Kapaa, HI

Samuel Mahelona Memorial Hospital

5-star overall rating with 5-star inspections with 4 recent health deficiencies

4800 Kawaihau Road, Kapaa, HI

(808) 822-4961

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

66

Certified beds

Average residents

46

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1976-07-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

2.24

Registered nurse staffing · state 1.63 · national 0.68

LPN hours / resident day

0.37

Licensed practical nurse staffing · state 0.36 · national 0.87

Aide hours / resident day

3.47

Nurse aide staffing · state 2.73 · national 2.35

Total nurse hours

6.08

All reported nurse hours · state 4.71 · national 3.89

Licensed hours

2.61

RN + LPN hours · state 1.97 · national 1.54

Weekend hours

5.62

Weekend nurse staffing · state 4.19 · national 3.43

Weekend RN hours

1.86

Weekend registered nurse coverage · state 1.23 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

2.18

CMS adjusted RN staffing hours

Adjusted total hours

5.92

CMS adjusted total nurse staffing hours

Case-mix index

1.41

Higher values indicate more complex resident acuity

RN turnover

9%

Annual RN turnover · state 33% · national 45%

Total nurse turnover

7%

Annual nurse turnover · state 37% · national 46%

SNF VBP

Value-based purchasing

Program rank

82

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

87.66

Composite VBP score used to determine payment impact.

Payment multiplier

1.0270

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

10

Baseline 12.50% · Performance 7.27% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

7.53

Baseline 5.79 hours · Performance 5.22 hours · Measure score 7.53 · Achievement 7.53 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Discharge to community Not Available
50.57%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary Not Available
1.02
No data were submitted for this measure.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator Not Available · Adjusted rate Not Available · No data were submitted for this measure.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 137
Staff flu vaccination coverage 42.75%
42%
0.8 pts better
Numerator 59 · Denominator 138
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.7%
96.3%
0.6 pts worse
93.4%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 93.5% · Q2 88.9% · Q3 100.0% · Q4 100.0% · 4Q avg 95.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.4%
4.6 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.2%
1.9%
0.3 pts worse
3.3%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.2% · Q3 2.1% · Q4 4.3% · 4Q avg 2.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.7%
1.4%
0.7 pts better
11.4%
10.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.8% · 4Q avg 0.7%
Percentage of long-stay residents who lose too much weight 2.8%
4.9%
2.1 pts better
5.4%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 4.7% · Q3 0.0% · Q4 2.2% · 4Q avg 2.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.0%
8.2%
2.2 pts better
19.6%
13.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 4.5% · Q3 4.3% · Q4 4.3% · 4Q avg 6.0%
Percentage of long-stay residents who received an antipsychotic medication 3.8%
11.3%
7.5 pts better
16.7%
12.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 0.0% · Q3 3.0% · Q4 5.7% · 4Q avg 3.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.5%
0.3%
0.2 pts worse
0.1%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5%
Percentage of long-stay residents whose ability to walk independently worsened 23.7%
23.4%
0.3 pts worse
16.3%
7.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.9% · Q2 17.3% · Q3 25.8% · Q4 32.0% · 4Q avg 23.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.1%
16.8%
3.7 pts better
14.9%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.0% · Q2 12.8% · Q3 9.8% · Q4 15.0% · 4Q avg 13.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.3%
1.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
2.4%
1.3 pts better
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.1% · Q4 2.1% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.1%
17.8%
0.7 pts better
19.8%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 27.0% · Q2 16.0% · Q3 9.7% · Q4 16.3% · 4Q avg 17.1%
Percentage of long-stay residents with pressure ulcers 2.9%
3.6%
0.7 pts better
5.1%
2.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.7% · Q3 2.3% · Q4 6.6% · 4Q avg 2.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-22 · Fire 2024-11-22

4 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-12-01 · Fire 2023-12-01

6 health deficiencies

Top issue: Resident Rights (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2022-09-30 · Fire 2022-09-30

7 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-12-01

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-01-14

E · Potential for more than minimal harm 2022-09-30

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-12-28

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-11-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-20

D · Potential for more than minimal harm 2024-11-22

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-03

D · Potential for more than minimal harm 2024-11-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-12-27

D · Potential for more than minimal harm 2024-11-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-27

F · Potential for more than minimal harm 2023-12-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-01

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-01

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-01

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-05

D · Potential for more than minimal harm 2023-12-01

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-01-05

E · Potential for more than minimal harm 2022-09-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-09-30

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-09-30

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2022-11-11

E · Potential for more than minimal harm 2022-09-30

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-11-11

D · Potential for more than minimal harm 2022-09-30

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-11-11

D · Potential for more than minimal harm 2022-09-30

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-11-11

D · Potential for more than minimal harm 2022-09-30

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2022-11-11

Penalties and ownership

What sits behind the stars

Ownership

Samuel Mahelona Memorial Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2017-03-17
Asato, Christine

Operational/Managerial Control · Individual

0% 2 facilities 2018-04-01
Asato, Christine

Corporate Officer · Individual

0% 2 facilities 2018-04-01
Franklin, Nicholas

Operational/Managerial Control · Individual

0% 2 facilities 2022-08-16
Samuel Mahelona Memorial Hospital

Operational/Managerial Control · Organization

0% 1 facilities 2015-04-01
Segawa, Lance

Operational/Managerial Control · Individual

0% 2 facilities 2018-04-01
Segawa, Lance

Corporate Officer · Individual

0% 2 facilities 2018-04-01

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