Gilbert, AZ

The Center At Val Vista, LLC

5-star overall rating with 5-star inspections with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

3744 South Rome Street, Gilbert, AZ

(480) 224-9500

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

96

Certified beds

Average residents

58

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Veritas Management Group

Operator or chain grouping

Approved since

2016-11-29

CMS approved date

Coverage

Medicare

Participation flags

Chain footprint

15 facilities

Chain averages 4 overall / 4 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.70

Registered nurse staffing · state 0.72 · national 0.68

LPN hours / resident day

1.95

Licensed practical nurse staffing · state 1.04 · national 0.87

Aide hours / resident day

2.26

Nurse aide staffing · state 2.36 · national 2.35

Total nurse hours

4.91

All reported nurse hours · state 4.12 · national 3.89

Licensed hours

2.65

RN + LPN hours · state 1.76 · national 1.54

Weekend hours

4.21

Weekend nurse staffing · state 3.62 · national 3.43

Weekend RN hours

0.56

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.14

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.51

CMS adjusted RN staffing hours

Adjusted total hours

3.60

CMS adjusted total nurse staffing hours

Case-mix index

1.86

Higher values indicate more complex resident acuity

RN turnover

13%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

43%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,151

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

59.43

Composite VBP score used to determine payment impact.

Payment multiplier

1.0146

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

10

Baseline 18.03% · Performance 15.99% · Measure score 10 · Achievement 10 · Improvement 9

Healthcare-associated infections

8.51

Baseline 5.21% · Performance 5.29% · Measure score 8.51 · Achievement 8.51 · Improvement 0

Total nurse turnover

3.90

Baseline 56.60% · Performance 47.73% · Measure score 3.90 · Achievement 3.90 · Improvement 2.30

Adjusted total nurse staffing

1.36

Baseline 4.06 hours · Performance 3.46 hours · Measure score 1.36 · Achievement 1.36 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.58%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 1374 · Observed rate 8.95% · Lower 95% interval 7.98%
Discharge to community 72.73%
50.57%
22.2 pts better
Better than the National Rate · Eligible stays 1340 · Observed rate 70.22% · Lower 95% interval 70.07%
Medicare spending per beneficiary 1.08
1.02
0.1 pts worse
Drug regimen review with follow-up 99.37%
95.27%
4.1 pts better
Numerator 950 · Denominator 956
Falls with major injury 0.31%
0.77%
0.5 pts better
Numerator 3 · Denominator 956
Discharge self-care score 56.24%
53.69%
2.6 pts better
Numerator 401 · Denominator 713
Discharge mobility score 55.12%
50.94%
4.2 pts better
Numerator 393 · Denominator 713
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 956 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.29%
7.12%
1.8 pts better
Better than the National Rate · Eligible stays 850 · Observed rate 4.59% · Lower 95% interval 3.83%
Staff COVID-19 vaccination coverage 3.74%
8.2%
4.5 pts worse
Numerator 4 · Denominator 107
Staff flu vaccination coverage 65.67%
42%
23.7 pts better
Numerator 132 · Denominator 201
Discharge function score 61.01%
56.45%
4.6 pts better
Numerator 435 · Denominator 713
Transfer of health information to provider 99.1%
95.95%
3.1 pts better
Numerator 878 · Denominator 886
Transfer of health information to patient 97.96%
96.28%
1.7 pts better
Numerator 48 · Denominator 49
Resident COVID-19 vaccinations up to date 12.04%
25.2%
13.2 pts worse
Numerator 65 · Denominator 540

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
91.1%
7.7 pts better
81.7%
17.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.6% · Q2 99.1% · Q3 98.8% · Q4 98.5% · 4Q avg 98.8%
Percentage of short-stay residents who had an outpatient emergency department visit 6.5%
10.7%
4.2 pts better
12.0%
5.5 pts better
Short Stay · 20240701-20250630 · Adjusted 6.5% · Observed 6.6% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.1%
1.1 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.6%
87.3%
3.3 pts better
79.7%
10.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.1%
24.6%
2.5 pts better
23.9%
1.8 pts better
Short Stay · 20240701-20250630 · Adjusted 22.1% · Observed 22.8% · Expected 24.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-12-29 · Fire 2023-12-29

3 health deficiencies

Top issue: Resident Rights (2 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2022-10-06 · Fire 2022-10-06

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-06-23 · Fire 2021-06-23

3 health deficiencies

Top issue: Infection Control (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2023-12-29

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-01-08

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-05-02

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-05-12

D · Potential for more than minimal harm 2023-12-29

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-02-08

D · Potential for more than minimal harm 2023-12-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-11

D · Potential for more than minimal harm 2021-06-23

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2021-07-16

D · Potential for more than minimal harm 2021-06-23

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-07-16

D · Potential for more than minimal harm 2021-06-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-07-16

Penalties and ownership

What sits behind the stars

Ownership

Murdock, Monte

5% Or Greater Direct Ownership Interest · Individual

50% 10 facilities 2013-07-15
Senkoff, Alexander

5% Or Greater Direct Ownership Interest · Individual

50% 7 facilities 2013-07-15
Dunlap, Robert

Corporate Officer · Individual

0% 2 facilities 2016-01-03
Esmas, Bartolome

Corporate Director · Individual

0% 7 facilities 2016-01-03
Murdock, Monte

Operational/Managerial Control · Individual

0% 10 facilities 2013-07-15
Ott, David

Corporate Officer · Individual

0% 2 facilities 2016-01-03
Senkoff, Alexander

Operational/Managerial Control · Individual

0% 7 facilities 2013-07-15
Veritas Management Group LLC

Operational/Managerial Control · Organization

0% 9 facilities 2015-07-29

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