Federal inspection record · CMS data as of October 1, 2026
Shoreland Health Care and Retirement Center Inc
200 Flower-Pridgen Drive, Whiteville, NC · (910) 642-4300
- Certified beds
- 89
- Residents per day
- 85
- Ownership
- For-Profit
- Chain
- Liberty Senior Living
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 10, 1991
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
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Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
Shoreland Health Care and Retirement Center Inc carries 13 inspection points. That is fewer than 72% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
10 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care3D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide routine and 24-hour emergency dental care for each resident.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning3B
- B
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- B
Assure that each resident’s assessment is updated at least once every 3 months.
- B
Ensure each resident receives an accurate assessment.
Pharmacy Service2D
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Administration1D
- D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspection history
2026-02-26
4 health deficiencies · 6 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
2024-12-19
1 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
2023-10-19
5 health deficiencies · 3 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 28 min of nursing staff time a day, 25 min of it from a registered nurse.
This home
3 h 28 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 69% of nursing staff and 50% of registered nurses left in the past year, along with 2 administrators.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$5,077 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2024-12-19 | Fine | $5,077 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better | 99.7% | 92.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.8 pts better | 2.6% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6.8 pts better | 0.0% | 6.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.6 pts worse | 7.7% | 7.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.3 pts better | 19.8% | 21.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.2 pts better | 6.7% | 13.9% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened20 pts worse | 36.6% | 16.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5.6 pts worse | 20.6% | 15.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse | 0.8% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection5.4 pts worse | 7.5% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence12 pts worse | 31.9% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.1 pts worse | 6.5% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine18.1 pts better | 99.6% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit6.3 pts worse | 19.0% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts better | 1.2% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.8 pts better | 94.9% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts worse | 26.0% | 22.2% | 23.4% |
·
Who owns and runs it
29 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Ayers, Tracy | Adp Of The SNF · Individual | 0% | 2 facilities |
| Calcutt, Joseph | Operational/Managerial Control · Individual | 0% | 35 facilities |
| Calcutt, Joseph | Adp Of The SNF · Individual | 0% | 35 facilities |
| John A Mcneill Jr 2012 Irrv Tr | Adp Of The SNF · Organization | 0% | 16 facilities |
| Liberty Healthcare Group LLC | Adp Of The SNF · Organization | 0% | 22 facilities |
| Liberty Healthcare Management Inc | Operational/Managerial Control · Organization | 0% | 24 facilities |
| Liberty Healthcare Management Inc | Adp Of The SNF · Organization | 0% | 24 facilities |
| Liberty Healthcare Properties Of Shoreland, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Liberty Long Term Care LLC | Adp Of The SNF · Organization | 0% | 13 facilities |
| Liberty Real Properties, LLC | Adp Of The SNF · Organization | 0% | 9 facilities |
| Long Term Care Management Services LLC | Adp Of The SNF · Organization | 0% | 32 facilities |
| Mcneill, John | 5% Or Greater Direct Ownership Interest · Individual | 0% | 33 facilities |
| Mcneill, John | Corporate Director · Individual | 0% | 33 facilities |
| Mcneill, John | Corporate Officer · Individual | 0% | 33 facilities |
| Mcneill, John | Adp Of The SNF · Individual | 0% | 33 facilities |
| Mcneill, Ronald | 5% Or Greater Direct Ownership Interest · Individual | 0% | 31 facilities |
| Mcneill, Ronald | Corporate Director · Individual | 0% | 31 facilities |
| Mcneill, Ronald | Corporate Officer · Individual | 0% | 31 facilities |
| Mcneill, Ronald | Adp Of The SNF · Individual | 0% | 31 facilities |
| Miller, Robert | Corporate Director · Individual | 0% | 37 facilities |
| Miller, Robert | Adp Of The SNF · Individual | 0% | 37 facilities |
| Oliver, Anna | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 23 facilities |
| Ronald B. And Cynthia J. Mcneill 2013 Irrevocable Trust | Adp Of The SNF · Organization | 0% | 15 facilities |
| Schacht, Erica | Adp Of The SNF · Individual | 0% | 2 facilities |
| Wilson, Jeffrey | Corporate Director · Individual | 0% | 37 facilities |
| Wilson, Jeffrey | Corporate Officer · Individual | 0% | 37 facilities |
| Wilson, Jeffrey | Operational/Managerial Control · Individual | 0% | 37 facilities |
| Wilson, Jeffrey | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 37 facilities |
| Wilson, Jeffrey | Adp Of The SNF · Individual | 0% | 37 facilities |
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Fire safety
14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- D
Install corridor and hallway doors that block smoke.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install corridor and hallway doors that block smoke.
- D
Provide properly protected cooking facilities.
- D
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems4F
- F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have power receptacles that are properly grounded.
- D
Have power receptacles that are properly grounded.
Egress2D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Install proper backup exit lighting.
Services1D
- D
Have properly installed electrical wiring and gas equipment.
·
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