Sterling, MA

Sterling Village

5-star overall rating with 4-star inspections with 4 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

18 Dana Hill Road, Sterling, MA

(978) 422-5111

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

143

Certified beds

Average residents

134

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1990-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.42

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.10

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.20

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

3.72

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.52

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.20

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.22

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.45

CMS adjusted RN staffing hours

Adjusted total hours

3.98

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

32%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

28%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,160

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

51.37

Composite VBP score used to determine payment impact.

Payment multiplier

1.0057

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.14

Baseline 21.73% · Performance 19.55% · Measure score 4.14 · Achievement 4.07 · Improvement 4.14

Healthcare-associated infections

5.67

Baseline 4.49% · Performance 6.14% · Measure score 5.67 · Achievement 5.67 · Improvement 0

Total nurse turnover

7.54

Performance 32.85% · Measure score 7.54 · Achievement 7.54 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

3.19

Baseline 3.53 hours · Performance 3.99 hours · Measure score 3.19 · Achievement 3.19 · Improvement 1.51

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	12.73%	10.72% 2 pts worse	No Different than the National Rate · Eligible stays 371 · Observed rate 14.29% · Lower 95% interval 10.61%
Discharge to community	62.23%	50.57% 11.7 pts better	Better than the National Rate · Eligible stays 349 · Observed rate 57.02% · Lower 95% interval 57.14%
Medicare spending per beneficiary	0.78	1.02 0.2 pts better
Drug regimen review with follow-up	93.73%	95.27% 1.5 pts worse	Numerator 254 · Denominator 271
Falls with major injury	0.37%	0.77% 0.4 pts better	Numerator 1 · Denominator 271
Discharge self-care score	61.19%	53.69% 7.5 pts better	Numerator 134 · Denominator 219
Discharge mobility score	62.1%	50.94% 11.2 pts better	Numerator 136 · Denominator 219
Pressure ulcers or injuries, new or worsened	3.69%	2.29% 1.4 pts worse	Numerator 10 · Denominator 271 · Adjusted rate 3.27%
Healthcare-associated infections requiring hospitalization	6.14%	7.12% 1 pts better	No Different than the National Rate · Eligible stays 233 · Observed rate 5.15% · Lower 95% interval 4.5%
Staff COVID-19 vaccination coverage	24.6%	8.2% 16.4 pts better	Numerator 62 · Denominator 252
Staff flu vaccination coverage	97.57%	42% 55.6 pts better	Numerator 281 · Denominator 288
Discharge function score	68.95%	56.45% 12.5 pts better	Numerator 151 · Denominator 219
Transfer of health information to provider	98%	95.95% 2 pts better	Numerator 49 · Denominator 50
Transfer of health information to patient	97.62%	96.28% 1.3 pts better	Numerator 164 · Denominator 168
Resident COVID-19 vaccinations up to date	29.5%	25.2% 4.3 pts better	Numerator 41 · Denominator 139

