Akron, OH

St Luke Lutheran Community-Portage Lakes

3-star overall rating with 3-star inspections with 3 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

615 Latham Ln, Akron, OH

(330) 644-3914

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

56

Certified beds

Average residents

38

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2003-09-17

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.38

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

1.24

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.15

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

3.77

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.62

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.48

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.36

CMS adjusted RN staffing hours

Adjusted total hours

3.54

CMS adjusted total nurse staffing hours

Case-mix index

1.45

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

79%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,287

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

6.88

Composite VBP score used to determine payment impact.

Payment multiplier

0.9806

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

0

Baseline 75.00% · Performance 91.18% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

1.38

Baseline 3.89 hours · Performance 3.47 hours · Measure score 1.38 · Achievement 1.38 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 14 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 19 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 1.08
1.02
0.1 pts worse
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 14 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 16 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 51
Staff flu vaccination coverage 13.73%
42%
28.3 pts worse
Numerator 7 · Denominator 51
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.2%
92.4%
0.8 pts better
93.4%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 94.1% · Q2 100.0% · Q3 100.0% · Q4 78.8% · 4Q avg 93.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
94.5%
0.1 pts better
95.5%
0.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.6%
Percentage of long-stay residents experiencing one or more falls with major injury 0.8%
3.3%
2.5 pts better
3.3%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 27.7%
26.1%
1.6 pts worse
11.4%
16.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 28.6% · Q3 30.8% · Q4 39.4% · 4Q avg 27.7%
Percentage of long-stay residents who lose too much weight 8.2%
6.2%
2 pts worse
5.4%
2.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 8.7% · Q3 16.0% · Q4 3.7% · 4Q avg 8.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 30.4%
25.4%
5 pts worse
19.6%
10.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.0% · Q2 33.3% · Q3 26.9% · Q4 29.6% · 4Q avg 30.4%
Percentage of long-stay residents who received an antipsychotic medication 8.8%
11.5%
2.7 pts better
16.7%
7.9 pts better
Long Stay · 2024Q4-2025Q3 · Q2 9.5% · Q4 9.5% · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.8%
7.7%
5.1 pts worse
16.3%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 12.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 17.0%
6.2%
10.8 pts worse
14.9%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 23.8% · Q3 23.8% · Q4 8.3% · 4Q avg 17.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
0.5%
0.3 pts worse
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.4% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.5%
21.7%
2.2 pts better
19.8%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 17.7% · Q3 11.1% · Q4 31.2% · 4Q avg 19.5%
Percentage of long-stay residents with pressure ulcers 3.8%
3.7%
0.1 pts worse
5.1%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 4.3% · Q3 5.0% · Q4 3.8% · 4Q avg 3.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.2%
78.1%
6.9 pts worse
81.7%
10.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 71.4% · Q2 83.9% · Q3 89.7% · Q4 40.0% · 4Q avg 71.2%
Percentage of short-stay residents who newly received an antipsychotic medication 4.7%
1.2%
3.5 pts worse
1.6%
3.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q2 5.0% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 75.0%
75.6%
0.6 pts worse
79.7%
4.7 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 75.0%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-27 · Fire 2024-11-27

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-06-27 · Fire 2022-06-27

12 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

14 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2019-08-01 · Fire 2019-08-01

10 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-11-27

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-01-10

F · Potential for more than minimal harm 2024-11-27

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-01-10

F · Potential for more than minimal harm 2024-11-27

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-01-10

F · Potential for more than minimal harm 2024-11-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-10

F · Potential for more than minimal harm 2024-11-27

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-01-10

F · Potential for more than minimal harm 2024-11-27

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-01-10

E · Potential for more than minimal harm 2024-11-27

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2025-01-10

F · Potential for more than minimal harm 2022-06-27

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-07-13

E · Potential for more than minimal harm 2022-06-27

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-07-13

E · Potential for more than minimal harm 2022-06-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-07-13

E · Potential for more than minimal harm 2022-06-27

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-07-13

F · Potential for more than minimal harm 2019-08-01

E1 · Emergency Preparedness Deficiencies

Fire Safety

Establish an Emergency Preparedness Program (EP).

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-09-16

F · Potential for more than minimal harm 2019-08-01

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-09-16

E · Potential for more than minimal harm 2019-08-01

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2019-09-16

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-01-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-01-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-01-29

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-03

D · Potential for more than minimal harm 2024-11-27

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-01-10

D · Potential for more than minimal harm 2024-11-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-01-10

D · Potential for more than minimal harm 2024-11-27

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2025-01-10

G · Actual harm 2024-09-30

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-25

F · Potential for more than minimal harm 2024-09-30

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-09-30

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-09-30

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-10-25

D · Potential for more than minimal harm 2024-08-05

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-08-30

E · Potential for more than minimal harm 2023-10-25

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-25

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-25

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-10-25

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-11-16

D · Potential for more than minimal harm 2023-05-23

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-06-09

F · Potential for more than minimal harm 2022-06-27

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2022-07-13

F · Potential for more than minimal harm 2022-06-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-07-13

D · Potential for more than minimal harm 2022-06-27

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-07-13

D · Potential for more than minimal harm 2022-06-27

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-07-13

F · Potential for more than minimal harm 2019-08-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-09-16

E · Potential for more than minimal harm 2019-08-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-09-16

D · Potential for more than minimal harm 2019-08-01

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-09-16

Penalties and ownership

What sits behind the stars

Ownership

St. Luke Lutheran Community - Portage Lakes

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2004-01-30
Gehm, Juanita

Corporate Director · Individual

0% 1 facilities 2005-01-01
Hansen, Jean

Corporate Director · Individual

0% 1 facilities 2013-01-01
Kyle, Ronald

Corporate Director · Individual

0% 1 facilities 2004-03-19
Mohler, Joyce

Corporate Officer · Individual

0% 2 facilities 2018-07-02
Mohler, Joyce

W-2 Managing Employee · Individual

0% 2 facilities 2018-07-02
Schnell, James

W-2 Managing Employee · Individual

0% 1 facilities 2021-06-01
Spieler, John

Corporate Officer · Individual

0% 2 facilities 2007-01-01
Tauscher, Robert

Corporate Director · Individual

0% 1 facilities 2014-01-01

Nearby options

Other facilities in reach

#2

Pebble Creek Healthcare Center

Akron, OH

5-star overall rating with 4-star inspections with 5 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#3

Pleasant View Health Care Center

Barberton, OH

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
3 / 5
Fines
$0

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