Federal inspection record · CMS data as of October 1, 2026

The Carrolton of Lumberton

1170 Linkhaw Road, Lumberton, NC · (910) 671-1163

  • Cited for abuse (CMS abuse icon)

CMS overall rating

1 of 5

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Certified beds
90
Residents per day
85
Ownership
For-Profit
Chain
Carrolton Nursing Homes
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 5, 1990

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    −1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among North Carolina homes

The Carrolton of Lumberton carries 55 inspection points. That is fewer than 29% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 55 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

28 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 9 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Pharmacy Service9E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    February 19, 2026 · Standard · F755 · Corrected March 13, 2026

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    February 19, 2026 · Standard · F756 · Corrected March 13, 2026

  3. E

    Ensure that residents are free from significant medication errors.

    February 19, 2026 · Standard · F760 · Corrected March 13, 2026

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 19, 2026 · Standard · F761 · Corrected March 13, 2026

  5. E

    Ensure that residents are free from significant medication errors.

    November 21, 2024 · Standard · F760 · Corrected December 19, 2024

  6. D

    Ensure medication error rates are not 5 percent or greater.

    November 21, 2024 · Standard · F759 · Corrected December 19, 2024

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 21, 2024 · Standard · F761 · Corrected December 19, 2024

  8. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 25, 2023 · Standard · F758 · Corrected June 17, 2023

  9. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 25, 2023 · Standard · F761 · Corrected May 26, 2023

Resident Assessment and Care Planning5D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 21, 2024 · Standard · F658 · Corrected December 19, 2024

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 21, 2024 · Standard · F842 · Corrected December 19, 2024

  3. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    May 25, 2023 · Standard · F636 · Corrected May 26, 2023

  4. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    May 25, 2023 · Standard · F644 · Corrected May 27, 2023

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 25, 2023 · Standard · F842 · Corrected June 4, 2023

Quality of Life and Care4E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 19, 2026 · Complaint · F684 · Corrected March 13, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 19, 2026 · Complaint · F689 · Corrected March 13, 2026

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 21, 2024 · Standard · F690 · Corrected December 19, 2024

  4. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    November 21, 2024 · Standard · F698 · Corrected December 19, 2024

Resident Rights3D
  1. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    February 19, 2026 · Standard · F561 · Corrected March 13, 2026

  2. D

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    November 21, 2024 · Standard · F626 · Corrected December 19, 2024

  3. B

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 25, 2023 · Standard · F623 · Corrected May 26, 2023

Infection Control3E
  1. D

    Provide and implement an infection prevention and control program.

    November 21, 2024 · Standard · F880 · Corrected December 19, 2024

  2. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 25, 2023 · Standard · F883 · Corrected June 24, 2023

  3. D

    Provide and implement an infection prevention and control program.

    May 25, 2023 · Standard · F880 · Corrected June 4, 2023

Freedom from Abuse, Neglect, and Exploitation2E
  1. E

    Protect each resident from the wrongful use of the resident's belongings or money.

    February 19, 2026 · Complaint · F602 · Corrected March 13, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 21, 2024 · Complaint · F600 · Corrected December 19, 2024

Administration1D
  1. D

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    February 19, 2026 · Standard · F838 · Corrected March 13, 2026

Nursing and Physician Services1E
  1. E

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    November 21, 2024 · Standard · F727 · Corrected December 19, 2024

Inspection history

  1. 2026-02-19

    9 health deficiencies · 2 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  2. 2024-11-21

    11 health deficiencies · 1 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  3. 2023-05-25

    8 health deficiencies · 5 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 39 min of nursing staff time a day, 17 min of it from a registered nurse.

This home

3 h 39 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 51% of nursing staff and 43% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.9 pts worse2.61.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days2.5 pts worse4.21.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.5 pts better93.9%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.1 pts better98.8%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts worse4.5%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms4.6 pts better2.2%6.8%13.5%
Percentage of long-stay residents who lose too much weight1.3 pts better5.8%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.7 pts worse35.8%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.4 pts worse17.3%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened10 pts worse26.6%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.7 pts better9.3%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse1.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better1.6%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5 pts better11.4%19.9%18.3%
Percentage of long-stay residents with pressure ulcers2.7 pts worse8.1%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine26 pts worse55.5%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit11.7 pts worse24.4%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts worse2.5%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine27.5 pts worse53.6%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.1 pts better18.1%22.2%23.4%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
C. Saunders Roberson, Jr., As Trustee Of The Judith Roberson Dixon Irr5% Or Greater Direct Ownership Interest · Organization50%5 facilities
Figlewski, Deborah5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Powell, Earl5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Powell, John5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Russell, Denise5% Or Greater Direct Ownership Interest · Individual13%6 facilities
Carrolton Facility Management, LLCOperational/Managerial Control · Organization0%6 facilities
Roberson, CarrolOperational/Managerial Control · Individual0%6 facilities
Roberson, CarrolAdp Of The SNF · Individual0%6 facilities
Rozier, SonyaOperational/Managerial Control · Individual0%6 facilities
Rozier, SonyaAdp Of The SNF · Individual0%6 facilities

·

Fire safety

8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems4D
  1. D

    Have proper medical gas storage and administration areas.

    February 19, 2026 · K923 · Corrected May 29, 2026

  2. D

    Have generator or other power source capable of supplying service within 10 seconds.

    November 21, 2024 · K918 · Corrected January 16, 2025

  3. D

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    May 25, 2023 · K916 · Corrected July 29, 2023

  4. D

    Have proper medical gas storage and administration areas.

    May 25, 2023 · K923 · Corrected July 29, 2023

Smoke3D
  1. D

    Have an alternate power supply for its alarm system.

    February 19, 2026 · K344 · Corrected May 29, 2026

  2. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 25, 2023 · K321 · Corrected July 29, 2023

  3. D

    Install corridor and hallway doors that block smoke.

    May 25, 2023 · K363 · Corrected July 29, 2023

Egress1F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 25, 2023 · K211 · Corrected July 29, 2023

·

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