Federal inspection record · CMS data as of October 1, 2026

South Orange Health And Rehabilitation Center

1730 Lucerne Terrace, Orlando, FL · (407) 423-1612

CMS overall rating

5 of 5

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Certified beds
115
Residents per day
104
Ownership
For-Profit
Chain
Robert Schoenfeld
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 19, 1986

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Florida homes

South Orange Health And Rehabilitation Center carries 26 inspection points. That is fewer than 65% of Florida's 691 rated homes.

5★4★3★2★1★+21 homes above 238.505102550100200inspection points → fewer is better on the leftThis home · 26 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–8 pts
  • 4★ 8–25 pts
  • 3★ 25–46 pts
  • 2★ 46–85 pts
  • 1★ over 85 pts

Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

15 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 11 4 pts
E 4 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning4D
  1. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    February 13, 2025 · Standard · F655 · Corrected March 13, 2025

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 13, 2025 · Standard · F842 · Corrected March 13, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 11, 2024 · Complaint · F842 · Corrected January 11, 2025

  4. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    June 29, 2023 · Standard · F640 · Corrected August 10, 2023

Quality of Life and Care3E
  1. E

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    February 13, 2025 · Standard · F694 · Corrected March 13, 2025

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    February 13, 2025 · Standard · F693 · Corrected March 13, 2025

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 9, 2024 · Complaint · F689 · Corrected December 9, 2024

Pharmacy Service3E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 11, 2024 · Complaint · F755 · Corrected January 11, 2025

  2. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    June 29, 2023 · Standard · F756 · Corrected August 10, 2023

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 11, 2021 · Standard · F755 · Corrected September 11, 2021

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 9, 2024 · Complaint · F600 · Corrected December 9, 2024

  2. D

    Respond appropriately to all alleged violations.

    November 9, 2024 · Complaint · F610 · Corrected December 9, 2024

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 29, 2023 · Standard · F609 · Corrected August 10, 2023

Resident Rights1D
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    November 9, 2024 · Complaint · F554 · Corrected December 9, 2024

Nutrition and Dietary1E
  1. E

    Dispose of garbage and refuse properly.

    August 11, 2021 · Standard · F814 · Corrected September 11, 2021

Inspection history

  1. 2025-02-13

    4 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2023-06-29

    9 health deficiencies · 10 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  3. 2021-08-11

    2 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 20 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

4 h 20 min

Florida average

3 h 51 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 36% of nursing staff and 58% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$14,442 in federal fines on record over the past three years.

DatePenaltyAmount
2024-11-09Fine$5,689
2024-11-09Fine$8,753

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse2.32.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts worse1.81.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts better100.0%98.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better100.0%99.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better2.4%2.5%3.2%
Percentage of long-stay residents who have depressive symptoms3.5 pts worse8.9%5.4%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts worse6.9%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.9 pts better5.0%13.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.9 pts better2.8%8.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.1 pts better1.3%8.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.7 pts better4.6%8.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.3%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts better0.0%0.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.2 pts worse13.7%9.5%18.3%
Percentage of long-stay residents with pressure ulcers0.1 pts better4.3%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.5 pts worse94.1%95.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.6 pts better5.3%8.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts better0.4%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5 pts worse91.3%96.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.8 pts worse31.6%25.8%23.4%

·

Who owns and runs it

3 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Orlando Fl Holdco LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Pierre, JessicaW-2 Managing Employee · Individual0%1 facilities
Schoenfeld, RobertCorporate Officer · Individual0%8 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    February 13, 2025 · K353 · Corrected March 17, 2025

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 29, 2023 · K353 · Corrected August 10, 2023

  3. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    June 29, 2023 · K355 · Corrected August 10, 2023

  4. F

    Install corridor and hallway doors that block smoke.

    June 29, 2023 · K363 · Corrected August 10, 2023

  5. D

    Provide properly protected cooking facilities.

    June 29, 2023 · K324 · Corrected August 10, 2023

  6. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 11, 2021 · K345 · Corrected September 11, 2021

  7. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 11, 2021 · K353 · Corrected September 11, 2021

Gas, Vacuum, and Electrical Systems5F
  1. E

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    February 13, 2025 · K914 · Corrected March 14, 2025

  2. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    June 29, 2023 · K914 · Corrected August 10, 2023

  3. F

    Ensure that testing and maintenance of electrical equipment is performed.

    June 29, 2023 · K921 · Corrected August 10, 2023

  4. E

    Have proper medical gas storage and administration areas.

    June 29, 2023 · K923 · Corrected August 10, 2023

  5. D

    Have generator or other power source capable of supplying service within 10 seconds.

    June 29, 2023 · K918 · Corrected August 10, 2023

Emergency Preparedness1F
  1. F

    Develop and maintain an Emergency Preparedness Program (EP).

    June 29, 2023 · E4 · Corrected August 10, 2023

Egress1E
  1. E

    Have properly located and lighted "Exit" signs.

    June 29, 2023 · K293 · Corrected August 10, 2023

·

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