-04-10

    14 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2024-03-14

    15 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 2 h 47 min of nursing staff time a day, 17 min of it from a registered nurse.

This home

2 h 47 min

Louisiana average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 67% of nursing staff and 50% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$124,958 in federal fines on record over the past three years.

DatePenaltyAmount
2024-09-25Fine$112,197
2024-03-14Fine$12,761

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse2.62.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts better1.82.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6 pts better99.8%93.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4 pts better100.0%96.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.8 pts worse4.3%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms1.5 pts better0.9%2.4%13.5%
Percentage of long-stay residents who lose too much weight0.7 pts worse6.0%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1 pts worse24.3%23.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.8 pts better14.0%22.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.7 pts better7.4%15.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.8 pts better13.7%16.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1 pts better0.0%1.0%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts better0.0%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.2 pts worse19.1%14.9%18.3%
Percentage of long-stay residents with pressure ulcers0.4 pts better5.1%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.1 pts better99.5%86.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.3 pts better13.1%14.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.4 pts worse5.5%3.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.5 pts better96.3%77.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.1 pts worse34.4%28.3%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Sdb Holdings5% Or Greater Direct Ownership Interest · Organization100%8 facilities
Bauder, WilliamIndirect Ownership Interest · Individual0%42 facilities
Bauder, WilliamOperational/Managerial Control · Individual0%42 facilities
Bihm, ChristianAdp Of The SNF · Individual0%1 facilities
Boulware, DouglasIndirect Ownership Interest · Individual0%46 facilities
Boulware, StevenIndirect Ownership Interest · Individual0%48 facilities
Boulware, StevenOperational/Managerial Control · Individual0%48 facilities
Boulware, StevenIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%48 facilities
Mcgraw, JimikaAdp Of The SNF · Individual0%1 facilities
Priority Management Group, LLCOperational/Managerial Control · Organization0%40 facilities
Priority Management Group, LLCAdp Of The SNF · Organization0%40 facilities
Progressive Rehab Solutions, LLCAdp Of The SNF · Organization0%36 facilities

·

Other homes nearby

  1. Southern Hills Healthcare And Rehabilitation

    Shreveport, LA · The Beebe Family

    Worst citation, 3 yrs
    L
    Nursing / resident / day
    3 h 52 min
    Fines
    $61,584
  2. The Bradford Skilled Nursing And Rehabilitation

    Shreveport, LA · Priority Management

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 21 min
    Fines
    $0
  3. Heritage Manor South

    Shreveport, LA · The Beebe Family

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 50 min
    Fines
    $0