Federal inspection record · CMS data as of October 1, 2026
Surry Community Health Center by Harborview
542 Allred Mill Road, Mount Airy, NC · (336) 789-5076
- Certified beds
- 120
- Residents per day
- 108
- Ownership
- For-Profit
- Chain
- Harborview Health Systems
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- May 1, 1981
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
Surry Community Health Center by Harborview carries 151 inspection points. That is fewer than 7% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
28 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (9)
-
K
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
-
K
Protect each resident from the wrongful use of the resident's belongings or money.
-
K
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
-
K
Provide safe, appropriate pain management for a resident who requires such services.
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K
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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K
Provide and implement an infection prevention and control program.
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J
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
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J
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
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G
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Everything else, by area of care
Pharmacy Service5D
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure that residents are free from significant medication errors.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure that residents are free from significant medication errors.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care4E
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning3D
- D
Ensure each resident receives an accurate assessment.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- B
Ensure each resident receives an accurate assessment.
Resident Rights2D
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services2E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
- C
Post nurse staffing information every day.
Administration1F
- F
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspection history
2026-08-06
2 health deficiencies · 1 fire-safety deficiencies
Top issue: Pharmacy Service (2 deficiencies)
2025-06-11
5 health deficiencies · 2 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)
2024-03-27
21 health deficiencies · 0 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 11 min of nursing staff time a day, 19 min of it from a registered nurse.
This home
3 h 11 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 36% of nursing staff and 22% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$145,262 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-03-27 | Fine | $145,262 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts better | 1.4 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same | 1.7 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine13.2 pts worse | 79.2% | 92.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.7 pts worse | 88.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.6 pts worse | 6.0% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms5.5 pts better | 1.3% | 6.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.5 pts better | 4.6% | 7.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication12.2 pts worse | 33.3% | 21.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication2.6 pts better | 11.3% | 13.9% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened8.1 pts worse | 24.7% | 16.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5.5 pts worse | 20.5% | 15.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts worse | 1.1% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.3 pts worse | 2.4% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.9 pts worse | 24.8% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.4 pts better | 3.0% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine44.1 pts worse | 37.4% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit6.8 pts better | 5.9% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1 pts worse | 2.4% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine43 pts worse | 38.1% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3 pts better | 19.2% | 22.2% | 23.4% |
·
Who owns and runs it
35 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Ga Nc 14, LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 14 facilities |
| Blackburn, Mary | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Blackburn, Mary | Adp Of The SNF · Individual | 0% | 1 facilities |
| Blaxton, Brandi | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Blaxton, Brandi | Adp Of The SNF · Individual | 0% | 10 facilities |
| Borisevich, Maria | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Borisevich, Maria | Adp Of The SNF · Individual | 0% | 12 facilities |
| Easter, Crystal | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Easter, Crystal | Adp Of The SNF · Individual | 0% | 1 facilities |
| Englander, David | Managing Control - Governing Body · Individual | 0% | 19 facilities |
| Englander, David | Operational/Managerial Control · Individual | 0% | 19 facilities |
| Englander, David | Adp Of The SNF · Individual | 0% | 19 facilities |
| Fendrich, Warren | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Fendrich, Warren | Adp Of The SNF · Individual | 0% | 10 facilities |
| Fink, Paul | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Fink, Paul | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hiatt, Bailey | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hiatt, Bailey | Adp Of The SNF · Individual | 0% | 1 facilities |
| Howlett, Wanda | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Howlett, Wanda | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hunt, Heather | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Hunt, Heather | Adp Of The SNF · Individual | 0% | 10 facilities |
| Leggett, Haley | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Leggett, Haley | Adp Of The SNF · Individual | 0% | 3 facilities |
| Leibowitz, Chaim | Managing Control - Governing Body · Individual | 0% | 21 facilities |
| Leibowitz, Chaim | Operational/Managerial Control · Individual | 0% | 21 facilities |
| Leibowitz, Chaim | Adp Of The SNF · Individual | 0% | 21 facilities |
| Majure, David | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Majure, David | Adp Of The SNF · Individual | 0% | 1 facilities |
| Manganaan, Rebecca | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Manganaan, Rebecca | Adp Of The SNF · Individual | 0% | 1 facilities |
| Pinewood Ltc Management LLC | Operational/Managerial Control · Organization | 0% | 2 facilities |
| Pinewood Ltc Management LLC | Adp Of The SNF · Organization | 0% | 2 facilities |
| Rogers, Art | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Rogers, Art | Adp Of The SNF · Individual | 0% | 10 facilities |
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Fire safety
3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems1D
- D
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness1F
- F
Conduct testing and exercise requirements.
Smoke1D
- D
Inspect, test, and maintain automatic sprinkler systems.
·
Other homes nearby
-
Northern Regional Hospital
Mount Airy, NC
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 35 min
- Fines
- $0
-
Central Continuing Care
Mount Airy, NC
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 17 min
- Fines
- $5,597
-
Heritage Hall - Laurel Meadows
Laurel Fork, VA · Heritage Hall
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 2 h 58 min
- Fines
- $0