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.5	1.9 0.4 pts better	1.9 0.4 pts better	Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.2 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.1	1.5 0.4 pts better	1.8 0.7 pts better	Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 0.9 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.8%	92.2% 7.6 pts better	93.4% 6.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 99.1% · 4Q avg 99.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	93.9%	94.8% 0.9 pts worse	95.5% 1.6 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 93.9%
Percentage of long-stay residents experiencing one or more falls with major injury	4.5%	3.5% 1 pts worse	3.3% 1.2 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 4.7% · Q3 3.7% · Q4 3.7% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	3.0%	12.0% 9 pts better	11.4% 8.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 3.9% · Q3 2.0% · Q4 0.0% · 4Q avg 3.0%
Percentage of long-stay residents who lose too much weight	6.3%	5.2% 1.1 pts worse	5.4% 0.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 5.0% · Q3 8.6% · Q4 6.9% · 4Q avg 6.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	13.9%	19.2% 5.3 pts better	19.6% 5.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 14.6% · Q3 13.6% · Q4 11.4% · 4Q avg 13.9%
Percentage of long-stay residents who received an antipsychotic medication	7.3%	22.5% 15.2 pts better	16.7% 9.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 7.4% · Q3 8.2% · Q4 6.6% · 4Q avg 7.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	18.2%	17.7% 0.5 pts worse	16.3% 1.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 30.6% · Q2 27.8% · Q3 9.0% · Q4 9.3% · 4Q avg 18.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	18.8%	17.6% 1.2 pts worse	14.9% 3.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 21.8% · Q3 19.0% · Q4 9.8% · 4Q avg 18.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.2%	1.0% 0.8 pts better	1.0% 0.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.8% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.7%	2.0% 0.3 pts better	1.7% About the same	Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 1.0% · Q3 0.0% · Q4 1.9% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	29.8%	21.7% 8.1 pts worse	19.8% 10 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 36.0% · Q2 26.8% · Q3 32.3% · Q4 24.3% · 4Q avg 29.8%
Percentage of long-stay residents with pressure ulcers	2.9%	4.6% 1.7 pts better	5.1% 2.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 5.7% · Q3 1.8% · Q4 2.4% · 4Q avg 2.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	92.1%	77.1% 15 pts better	81.7% 10.4 pts better	Short Stay · 2024Q4-2025Q3 · Q1 89.3% · Q2 95.7% · Q3 94.2% · Q4 89.0% · 4Q avg 92.1%
Percentage of short-stay residents who had an outpatient emergency department visit	9.3%	11.8% 2.5 pts better	12.0% 2.7 pts better	Short Stay · 20240701-20250630 · Adjusted 9.3% · Observed 8.8% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.6%	1.3% 0.7 pts better	1.6% 1 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.7% · Q3 0.7% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	86.7%	77.7% 9 pts better	79.7% 7 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 86.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	28.1%	25.8% 2.3 pts worse	23.9% 4.2 pts worse	Short Stay · 20240701-20250630 · Adjusted 28.1% · Observed 25.6% · Expected 21.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-09-04 · Fire 2024-09-04

4 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2023-06-15 · Fire 2023-06-15

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2020-02-05 · Fire 2020-02-05

9 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-09-04

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2024-10-10

E · Potential for more than minimal harm 2023-06-15

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2023-07-06

E · Potential for more than minimal harm 2023-06-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-26

E · Potential for more than minimal harm 2020-02-05

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2020-09-09

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-09-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-04

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-11

B · Minimal harm 2024-09-04

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-02-21

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-28

D · Potential for more than minimal harm 2023-06-26

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-08-10

E · Potential for more than minimal harm 2023-06-15

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2023-07-17

D · Potential for more than minimal harm 2023-06-15

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-07-17

D · Potential for more than minimal harm 2023-06-15

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2023-07-17

D · Potential for more than minimal harm 2023-06-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-07-17

G · Actual harm 2020-02-05

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2020-03-17

D · Potential for more than minimal harm 2020-02-05

F606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Corrected 2020-02-28

D · Potential for more than minimal harm 2020-02-05

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2020-03-12

D · Potential for more than minimal harm 2020-02-05

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2020-03-17

D · Potential for more than minimal harm 2020-02-05

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2020-03-12

D · Potential for more than minimal harm 2020-02-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2020-03-16

D · Potential for more than minimal harm 2020-02-05

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2020-03-16

Penalties and ownership

What sits behind the stars

Ownership

Carroll, Mark

5% Or Greater Direct Ownership Interest · Individual

25% 1 facilities 2010-04-01

D'urso, Sean

5% Or Greater Direct Ownership Interest · Individual

25% 1 facilities 2010-04-01

Morgan, Joseph

5% Or Greater Direct Ownership Interest · Individual

25% 3 facilities 2010-04-01

Sullivan, James

5% Or Greater Direct Ownership Interest · Individual

25% 6 facilities 2010-04-01

Asghar, Irfan