Stanley, NC

Stanley Total Living Center

2-star overall rating with 1-star inspections with $74,828 in total fines with 1 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

514 Old Mount Holly Road, Stanley, NC

(704) 263-1986

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

106

Certified beds

Average residents

86

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1987-07-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.09

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

0.79

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

3.37

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

5.25

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

1.88

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

4.31

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.61

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

1.13

CMS adjusted RN staffing hours

Adjusted total hours

5.42

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

29%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

36%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

469

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

69.29

Composite VBP score used to determine payment impact.

Payment multiplier

1.0220

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

10

Baseline 17.26% · Performance 16.79% · Measure score 10 · Achievement 10 · Improvement 9

Healthcare-associated infections

3.88

Baseline 7.14% · Performance 6.68% · Measure score 3.88 · Achievement 3.88 · Improvement 1.66

Total nurse turnover

7.09

Baseline 28.57% · Performance 34.71% · Measure score 7.09 · Achievement 7.09 · Improvement 0

Adjusted total nurse staffing

6.75

Baseline 3.74 hours · Performance 5 hours · Measure score 6.75 · Achievement 6.75 · Improvement 5.67

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.05%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 195 · Observed rate 8.21% · Lower 95% interval 7.42%
Discharge to community 53.94%
50.57%
3.4 pts better
No Different than the National Rate · Eligible stays 187 · Observed rate 49.73% · Lower 95% interval 47.57%
Medicare spending per beneficiary 1.2
1.02
0.2 pts worse
Drug regimen review with follow-up 97.66%
95.27%
2.4 pts better
Numerator 125 · Denominator 128
Falls with major injury 1.56%
0.77%
0.8 pts worse
Numerator 2 · Denominator 128
Discharge self-care score 44.23%
53.69%
9.5 pts worse
Numerator 46 · Denominator 104
Discharge mobility score 37.5%
50.94%
13.4 pts worse
Numerator 39 · Denominator 104
Pressure ulcers or injuries, new or worsened 3.13%
2.29%
0.8 pts worse
Numerator 4 · Denominator 128 · Adjusted rate 2.73%
Healthcare-associated infections requiring hospitalization 6.68%
7.12%
0.4 pts better
No Different than the National Rate · Eligible stays 133 · Observed rate 5.26% · Lower 95% interval 4.24%
Staff COVID-19 vaccination coverage 1.73%
8.2%
6.5 pts worse
Numerator 3 · Denominator 173
Staff flu vaccination coverage 25.91%
42%
16.1 pts worse
Numerator 64 · Denominator 247
Discharge function score 44.23%
56.45%
12.2 pts worse
Numerator 46 · Denominator 104
Transfer of health information to provider 91.67%
95.95%
4.3 pts worse
Numerator 44 · Denominator 48
Transfer of health information to patient 98%
96.28%
1.7 pts better
Numerator 49 · Denominator 50
Resident COVID-19 vaccinations up to date 64.29%
25.2%
39.1 pts better
Numerator 45 · Denominator 70

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.8
0.2 pts better
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 2.1 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.8
1.3 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.6 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
91.5%
7.8 pts better
93.4%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.6% · Q2 100.0% · Q3 100.0% · Q4 98.6% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.1%
5.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.6%
3.6%
About the same
3.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 1.5% · Q3 2.8% · Q4 4.1% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.9%
4.8%
2.9 pts better
11.4%
9.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 1.8% · Q3 0.0% · Q4 1.4% · 4Q avg 1.9%
Percentage of long-stay residents who lose too much weight 11.1%
7.2%
3.9 pts worse
5.4%
5.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 11.8% · Q3 13.6% · Q4 8.5% · 4Q avg 11.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 33.3%
21.6%
11.7 pts worse
19.6%
13.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.8% · Q2 37.7% · Q3 30.0% · Q4 29.5% · 4Q avg 33.3%
Percentage of long-stay residents who received an antipsychotic medication 7.9%
15.0%
7.1 pts better
16.7%
8.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 4.9% · Q3 7.4% · Q4 10.2% · 4Q avg 7.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 39.2%
21.5%
17.7 pts worse
16.3%
22.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 39.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.6%
16.8%
8.8 pts worse
14.9%
10.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 21.3% · Q3 34.5% · Q4 23.2% · 4Q avg 25.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
0.9%
0.2 pts worse
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 0.0% · Q3 0.0% · Q4 0.8% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.6%
2.6%
1 pts worse
1.7%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 3.2% · Q3 2.9% · Q4 2.8% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.6%
21.2%
1.6 pts better
19.8%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 25.4% · Q2 23.9% · Q3 16.8% · Q4 13.0% · 4Q avg 19.6%
Percentage of long-stay residents with pressure ulcers 5.0%
6.0%
1 pts better
5.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 6.4% · Q3 6.9% · Q4 4.7% · 4Q avg 5.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.1%
79.9%
17.2 pts better
81.7%
15.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.9% · Q2 98.0% · Q3 97.6% · Q4 95.6% · 4Q avg 97.1%
Percentage of short-stay residents who had an outpatient emergency department visit 5.8%
13.2%
7.4 pts better
12.0%
6.2 pts better
Short Stay · 20240701-20250630 · Adjusted 5.8% · Observed 5.6% · Expected 10.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.8%
78.1%
16.7 pts better
79.7%
15.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.4%
22.9%
5.5 pts better
23.9%
6.5 pts better
Short Stay · 20240701-20250630 · Adjusted 17.4% · Observed 15.1% · Expected 20.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-08 · Fire 2024-10-25

