Media, PA

Sterling Health Care and Rehab Center

2-star overall rating with 2-star inspections with abuse icon flag with $25,625 in total fines with 10 recent health deficiencies

318 South Orange Street, Media, PA

(610) 566-1400

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

164

Certified beds

Average residents

148

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Nationwide Healthcare Services

Operator or chain grouping

Approved since

2002-11-29

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.55

Registered nurse staffing · state 0.78 · national 0.68

LPN hours / resident day

0.94

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

1.96

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.45

All reported nurse hours · state 3.89 · national 3.89

Licensed hours

1.49

RN + LPN hours · state 1.69 · national 1.54

Weekend hours

3.17

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.33

Weekend registered nurse coverage · state 0.55 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.52

CMS adjusted RN staffing hours

Adjusted total hours

3.27

CMS adjusted total nurse staffing hours

Case-mix index

1.44

Higher values indicate more complex resident acuity

RN turnover

55%

Annual RN turnover · state 43% · national 45%

Total nurse turnover

48%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,304

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

24.06

Composite VBP score used to determine payment impact.

Payment multiplier

0.9833

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Baseline 17.99% · Performance 22.13% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.95

Baseline 6.42% · Performance 7.25% · Measure score 1.95 · Achievement 1.95 · Improvement 0

Total nurse turnover

4.60

Baseline 52.38% · Performance 44.87% · Measure score 4.60 · Achievement 4.60 · Improvement 2.23

Adjusted total nurse staffing

3.08

Baseline 3.61 hours · Performance 3.95 hours · Measure score 3.08 · Achievement 3.08 · Improvement 1.08

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	9.33%	10.72% 1.4 pts better	No Different than the National Rate · Eligible stays 134 · Observed rate 7.46% · Lower 95% interval 6.75%
Discharge to community	43%	50.57% 7.6 pts worse	No Different than the National Rate · Eligible stays 96 · Observed rate 35.42% · Lower 95% interval 32.8%
Medicare spending per beneficiary	0.94	1.02 0.1 pts better
Drug regimen review with follow-up	98.18%	95.27% 2.9 pts better	Numerator 108 · Denominator 110
Falls with major injury	2.73%	0.77% 2 pts worse	Numerator 3 · Denominator 110
Discharge self-care score	32.35%	53.69% 21.3 pts worse	Numerator 22 · Denominator 68
Discharge mobility score	27.94%	50.94% 23 pts worse	Numerator 19 · Denominator 68
Pressure ulcers or injuries, new or worsened	3.64%	2.29% 1.4 pts worse	Numerator 4 · Denominator 110 · Adjusted rate 2.64%
Healthcare-associated infections requiring hospitalization	7.25%	7.12% 0.1 pts worse	No Different than the National Rate · Eligible stays 89 · Observed rate 7.87% · Lower 95% interval 4.43%
Staff COVID-19 vaccination coverage	0%	8.2% 8.2 pts worse	Numerator 0 · Denominator 197
Staff flu vaccination coverage	28.57%	42% 13.4 pts worse	Numerator 60 · Denominator 210
Discharge function score	36.76%	56.45% 19.7 pts worse	Numerator 25 · Denominator 68
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 34 · Denominator 34
Transfer of health information to patient	100%	96.28% 3.7 pts better	Numerator 27 · Denominator 27
Resident COVID-19 vaccinations up to date	35%	25.2% 9.8 pts better	Numerator 21 · Denominator 60

