Shreveport, LA

Heritage Manor South

4-star overall rating with 4-star inspections with 5 recent health deficiencies

9712 Mansfield Road, Shreveport, LA

(318) 687-2080

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

145

Certified beds

Average residents

109

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Beebe Family

Operator or chain grouping

Approved since

1997-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

48 facilities

Chain averages 3 overall / 3 health / 3 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.33

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.11

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.36

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.80

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.44

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.13

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.13

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.36

CMS adjusted RN staffing hours

Adjusted total hours

4.19

CMS adjusted total nurse staffing hours

Case-mix index

1.24

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

53%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,849

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.82

Composite VBP score used to determine payment impact.

Payment multiplier

0.9886

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.02

Baseline 22.86% · Performance 20.81% · Measure score 3.02 · Achievement 1.34 · Improvement 3.02

Healthcare-associated infections

3.03

Baseline 9.83% · Performance 8.12% · Measure score 3.03 · Achievement 0 · Improvement 3.03

Total nurse turnover

3.02

Baseline 44.09% · Performance 51.33% · Measure score 3.02 · Achievement 3.02 · Improvement 0

Adjusted total nurse staffing

4.85

Baseline 4.03 hours · Performance 4.46 hours · Measure score 4.85 · Achievement 4.85 · Improvement 1.94

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 14.06%
10.72%
3.3 pts worse
No Different than the National Rate · Eligible stays 85 · Observed rate 23.53% · Lower 95% interval 10.35%
Discharge to community 43.95%
50.57%
6.6 pts worse
No Different than the National Rate · Eligible stays 37 · Observed rate 35.14% · Lower 95% interval 27.82%
Medicare spending per beneficiary 1.33
1.02
0.3 pts worse
Drug regimen review with follow-up 81.25%
95.27%
14 pts worse
Numerator 39 · Denominator 48
Falls with major injury 2.08%
0.77%
1.3 pts worse
Numerator 1 · Denominator 48
Discharge self-care score 63.64%
53.69%
10 pts better
Numerator 21 · Denominator 33
Discharge mobility score 54.55%
50.94%
3.6 pts better
Numerator 18 · Denominator 33
Pressure ulcers or injuries, new or worsened 4.17%
2.29%
1.9 pts worse
Numerator 2 · Denominator 48 · Adjusted rate 3.4%
Healthcare-associated infections requiring hospitalization 8.12%
7.12%
1 pts worse
No Different than the National Rate · Eligible stays 42 · Observed rate 11.9% · Lower 95% interval 4.22%
Staff COVID-19 vaccination coverage 1.89%
8.2%
6.3 pts worse
Numerator 2 · Denominator 106
Staff flu vaccination coverage 60%
42%
18 pts better
Numerator 99 · Denominator 165
Discharge function score 57.58%
56.45%
1.1 pts better
Numerator 19 · Denominator 33
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 72.41%
25.2%
47.2 pts better
Numerator 21 · Denominator 29

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.3
2.6
0.7 pts worse
1.9
1.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.3 · Observed 2.9 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.5
2.8
0.3 pts better
1.8
0.7 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 2.3 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.2%
92.0%
1.2 pts better
93.4%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 94.7% · Q2 79.8% · Q3 98.9% · Q4 100.0% · 4Q avg 93.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.9%
94.9%
About the same
95.5%
0.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.9%
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
3.4%
0.9 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 5.3% · Q3 4.5% · Q4 3.3% · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.5%
1.8%
0.7 pts worse
11.4%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.0% · Q3 3.1% · Q4 4.6% · 4Q avg 2.5%
Percentage of long-stay residents who lose too much weight 4.0%
5.2%
1.2 pts better
5.4%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.6% · Q3 3.9% · Q4 5.0% · 4Q avg 4.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.1%
23.1%
5 pts better
19.6%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 20.5% · Q3 15.9% · Q4 13.4% · 4Q avg 18.1%
Percentage of long-stay residents who received an antipsychotic medication 21.6%
24.4%
2.8 pts better
16.7%
4.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.8% · Q2 22.0% · Q3 17.4% · Q4 25.0% · 4Q avg 21.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.1%
22.2%
9.1 pts better
16.3%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 10.0% · Q3 17.2% · Q4 5.6% · 4Q avg 13.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 11.9%
20.1%
8.2 pts better
14.9%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.1% · Q2 14.8% · Q3 14.5% · Q4 8.0% · 4Q avg 11.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.0%
1.6%
1.4 pts worse
1.0%
2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 3.1% · Q3 3.0% · Q4 4.6% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.1%
2.6%
0.5 pts worse
1.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 1.1% · Q3 2.4% · Q4 2.2% · 4Q avg 3.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.6%
16.9%
7.7 pts worse
19.8%
4.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.8% · Q2 22.0% · Q3 25.3% · Q4 23.2% · 4Q avg 24.6%
Percentage of long-stay residents with pressure ulcers 6.6%
6.2%
0.4 pts worse
5.1%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 8.7% · Q3 6.6% · Q4 6.0% · 4Q avg 6.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
83.6%
14.1 pts better
81.7%
16 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 95.8% · Q3 96.4% · Q4 98.5% · 4Q avg 97.7%
Percentage of short-stay residents who had an outpatient emergency department visit 2.1%
14.7%
12.6 pts better
12.0%
9.9 pts better
Short Stay · 20240701-20250630 · Adjusted 2.1% · Observed 2.2% · Expected 11.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 3.8%
3.3%
0.5 pts worse
1.6%
2.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 3.6% · Q3 0.0% · Q4 6.5% · 4Q avg 3.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.2%
76.2%
14 pts better
79.7%
10.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.6%
27.8%
0.8 pts worse
23.9%
4.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.6% · Observed 31.1% · Expected 25.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-14 · Fire 2026-01-14

