Shreveport, LA

Heritage Manor South

4-star overall rating with 4-star inspections with 5 recent health deficiencies

9712 Mansfield Road, Shreveport, LA

(318) 687-2080

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

145

Certified beds

Average residents

109

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Beebe Family

Operator or chain grouping

Approved since

1997-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.33

Registered nurse staffing

LPN hours / resident day

1.11

Licensed practical nurse staffing

Aide hours / resident day

2.36

Nurse aide staffing

Weekend hours

3.13

Weekend nurse staffing

RN turnover

38%

Annual RN turnover

Total nurse turnover

53%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.3
2.6
0.7 pts worse
1.9
1.4 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.5
2.8
0.3 pts better
1.8
0.7 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.2%
92.0%
1.2 pts better
93.4%
0.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.9%
94.9%
About the same
95.5%
0.6 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
3.4%
0.9 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 2.5%
1.8%
0.7 pts worse
11.4%
8.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.0%
5.2%
1.2 pts better
5.4%
1.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.1%
23.1%
5 pts better
19.6%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 21.6%
24.4%
2.8 pts better
16.7%
4.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 13.1%
22.2%
9.1 pts better
16.3%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 11.9%
20.1%
8.2 pts better
14.9%
3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.0%
1.6%
1.4 pts worse
1.0%
2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 3.1%
2.6%
0.5 pts worse
1.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.6%
16.9%
7.7 pts worse
19.8%
4.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.6%
6.2%
0.4 pts worse
5.1%
1.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
83.6%
14.1 pts better
81.7%
16 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 2.1%
14.7%
12.6 pts better
12.0%
9.9 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 3.8%
3.3%
0.5 pts worse
1.6%
2.2 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.2%
76.2%
14 pts better
79.7%
10.5 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.6%
27.8%
0.8 pts worse
23.9%
4.7 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-14 · Fire 2026-01-14

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-10-30 · Fire 2024-10-30

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-11-29 · Fire 2023-11-29

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-14

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-20

D · Potential for more than minimal harm 2026-01-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2026-02-20

D · Potential for more than minimal harm 2025-12-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Not marked corrected

E · Potential for more than minimal harm 2025-07-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-22

D · Potential for more than minimal harm 2025-07-22

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-08-22

E · Potential for more than minimal harm 2024-10-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-14

D · Potential for more than minimal harm 2024-10-30

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-12-14

E · Potential for more than minimal harm 2023-11-29

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-01-12

E · Potential for more than minimal harm 2023-11-29

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-01-12

E · Potential for more than minimal harm 2023-11-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-11-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-12

Penalties and ownership

What sits behind the stars

Ownership

Medico LLC

5% Or Greater Direct Ownership Interest · Organization

85% 29 facilities 2010-01-01
Beebe, Elton

5% Or Greater Indirect Ownership Interest · Individual

28% 39 facilities 2010-01-01
Qsst Tr For Alison Beebe Sadler Danos And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

28% 30 facilities 2013-11-01
Qsst Tr For Felicia Beebe Stallard And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

28% 30 facilities 2013-11-01
Act Investments, LLC

5% Or Greater Direct Ownership Interest · Organization

15% 13 facilities 2010-01-01
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua

5% Or Greater Indirect Ownership Interest · Organization

5% 16 facilities 2010-01-01
Account Management Services Inc

Operational/Managerial Control · Organization

0% 47 facilities 2010-01-01
Administrative Systems Inc

Operational/Managerial Control · Organization

0% 48 facilities 2010-01-01
Banaka, Jacob

Operational/Managerial Control · Individual

0% 1 facilities 2020-02-12
Bass, Pat

Operational/Managerial Control · Individual

0% 4 facilities 2021-05-04
Beebe, Bobby

Operational/Managerial Control · Individual

0% 50 facilities 2013-01-01
Beebe, Elton

Operational/Managerial Control · Individual

0% 39 facilities 2010-01-01
David & Felicia Stallard Child Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 16 facilities 2010-01-01
Gerard And Alison Danos Childrens Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2010-01-01
Irby, Frances

Operational/Managerial Control · Individual

0% 1 facilities 2011-02-01
Joseph & Alison Sadler Children Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2010-01-01
Medico LLC

Operational/Managerial Control · Organization

0% 29 facilities 2010-01-01
Parkinson, Toni

Operational/Managerial Control · Individual

0% 51 facilities 2010-01-01
Parkinson, Toni

Corporate Officer · Individual

0% 51 facilities 2015-11-15
Pathway Management Of Louisiana LLC

Operational/Managerial Control · Organization

0% 16 facilities 2013-01-01
Pathway South LLC

Operational/Managerial Control · Organization

0% 13 facilities 2013-01-01
Providence Care LLC

Operational/Managerial Control · Organization

0% 36 facilities 2020-04-07
Provider Professional Services Inc

Operational/Managerial Control · Organization

0% 50 facilities 2010-01-01
Stallard, David

Operational/Managerial Control · Individual

0% 37 facilities 2020-04-07
Tristar Rehab Inc

Operational/Managerial Control · Organization

0% 48 facilities 2024-01-01

Nearby options

Other facilities in reach

#3

Southern Hills Healthcare And Rehabilitation

Shreveport, LA

1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $61,584 in total fines with 13 recent health deficiencies

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$61,584

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