Conway, AR

Superior Health & Rehab, LLC

5-star overall rating with 5-star inspections with 2 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

625 Tommy Lewis Dr, Conway, AR

(501) 585-6800

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

118

Certified beds

Average residents

103

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Central Arkansas Nursing Centers

Operator or chain grouping

Approved since

2019-06-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

39 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.36

Registered nurse staffing · state 0.40 · national 0.68

LPN hours / resident day

1.32

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

2.63

Nurse aide staffing · state 2.72 · national 2.35

Total nurse hours

4.32

All reported nurse hours · state 4.07 · national 3.89

Licensed hours

1.68

RN + LPN hours · state 1.35 · national 1.54

Weekend hours

3.86

Weekend nurse staffing · state 3.48 · national 3.43

Weekend RN hours

0.14

Weekend registered nurse coverage · state 0.27 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.03 · national 0.07

Adjusted RN hours

0.37

CMS adjusted RN staffing hours

Adjusted total hours

4.41

CMS adjusted total nurse staffing hours

Case-mix index

1.34

Higher values indicate more complex resident acuity

RN turnover

46%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

51%

Annual nurse turnover · state 51% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,949

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21.95

Composite VBP score used to determine payment impact.

Payment multiplier

0.9827

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.20

Baseline 22.18% · Performance 20.79% · Measure score 2.20 · Achievement 1.38 · Improvement 2.20

Healthcare-associated infections

0

Baseline 5.49% · Performance 7.93% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

4.35

Baseline 47.96% · Performance 45.92% · Measure score 4.35 · Achievement 4.35 · Improvement 0.38

Adjusted total nurse staffing

2.24

Baseline 3.53 hours · Performance 3.71 hours · Measure score 2.24 · Achievement 2.24 · Improvement 0.34

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.46%
10.72%
0.3 pts better
No Different than the National Rate · Eligible stays 333 · Observed rate 9.31% · Lower 95% interval 8.18%
Discharge to community 54.74%
50.57%
4.2 pts better
No Different than the National Rate · Eligible stays 353 · Observed rate 51.27% · Lower 95% interval 49.58%
Medicare spending per beneficiary 1.13
1.02
0.1 pts worse
Drug regimen review with follow-up 95.69%
95.27%
0.4 pts better
Numerator 222 · Denominator 232
Falls with major injury 1.29%
0.77%
0.5 pts worse
Numerator 3 · Denominator 232
Discharge self-care score 61.08%
53.69%
7.4 pts better
Numerator 102 · Denominator 167
Discharge mobility score 59.28%
50.94%
8.3 pts better
Numerator 99 · Denominator 167
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 232 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.93%
7.12%
0.8 pts worse
No Different than the National Rate · Eligible stays 200 · Observed rate 7.5% · Lower 95% interval 5.08%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 139
Staff flu vaccination coverage 98.92%
42%
56.9 pts better
Numerator 183 · Denominator 185
Discharge function score 63.47%
56.45%
7 pts better
Numerator 106 · Denominator 167
Transfer of health information to provider 94.92%
95.95%
1 pts worse
Numerator 56 · Denominator 59
Transfer of health information to patient 97.89%
96.28%
1.6 pts better
Numerator 139 · Denominator 142
Resident COVID-19 vaccinations up to date 1.69%
25.2%
23.5 pts worse
Numerator 2 · Denominator 118

