Westbrook, ME

Springbrook Center

2-star overall rating with 1-star inspections with $22,293 in total fines with 16 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

300 Spring St, Westbrook, ME

(207) 856-1230

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

123

Certified beds

Average residents

112

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Genesis Healthcare

Operator or chain grouping

Approved since

1991-07-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

193 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.18

Registered nurse staffing · state 1.03 · national 0.68

LPN hours / resident day

0.21

Licensed practical nurse staffing · state 0.47 · national 0.87

Aide hours / resident day

2.33

Nurse aide staffing · state 2.86 · national 2.35

Total nurse hours

3.72

All reported nurse hours · state 4.35 · national 3.89

Licensed hours

1.39

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.48

Weekend nurse staffing · state 3.91 · national 3.43

Weekend RN hours

0.87

Weekend registered nurse coverage · state 0.73 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

1.11

CMS adjusted RN staffing hours

Adjusted total hours

3.51

CMS adjusted total nurse staffing hours

Case-mix index

1.45

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

39%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,325

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

33.30

Composite VBP score used to determine payment impact.

Payment multiplier

0.9876

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0.79

Baseline 17.66% · Performance 21.07% · Measure score 0.79 · Achievement 0.79 · Improvement 0

Healthcare-associated infections

4.91

Baseline 4.79% · Performance 6.37% · Measure score 4.91 · Achievement 4.91 · Improvement 0

Total nurse turnover

5.28

Baseline 39.64% · Performance 42.10% · Measure score 5.28 · Achievement 5.28 · Improvement 0

Adjusted total nurse staffing

2.34

Baseline 3.79 hours · Performance 3.74 hours · Measure score 2.34 · Achievement 2.34 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 7.5%
10.72%
3.2 pts better
Better than the National Rate · Eligible stays 241 · Observed rate 4.15% · Lower 95% interval 5.48%
Discharge to community 53.68%
50.57%
3.1 pts better
No Different than the National Rate · Eligible stays 216 · Observed rate 48.61% · Lower 95% interval 46.62%
Medicare spending per beneficiary 0.89
1.02
0.1 pts better
Drug regimen review with follow-up 95.91%
95.27%
0.6 pts better
Numerator 211 · Denominator 220
Falls with major injury 0.91%
0.77%
0.1 pts worse
Numerator 2 · Denominator 220
Discharge self-care score 51.7%
53.69%
2 pts worse
Numerator 76 · Denominator 147
Discharge mobility score 53.06%
50.94%
2.1 pts better
Numerator 78 · Denominator 147
Pressure ulcers or injuries, new or worsened 2.28%
2.29%
About the same
Numerator 5 · Denominator 219 · Adjusted rate 2.51%
Healthcare-associated infections requiring hospitalization 6.37%
7.12%
0.8 pts better
No Different than the National Rate · Eligible stays 138 · Observed rate 5.8% · Lower 95% interval 4.25%
Staff COVID-19 vaccination coverage 13.33%
8.2%
5.1 pts better
Numerator 18 · Denominator 135
Staff flu vaccination coverage 100%
42%
58 pts better
Numerator 187 · Denominator 187
Discharge function score 61.22%
56.45%
4.8 pts better
Numerator 90 · Denominator 147
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 88 · Denominator 88
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 60 · Denominator 60
Resident COVID-19 vaccinations up to date 44.21%
25.2%
19 pts better
Numerator 42 · Denominator 95

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.8
1.4
0.6 pts better
1.9
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.7 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.9
2.1
1.2 pts better
1.8
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.9 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 93.8%
90.7%
3.1 pts better
93.4%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 92.0% · Q2 90.7% · Q3 96.3% · Q4 96.5% · 4Q avg 93.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
95.5%
3.4 pts better
95.5%
3.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.9%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
4.3%
3.1 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 1.2% · Q3 0.0% · Q4 1.2% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 24.4%
10.7%
13.7 pts worse
11.4%
13 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 32.0% · Q3 27.3% · Q4 22.1% · 4Q avg 24.4%
Percentage of long-stay residents who lose too much weight 2.7%
5.5%
2.8 pts better
5.4%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 0.0% · Q3 2.8% · Q4 2.6% · 4Q avg 2.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 12.0%
17.0%
5 pts better
19.6%
7.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 12.7% · Q3 13.7% · Q4 11.2% · 4Q avg 12.0%
Percentage of long-stay residents who received an antipsychotic medication 35.4%
21.0%
14.4 pts worse
16.7%
18.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.9% · Q2 35.5% · Q3 36.9% · Q4 35.3% · 4Q avg 35.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.5%
29.6%
16.1 pts better
16.3%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.8% · Q2 19.5% · Q3 3.6% · Q4 6.4% · 4Q avg 13.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 14.1%
25.7%
11.6 pts better
14.9%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 23.9% · Q2 20.3% · Q3 7.1% · Q4 5.3% · 4Q avg 14.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
1.3%
1.1 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.8% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.6%
2.7%
2.1 pts better
1.7%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.2% · Q3 1.2% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.8%
29.8%
About the same
19.8%
10 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.0% · Q2 25.2% · Q3 31.6% · Q4 28.5% · 4Q avg 29.8%
Percentage of long-stay residents with pressure ulcers 5.7%
4.4%
1.3 pts worse
5.1%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.6% · Q2 7.9% · Q3 5.1% · Q4 2.4% · 4Q avg 5.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.0%
71.2%
2.8 pts better
81.7%
7.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 69.3% · Q2 73.4% · Q3 76.1% · Q4 77.6% · 4Q avg 74.0%
Percentage of short-stay residents who had an outpatient emergency department visit 9.7%
15.6%
5.9 pts better
12.0%
2.3 pts better
Short Stay · 20240701-20250630 · Adjusted 9.7% · Observed 9.8% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.4%
1.4%
About the same
1.6%
0.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 1.6% · Q3 1.6% · Q4 1.8% · 4Q avg 1.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 73.9%
74.5%
0.6 pts worse
79.7%
5.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 73.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 11.3%
20.5%
9.2 pts better
23.9%
12.6 pts better
Short Stay · 20240701-20250630 · Adjusted 11.3% · Observed 10.8% · Expected 22.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-07-19 · Fire 2024-07-19

