Federal inspection record · CMS data as of October 1, 2026

Sutton Park Center For Nursing And Rehabilitation

31 Lockwood Avenue, New Rochelle, NY · (914) 576-0600

CMS overall rating

3 of 5

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Certified beds
160
Residents per day
155
Ownership
For-Profit
Chain
Paragon Healthnet
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 1972

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

Sutton Park Center For Nursing And Rehabilitation carries 35 inspection points. That is fewer than 56% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 35 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

18 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 16 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care6E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 28, 2026 · Standard · F684 · Corrected March 25, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 28, 2026 · Standard · F686 · Corrected March 25, 2026

  3. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    January 28, 2026 · Standard · F688 · Corrected March 25, 2026

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    January 28, 2026 · Standard · F695 · Corrected March 25, 2026

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 14, 2023 · Standard · F684 · Corrected January 3, 2024

  6. D

    Provide activities to meet all resident's needs.

    September 25, 2019 · Standard · F679 · Corrected December 31, 2019

Resident Rights4E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    January 28, 2026 · Complaint · F584 · Corrected March 25, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    November 14, 2023 · Standard · F550 · Corrected January 3, 2024

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 14, 2023 · Complaint · F580 · Corrected January 3, 2024

  4. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    November 14, 2023 · Standard · F623 · Corrected January 3, 2024

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 28, 2026 · Complaint · F609 · Corrected March 25, 2026

  2. D

    Respond appropriately to all alleged violations.

    January 28, 2026 · Complaint · F610 · Corrected March 25, 2026

  3. D

    Respond appropriately to all alleged violations.

    November 14, 2023 · Complaint · F610 · Corrected January 3, 2024

Resident Assessment and Care Planning2D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 14, 2023 · Complaint · F656 · Corrected January 3, 2024

  2. D

    Assess the resident when there is a significant change in condition

    September 25, 2019 · Standard · F637 · Corrected December 31, 2019

Nursing and Physician Services2D
  1. D

    Observe each nurse aide's job performance and give regular training.

    November 14, 2023 · Standard · F730 · Corrected January 3, 2024

  2. D

    Observe each nurse aide's job performance and give regular training.

    September 25, 2019 · Standard · F730 · Corrected December 31, 2019

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 14, 2023 · Standard · F812 · Corrected January 3, 2024

Inspection history

  1. 2026-01-28

    7 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2023-11-14

    6 health deficiencies · 5 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  3. 2019-09-25

    5 health deficiencies · 8 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 24 min of nursing staff time a day, 37 min of it from a registered nurse.

This home

3 h 24 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 22% of nursing staff and 22% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts better1.51.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better0.61.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.2 pts better100.0%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.9 pts better98.1%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injuryAbout the same3.1%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms24.5 pts worse44.6%20.1%13.5%
Percentage of long-stay residents who lose too much weight0.5 pts better5.2%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.1 pts worse21.3%13.2%19.5%
Percentage of long-stay residents who received an antipsychotic medication33.5 pts worse47.2%13.7%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.8 pts better5.3%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1 pts better12.7%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.2%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts better0.2%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence14.8 pts better3.8%18.6%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts better5.8%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine20.7 pts better98.3%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.6 pts worse11.0%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.6 pts worse3.7%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine18.2 pts better97.1%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.5 pts worse21.1%20.6%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Eisen, Usher5% Or Greater Direct Ownership Interest · Individual5%1 facilities
Eisen, Chana5% Or Greater Direct Ownership Interest · Individual0%1 facilities
Eisen, Sholom5% Or Greater Direct Ownership Interest · Individual0%1 facilities
Laufer, Issac5% Or Greater Direct Ownership Interest · Individual0%11 facilities
Rubenstein, Rivkah5% Or Greater Direct Ownership Interest · Individual0%1 facilities
Sutton, SophiaW-2 Managing Employee · Individual0%1 facilities

·

Fire safety

15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. E

    Install a fire alarm system that can be heard throughout the facility.

    January 28, 2026 · K341 · Corrected February 24, 2026

  2. D

    Install an approved automatic sprinkler system.

    November 14, 2023 · K351 · Corrected December 29, 2023

  3. D

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    November 14, 2023 · K374 · Corrected December 29, 2023

  4. D

    Install an approved automatic sprinkler system.

    September 25, 2019 · K351 · Corrected December 13, 2019

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    September 25, 2019 · K353 · Corrected December 13, 2019

Gas, Vacuum, and Electrical Systems3E
  1. D

    Have power receptacles that are properly grounded.

    January 28, 2026 · K912 · Corrected February 24, 2026

  2. E

    Have generator or other power source capable of supplying service within 10 seconds.

    November 14, 2023 · K918 · Corrected December 29, 2023

  3. D

    Ensure that testing and maintenance of electrical equipment is performed.

    September 25, 2019 · K921 · Corrected December 13, 2019

Miscellaneous2E
  1. E

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    November 14, 2023 · K761 · Corrected December 29, 2023

  2. E

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    September 25, 2019 · K761 · Corrected December 13, 2019

Egress2E
  1. E

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    September 25, 2019 · K225 · Corrected December 13, 2019

  2. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    September 25, 2019 · K222 · Corrected December 13, 2019

Emergency Preparedness1D
  1. D

    Include a process for Emergency Preparedness collaboration.

    November 14, 2023 · E9 · Corrected December 29, 2023

Electrical1E
  1. E

    Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    September 25, 2019 · K901 · Corrected December 13, 2019

Services1D
  1. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    September 25, 2019 · K521 · Corrected December 13, 2019

·

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