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
2.0
0.4 pts better
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.7 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.7
2.2
1.5 pts better
1.8
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.6 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
94.9%
5.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.0%
96.1%
2.1 pts worse
95.5%
1.5 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.0%
Percentage of long-stay residents experiencing one or more falls with major injury 5.2%
3.9%
1.3 pts worse
3.3%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 5.2% · Q3 6.0% · Q4 5.9% · 4Q avg 5.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.3%
1.4%
1.1 pts better
11.4%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.3% · 4Q avg 0.3%
Percentage of long-stay residents who lose too much weight 5.9%
4.9%
1 pts worse
5.4%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 4.7% · Q3 8.3% · Q4 4.2% · 4Q avg 5.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.9%
21.8%
5.1 pts worse
19.6%
7.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.1% · Q2 31.2% · Q3 27.8% · Q4 21.3% · 4Q avg 26.9%
Percentage of long-stay residents who received an antipsychotic medication 9.0%
12.5%
3.5 pts better
16.7%
7.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 13.5% · Q3 8.1% · Q4 8.6% · 4Q avg 9.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.4%
11.4%
2 pts worse
16.3%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q4 8.2% · 4Q avg 13.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.4%
10.4%
2 pts better
14.9%
6.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 6.7% · Q3 8.8% · Q4 8.2% · 4Q avg 8.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.8%
0.7%
0.1 pts worse
1.0%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.0% · Q3 1.5% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.6%
1.1%
0.5 pts better
1.7%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.2% · Q4 1.2% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.4%
14.6%
2.8 pts worse
19.8%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 23.1% · Q2 16.1% · Q3 14.6% · Q4 16.1% · 4Q avg 17.4%
Percentage of long-stay residents with pressure ulcers 3.6%
4.6%
1 pts better
5.1%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 3.1% · Q3 3.3% · Q4 4.6% · 4Q avg 3.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
81.8%
17.5 pts better
81.7%
17.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.5% · Q2 99.0% · Q3 98.9% · Q4 100.0% · 4Q avg 99.3%
Percentage of short-stay residents who had an outpatient emergency department visit 10.5%
13.8%
3.3 pts better
12.0%
1.5 pts better
Short Stay · 20240701-20250630 · Adjusted 10.5% · Observed 10.8% · Expected 11.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.9%
1.4%
1.5 pts worse
1.6%
1.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 2.9% · Q3 3.3% · Q4 2.4% · 4Q avg 2.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 88.8%
77.9%
10.9 pts better
79.7%
9.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 88.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.5%
25.2%
3.7 pts better
23.9%
2.4 pts better
Short Stay · 20240701-20250630 · Adjusted 21.5% · Observed 21.6% · Expected 23.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-14 · Fire 2025-08-14

2 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-05-03 · Fire 2024-05-03

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-05-12 · Fire 2023-05-12

4 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-14

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-09-11

F · Potential for more than minimal harm 2025-08-14

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-09-11

F · Potential for more than minimal harm 2025-08-14

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2025-09-11

F · Potential for more than minimal harm 2025-08-14

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-09-11

F · Potential for more than minimal harm 2024-05-03

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-22

F · Potential for more than minimal harm 2024-05-03

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-05-22

F · Potential for more than minimal harm 2023-05-12

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-06-09

E · Potential for more than minimal harm 2023-05-12

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-06-02

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-11

B · Minimal harm 2025-08-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-11

F · Potential for more than minimal harm 2024-05-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-05-03

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-05-03

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-05-03

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2024-05-24

F · Potential for more than minimal harm 2023-05-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-01

D · Potential for more than minimal harm 2023-05-12

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-05-30

D · Potential for more than minimal harm 2023-05-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-01

D · Potential for more than minimal harm 2023-05-12

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-06-01

Penalties and ownership

What sits behind the stars

Ownership

Morton, Michael

5% Or Greater Direct Ownership Interest · Individual

70% 39 facilities 2017-06-07
Norsworthy, David

5% Or Greater Direct Ownership Interest · Individual

30% 20 facilities 2017-06-07
Kirkemier, Vickey

Operational/Managerial Control · Individual

0% 1 facilities 2024-12-10

Nearby options

Other facilities in reach

#2

Conway Healthcare And Rehabilitation Center

Conway, AR

3-star overall rating with 2-star inspections with $25,483 in total fines with 6 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$25,483
#3

Heritage Living Center

Conway, AR

4-star overall rating with 3-star inspections with 5 recent health deficiencies

Overall
4 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0

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