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.8	1.7 0.1 pts worse	1.9 0.1 pts better	Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.3 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.9	1.2 0.7 pts worse	1.8 0.1 pts worse	Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.6 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	78.3%	86.9% 8.6 pts worse	93.4% 15.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 82.4% · Q2 85.0% · Q3 74.6% · Q4 71.7% · 4Q avg 78.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	87.6%	93.5% 5.9 pts worse	95.5% 7.9 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 87.6%
Percentage of long-stay residents experiencing one or more falls with major injury	4.6%	3.2% 1.4 pts worse	3.3% 1.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 4.7% · Q3 5.8% · Q4 4.3% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	4.9%	6.5% 1.6 pts better	11.4% 6.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 5.2% · Q3 4.7% · Q4 5.7% · 4Q avg 4.9%
Percentage of long-stay residents who lose too much weight	5.8%	6.5% 0.7 pts better	5.4% 0.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 7.2% · Q3 8.6% · Q4 3.2% · 4Q avg 5.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	41.4%	19.9% 21.5 pts worse	19.6% 21.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 39.4% · Q2 42.0% · Q3 40.6% · Q4 43.5% · 4Q avg 41.4%
Percentage of long-stay residents who received an antipsychotic medication	23.3%	18.7% 4.6 pts worse	16.7% 6.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 26.1% · Q2 21.1% · Q3 24.3% · Q4 21.9% · 4Q avg 23.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.2% 0.2 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	6.9%	19.6% 12.7 pts better	16.3% 9.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 10.6% · Q2 3.5% · Q3 9.4% · Q4 4.1% · 4Q avg 6.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	14.1%	18.3% 4.2 pts better	14.9% 0.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 12.4% · Q2 19.4% · Q3 19.7% · Q4 5.1% · 4Q avg 14.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.7%	0.9% 0.2 pts better	1.0% 0.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.0% · Q3 1.2% · Q4 0.7% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.2%	1.7% 1.5 pts better	1.7% 1.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.8% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	15.0%	26.4% 11.4 pts better	19.8% 4.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 22.9% · Q2 15.0% · Q3 12.5% · Q4 9.7% · 4Q avg 15.0%
Percentage of long-stay residents with pressure ulcers	4.2%	5.3% 1.1 pts better	5.1% 0.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 3.0% · Q3 3.1% · Q4 4.5% · 4Q avg 4.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	13.9%	68.9% 55 pts worse	81.7% 67.8 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 21.6% · Q2 19.6% · Q3 6.2% · Q4 6.1% · 4Q avg 13.9%
Percentage of short-stay residents who had an outpatient emergency department visit	12.9%	9.8% 3.1 pts worse	12.0% 0.9 pts worse	Short Stay · 20240701-20250630 · Adjusted 12.9% · Observed 12.7% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	1.9%	1.5% 0.4 pts worse	1.6% 0.3 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 3.2% · Q3 1.7% · Q4 0.0% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	22.1%	68.7% 46.6 pts worse	79.7% 57.6 pts worse	Short Stay · 2024Q3-2025Q2 · 4Q avg 22.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	26.2%	23.1% 3.1 pts worse	23.9% 2.3 pts worse	Short Stay · 20240701-20250630 · Adjusted 26.2% · Observed 25.5% · Expected 23.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-25 · Fire 2024-10-25

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-10-27 · Fire 2023-10-27

8 health deficiencies

Top issue: Nursing and Physician Services (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-12-30 · Fire 2022-12-30

15 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-03

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-12-04

K · Immediate jeopardy 2024-10-25

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-24

G · Actual harm 2024-10-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-06

F · Potential for more than minimal harm 2024-10-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-25

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-25

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-25

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-08-21

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-08-21

E · Potential for more than minimal harm 2024-02-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-08

E · Potential for more than minimal harm 2024-01-23

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-22

E · Potential for more than minimal harm 2023-10-27

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2023-12-21

E · Potential for more than minimal harm 2023-10-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-12-21

E · Potential for more than minimal harm 2023-10-27

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-12-21

D · Potential for more than minimal harm 2023-10-27

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-12-21

D · Potential for more than minimal harm 2023-10-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-21

D · Potential for more than minimal harm 2023-10-27

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-12-21

D · Potential for more than minimal harm 2023-10-27

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-12-21

G · Actual harm 2022-12-30

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-02-21

E · Potential for more than minimal harm 2022-12-30

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-02-21

E · Potential for more than minimal harm 2022-12-30

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-02-21