1 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Cycle 2 Health 2024-10-25 · Fire 2023-05-23

6 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2023-05-23 · Fire 2021-10-06

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-10-25

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-01-17

D · Potential for more than minimal harm 2024-10-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-17

D · Potential for more than minimal harm 2023-05-23

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2023-08-06

D · Potential for more than minimal harm 2023-05-23

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-08-06

D · Potential for more than minimal harm 2023-05-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-06

D · Potential for more than minimal harm 2023-05-23

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-08-06

D · Potential for more than minimal harm 2023-05-23

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-08-06

C · Minimal harm 2023-05-23

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-08-06

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-01-22

J · Immediate jeopardy 2024-10-25

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-11-23

J · Immediate jeopardy 2024-10-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-23

G · Actual harm 2024-10-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-10-25

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-25

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-11-23

K · Immediate jeopardy 2023-05-23

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-06-19

K · Immediate jeopardy 2023-05-23

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-19

K · Immediate jeopardy 2023-05-23

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-06-19

Penalties and ownership

What sits behind the stars

$31,967 2024-10-25

Fine

Fine · fine $31,967

Fine

$42,861 2023-05-23

Fine

Fine · fine $42,861

Fine

Ownership

Abernathy, Judith

Corporate Director · Individual

0% 1 facilities 2013-07-01
Baker, Dana

Corporate Director · Individual

0% 4 facilities 2022-01-01
Bryant, Sharon

Corporate Officer · Individual

0% 1 facilities 2008-03-31
Crotts, Allison

Corporate Director · Individual

0% 1 facilities 2015-10-01
Crotts, Allison

Corporate Officer · Individual

0% 1 facilities 2018-01-01
Defelice, Jennifer

Operational/Managerial Control · Individual

0% 1 facilities 2008-10-01
Defelice, Jennifer

Corporate Director · Individual

0% 1 facilities 2022-01-01
Dixon, Michael

Corporate Officer · Individual

0% 1 facilities 2001-06-20
Ensley, Ronnie

Corporate Officer · Individual

0% 1 facilities 2008-10-01
Gantt, Derrick

Corporate Director · Individual

0% 1 facilities 2023-01-05
Grice, Elizabeth

Corporate Director · Individual

0% 1 facilities 2019-01-01
Harper, Deborah

Corporate Director · Individual

0% 1 facilities 2015-01-26
Kirkland, Cathy

Corporate Director · Individual

0% 1 facilities 2021-03-01
Mauney, Kevin

Corporate Director · Individual

0% 1 facilities 2019-01-01
Mcminn, Rob

Corporate Director · Individual

0% 1 facilities 2012-01-01
Mcminn, Rob

Corporate Officer · Individual

0% 1 facilities 2013-01-01
Neely, Teresa

Corporate Director · Individual

0% 1 facilities 2008-10-01
Smith, Melissa

Corporate Director · Individual

0% 5 facilities 2008-10-01
Smith, Steve

Corporate Officer · Individual

0% 1 facilities 2013-06-07
West, Teresa

Corporate Director · Individual

0% 1 facilities 2008-10-01

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Staffing
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Fines
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