Tennessee State Veterans Home- Cleveland ratings, inspections, staffing, and fines

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

Health inspections

starting point

Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.
Staffing

no change

Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
Quality measures

no change

Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
Overall

2 of 5

Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Tennessee homes

Tennessee State Veterans Home- Cleveland carries 27 inspection points. That is fewer than 47% of Tennessee's 300 rated homes.

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

5★ 0–9 pts
4★ 9–17 pts
3★ 17–31 pts
2★ 31–61 pts
1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

5 health citations on record since 2026. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts

K 0 100 pts

L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts

H 0 35 pts

I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 4 4 pts

E 0 8 pts

F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts

B 0 0 pts

C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

G

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

January 22, 2026 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected March 1, 2026

Everything else, by area of care

Resident Rights2D

D
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
January 22, 2026 · Standard · F557 · Corrected March 31, 2026
D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
January 22, 2026 · Standard · F582 · Corrected March 31, 2026

Resident Assessment and Care Planning1D

D
Ensure each resident receives an accurate assessment.
January 22, 2026 · Standard · F641 · Corrected February 3, 2026

Infection Control1D

D
Provide and implement an infection prevention and control program.
January 22, 2026 · Standard · F880 · Corrected March 31, 2026

Inspection history

2026-01-22
5 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Rights (2 deficiencies)
2024-02-16
0 health deficiencies · 0 fire-safety deficiencies
No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 4 h 52 min of nursing staff time a day, 36 min of it from a registered nurse.

This home

4 h 52 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

Registered nurse
Licensed practical nurse
Nurse aide

Turnover: 47% of nursing staff and 35% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$8,788 in federal fines on record over the past three years.

Date	Penalty	Amount
2026-01-22	Fine	$8,788

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

Measure	This home	State	U.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better	1.3	1.6	1.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse	1.6	1.5	1.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.9 pts better	95.4%	89.5%	93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.2 pts better	99.0%	93.8%	95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts worse	4.9%	3.3%	3.2%
Percentage of long-stay residents who have depressive symptoms3.4 pts better	11.5%	14.9%	13.5%
Percentage of long-stay residents who lose too much weight2 pts better	4.0%	6.0%	5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.5 pts better	27.2%	31.7%	19.5%
Percentage of long-stay residents who received an antipsychotic medication9.6 pts worse	26.6%	17.0%	15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better	0.0%	0.1%	0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.7 pts better	14.7%	15.4%	12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.8 pts better	12.7%	13.5%	13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse	0.9%	0.6%	0.7%
Percentage of long-stay residents with a urinary tract infection6.4 pts worse	8.1%	1.7%	1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.8 pts worse	21.8%	19.0%	18.3%
Percentage of long-stay residents with pressure ulcers3.1 pts better	1.7%	4.8%	4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.2 pts worse	75.2%	79.4%	82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.6 pts better	7.7%	11.3%	11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.1 pts worse	3.8%	1.7%	1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.9 pts better	81.1%	79.2%	80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.3 pts better	20.3%	22.6%	23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list

Name	Role	Share	Homes
Bledsoe, Courtney	Operational/Managerial Control · Individual	0%	1 facilities
Bledsoe, Courtney	Adp Of The SNF · Individual	0%	1 facilities
Fleming, Adam	Operational/Managerial Control · Individual	0%	3 facilities
Harries, Edward	Operational/Managerial Control · Individual	0%	4 facilities
Jackson, Robert	Operational/Managerial Control · Individual	0%	15 facilities
Jackson, Robert	Adp Of The SNF · Individual	0%	15 facilities

·

Other homes nearby

Life Care Center Of Cleveland
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Worst citation, 3 yrs
F

Nursing / resident / day
3 h 50 min

Fines
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Bradley Health Care & Rehab
Cleveland, TN

Worst citation, 3 yrs
G

Nursing / resident / day
3 h 10 min

Fines
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Signature Healthcare Of Cleveland
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Worst citation, 3 yrs
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Nursing / resident / day
3 h 36 min

Fines
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