Cleveland, TN

Life Care Center Of Cleveland

4-star overall rating with 4-star inspections with 4 recent health deficiencies

3530 Keith St Nw, Cleveland, TN

(423) 476-3254

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

142

Certified beds

Average residents

85

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Life Care Centers Of America

Operator or chain grouping

Approved since

1989-12-19

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.56

Registered nurse staffing

LPN hours / resident day

1.15

Licensed practical nurse staffing

Aide hours / resident day

1.92

Nurse aide staffing

Weekend hours

3.00

Weekend nurse staffing

RN turnover

35%

Annual RN turnover

Total nurse turnover

41%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	2.3	1.6 0.7 pts worse	1.9 0.4 pts worse	Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days	1.8	1.6 0.2 pts worse	1.8 About the same	Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.5%	89.9% 9.6 pts better	93.4% 6.1 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	98.3%	94.5% 3.8 pts better	95.5% 2.8 pts better	Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury	0.0%	3.6% 3.6 pts better	3.3% 3.3 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms	4.3%	11.8% 7.5 pts better	11.4% 7.1 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight	12.5%	6.2% 6.3 pts worse	5.4% 7.1 pts worse	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication	28.4%	32.2% 3.8 pts better	19.6% 8.8 pts worse	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication	13.6%	18.1% 4.5 pts better	16.7% 3.1 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened	32.0%	19.9% 12.1 pts worse	16.3% 15.7 pts worse	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased	15.9%	15.3% 0.6 pts worse	14.9% 1 pts worse	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	0.9% 0.9 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection	1.9%	1.9% About the same	1.7% 0.2 pts worse	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	16.5%	20.2% 3.7 pts better	19.8% 3.3 pts better	Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers	7.5%	5.4% 2.1 pts worse	5.1% 2.4 pts worse	Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	100.0%	79.6% 20.4 pts better	81.7% 18.3 pts better	Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit	12.5%	11.2% 1.3 pts worse	12.0% 0.5 pts worse	Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication	0.2%	1.6% 1.4 pts better	1.6% 1.4 pts better	Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	89.1%	79.8% 9.3 pts better	79.7% 9.4 pts better	Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission	23.7%	22.2% 1.5 pts worse	23.9% 0.2 pts better	Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2022-03-30 · Fire 2022-03-30

4 health deficiencies

Top issue: Infection Control (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2019-08-14 · Fire 2019-08-14

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

4 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 3 Health 2018-10-24 · Fire 2018-10-24

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-08-07

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2024-08-23

D · Potential for more than minimal harm 2019-08-14

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-08-30

D · Potential for more than minimal harm 2019-08-14

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2019-08-30

D · Potential for more than minimal harm 2019-08-14

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2019-08-30

F · Potential for more than minimal harm 2018-10-24

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2018-11-30

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-17

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Not marked corrected

D · Potential for more than minimal harm 2023-06-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-07

D · Potential for more than minimal harm 2022-03-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-05-02

D · Potential for more than minimal harm 2022-03-30

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-05-02

D · Potential for more than minimal harm 2022-03-30

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-05-02

F · Potential for more than minimal harm 2019-08-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-09-28

E · Potential for more than minimal harm 2019-08-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-09-28

D · Potential for more than minimal harm 2019-08-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-09-28

D · Potential for more than minimal harm 2019-08-14

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2019-09-28

D · Potential for more than minimal harm 2019-08-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-09-28

D · Potential for more than minimal harm 2019-08-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-09-28

F · Potential for more than minimal harm 2018-10-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-11-30

D · Potential for more than minimal harm 2018-10-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2018-11-30

D · Potential for more than minimal harm 2018-10-24

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2018-11-30

Penalties and ownership

What sits behind the stars

Ownership

Preston, Forrest

5% Or Greater Direct Ownership Interest · Individual

100% 188 facilities 1976-01-06

Cross, Cindy

Corporate Officer · Individual

0% 181 facilities 1994-04-21

Fletcher, Todd

Corporate Director · Individual

0% 141 facilities 2021-05-01

Fletcher, Todd

Corporate Officer · Individual

0% 141 facilities 2020-11-02

Henry, Terry

Corporate Officer · Individual

0% 140 facilities 1999-08-16

Lay, Lisa

Corporate Director · Individual

0% 141 facilities 2017-04-24

Lay, Lisa

Corporate Officer · Individual

0% 141 facilities 2018-02-08

Lee, Joshua

W-2 Managing Employee · Individual

0% 1 facilities 2021-06-26

Life Care Centers Of America, Inc.

Operational/Managerial Control · Organization

0% 194 facilities 1985-03-01

Preston, Forrest

Corporate Director · Individual

0% 188 facilities 1976-01-06

Preston, Forrest

Corporate Officer · Individual

0% 188 facilities 1976-01-06

Swanker, Richard

Corporate Director · Individual

0% 143 facilities 2022-01-01

Swanker, Richard

Corporate Officer · Individual

0% 143 facilities 2011-04-01

Thurmond, Joan

Corporate Officer · Individual

0% 191 facilities 2000-09-21

Ziegler, James

Corporate Director · Individual

0% 140 facilities 2001-09-18

Ziegler, James

Corporate Officer · Individual

0% 140 facilities 1999-08-16

Nearby options

Other facilities in reach

#1

Bradley Health Care & Rehab

Cleveland, TN

4-star overall rating with 4-star inspections with $8,999 in total fines with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall: 4 / 5
Health: 4 / 5
Staffing: 2 / 5
Fines: $8,999

#2