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-10-30 · Fire 2024-10-30

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-11-29 · Fire 2023-11-29

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-14

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-20

D · Potential for more than minimal harm 2026-01-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2026-02-20

D · Potential for more than minimal harm 2025-12-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Not marked corrected

E · Potential for more than minimal harm 2025-07-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-22

D · Potential for more than minimal harm 2025-07-22

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-08-22

E · Potential for more than minimal harm 2024-10-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-12-14

E · Potential for more than minimal harm 2024-10-30

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-14

D · Potential for more than minimal harm 2024-10-30

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-12-14

E · Potential for more than minimal harm 2023-11-29

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-01-12

E · Potential for more than minimal harm 2023-11-29

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-01-12

E · Potential for more than minimal harm 2023-11-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-11-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-12

Penalties and ownership

What sits behind the stars

Ownership

Medico LLC

5% Or Greater Direct Ownership Interest · Organization

85% 29 facilities 2010-01-01
Beebe, Elton

5% Or Greater Indirect Ownership Interest · Individual

28% 39 facilities 2010-01-01
Qsst Tr For Alison Beebe Sadler Danos And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

28% 30 facilities 2013-11-01
Qsst Tr For Felicia Beebe Stallard And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

28% 30 facilities 2013-11-01
Act Investments, LLC

5% Or Greater Direct Ownership Interest · Organization

15% 13 facilities 2010-01-01
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua

5% Or Greater Indirect Ownership Interest · Organization

5% 16 facilities 2010-01-01
Account Management Services Inc

Operational/Managerial Control · Organization

0% 47 facilities 2010-01-01
Administrative Systems Inc

Operational/Managerial Control · Organization

0% 48 facilities 2010-01-01
Banaka, Jacob

Operational/Managerial Control · Individual

0% 1 facilities 2020-02-12
Bass, Pat

Operational/Managerial Control · Individual

0% 4 facilities 2021-05-04
Beebe, Bobby

Operational/Managerial Control · Individual

0% 50 facilities 2013-01-01
Beebe, Elton

Operational/Managerial Control · Individual

0% 39 facilities 2010-01-01
David & Felicia Stallard Child Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 16 facilities 2010-01-01
Gerard And Alison Danos Childrens Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2010-01-01
Irby, Frances

Operational/Managerial Control · Individual

0% 1 facilities 2011-02-01
Joseph & Alison Sadler Children Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 14 facilities 2010-01-01
Medico LLC

Operational/Managerial Control · Organization

0% 29 facilities 2010-01-01
Parkinson, Toni

Operational/Managerial Control · Individual

0% 51 facilities 2010-01-01
Parkinson, Toni

Corporate Officer · Individual

0% 51 facilities 2015-11-15
Pathway Management Of Louisiana LLC

Operational/Managerial Control · Organization

0% 16 facilities 2013-01-01
Pathway South LLC

Operational/Managerial Control · Organization

0% 13 facilities 2013-01-01
Providence Care LLC

Operational/Managerial Control · Organization

0% 36 facilities 2020-04-07
Provider Professional Services Inc

Operational/Managerial Control · Organization

0% 50 facilities 2010-01-01
Stallard, David

Operational/Managerial Control · Individual

0% 37 facilities 2020-04-07
Tristar Rehab Inc

Operational/Managerial Control · Organization

0% 48 facilities 2024-01-01

Nearby options

Other facilities in reach

#3

Southern Hills Healthcare And Rehabilitation

Shreveport, LA

1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $61,584 in total fines with 13 recent health deficiencies

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$61,584

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