16 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-04-27 · Fire 2023-04-27

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2021-06-24 · Fire 2021-06-24

7 health deficiencies

Top issue: Resident Rights (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-07-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-23

D · Potential for more than minimal harm 2024-07-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-23

D · Potential for more than minimal harm 2024-07-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-19

E · Potential for more than minimal harm 2023-04-27

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-06-21

E · Potential for more than minimal harm 2023-04-27

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2023-06-13

E · Potential for more than minimal harm 2023-04-27

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2023-06-21

D · Potential for more than minimal harm 2023-04-27

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-21

D · Potential for more than minimal harm 2023-04-27

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-06-13

D · Potential for more than minimal harm 2023-04-27

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-06-13

D · Potential for more than minimal harm 2023-04-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-13

D · Potential for more than minimal harm 2023-04-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-06-13

D · Potential for more than minimal harm 2023-04-27

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-06-13

D · Potential for more than minimal harm 2023-04-27

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-06-13

E · Potential for more than minimal harm 2021-06-24

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-07-26

D · Potential for more than minimal harm 2021-06-24

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-07-26

D · Potential for more than minimal harm 2021-06-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-07-26

D · Potential for more than minimal harm 2021-06-24

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-07-26

Inspection history

Recent health citations

G · Actual harm 2025-10-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-09

D · Potential for more than minimal harm 2025-10-28

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-09

D · Potential for more than minimal harm 2025-10-28

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-11-13

D · Potential for more than minimal harm 2025-07-31

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-09-11

G · Actual harm 2025-05-12

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-06-04

E · Potential for more than minimal harm 2024-07-19

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-09-02

E · Potential for more than minimal harm 2024-07-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-07-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-02

E · Potential for more than minimal harm 2024-07-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-07-19

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-07-19

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-02

D · Potential for more than minimal harm 2024-07-19

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-09-02

D · Potential for more than minimal harm 2024-07-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-02

D · Potential for more than minimal harm 2024-07-19

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-09-02

D · Potential for more than minimal harm 2024-07-19

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-09-02

D · Potential for more than minimal harm 2024-07-19

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-04-25

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-05-28

E · Potential for more than minimal harm 2024-02-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-28

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-01-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-02-16

E · Potential for more than minimal harm 2023-12-06

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-17

E · Potential for more than minimal harm 2023-12-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-01-17

E · Potential for more than minimal harm 2023-11-28

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-17

D · Potential for more than minimal harm 2023-04-27

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-27

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-27

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-27

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-27

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-07

E · Potential for more than minimal harm 2021-06-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-07-27

Penalties and ownership

What sits behind the stars

$14,015 2025-10-28

Fine

Fine · fine $14,015

Fine

$8,278 2025-05-12

Fine

Fine · fine $8,278

Fine

Ownership

Genesis Healthcare Of Maine LLC

5% Or Greater Direct Ownership Interest · Organization

100% 11 facilities 2012-10-02
Berg, Michael

Corporate Officer · Individual

0% 175 facilities 2015-03-02
Bridgeford, Laura

Corporate Officer · Individual

0% 150 facilities 2024-06-01
Fc-Gen Operations Investment LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 171 facilities 2015-02-02
Fishman, Steven

5% Or Greater Indirect Ownership Interest · Individual

0% 161 facilities 2015-02-02
Gen Operations I LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 183 facilities 2015-02-02
Gen Operations Ii LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 183 facilities 2015-02-02
Genesis Healthcare Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 180 facilities 2015-02-02
Genesis Healthcare LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 181 facilities 2015-02-02
Genesis Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 169 facilities 2015-02-02
Ghc Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 124 facilities 2015-03-02
Hccf Management Group Xi LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 184 facilities 2015-02-02
Mendelson, Avi

Corporate Officer · Individual

0% 149 facilities 2024-06-01
Morris, Diane

Operational/Managerial Control · Individual

0% 62 facilities 2023-12-23
Polisner, David

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-09
Saucier, Emily

Operational/Managerial Control · Individual

0% 1 facilities 2024-03-01
Sun Healthcare Group Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 174 facilities 2015-02-02
Sundance Rehabilitation Holdco Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 163 facilities 2015-02-02
Welltower Op LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 197 facilities 2024-03-01
Whitman, Arnold

5% Or Greater Indirect Ownership Interest · Individual

0% 170 facilities 2015-02-02
Zac Properties Xi LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 175 facilities 2015-02-02

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