Salem, WV

Salem Center

3-star overall rating with 2-star inspections with 10 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

255 Sunbridge Drive, Salem, WV

(304) 782-3000

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

112

Certified beds

Average residents

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Genesis Healthcare

Operator or chain grouping

Approved since

1982-06-16

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

193 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.51

Registered nurse staffing · state 0.71 · national 0.68

LPN hours / resident day

0.68

Licensed practical nurse staffing · state 0.92 · national 0.87

Aide hours / resident day

1.61

Nurse aide staffing · state 2.07 · national 2.35

Total nurse hours

2.79

All reported nurse hours · state 3.69 · national 3.89

Licensed hours

1.18

RN + LPN hours · state 1.62 · national 1.54

Weekend hours

2.43

Weekend nurse staffing · state 3.18 · national 3.43

Weekend RN hours

0.17

Weekend registered nurse coverage · state 0.39 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.47

CMS adjusted RN staffing hours

Adjusted total hours

2.60

CMS adjusted total nurse staffing hours

Case-mix index

1.47

Higher values indicate more complex resident acuity

RN turnover

36%

Annual RN turnover · state 40% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 43% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,703

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

25.92

Composite VBP score used to determine payment impact.

Payment multiplier

0.9840

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.86

Baseline 18.86% · Performance 20.57% · Measure score 1.86 · Achievement 1.86 · Improvement 0

Healthcare-associated infections

3.8

Baseline 6.25% · Performance 6.70% · Measure score 3.8 · Achievement 3.8 · Improvement 0

Total nurse turnover

4.71

Baseline 48.23% · Performance 44.44% · Measure score 4.71 · Achievement 4.71 · Improvement 1.12

Adjusted total nurse staffing

Baseline 3.39 hours · Performance 3.15 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	11.42%	10.72% 0.7 pts worse	No Different than the National Rate · Eligible stays 57 · Observed rate 17.54% · Lower 95% interval 7.98%
Discharge to community	39.66%	50.57% 10.9 pts worse	No Different than the National Rate · Eligible stays 37 · Observed rate 24.32% · Lower 95% interval 26.91%
Medicare spending per beneficiary	0.92	1.02 0.1 pts better
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 42 · Denominator 42
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 42
Discharge self-care score	12.5%	53.69% 41.2 pts worse	Numerator 4 · Denominator 32
Discharge mobility score	43.75%	50.94% 7.2 pts worse	Numerator 14 · Denominator 32
Pressure ulcers or injuries, new or worsened	0%	2.29% 2.3 pts better	Numerator 0 · Denominator 42 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization	6.7%	7.12% 0.4 pts better	No Different than the National Rate · Eligible stays 32 · Observed rate 6.25% · Lower 95% interval 3.08%
Staff COVID-19 vaccination coverage	1.32%	8.2% 6.9 pts worse	Numerator 1 · Denominator 76
Staff flu vaccination coverage	47.35%	42% 5.4 pts better	Numerator 107 · Denominator 226
Discharge function score	40.63%	56.45% 15.8 pts worse	Numerator 13 · Denominator 32
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	12%	25.2% 13.2 pts worse	Numerator 3 · Denominator 25

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	0.9	1.9 1 pts better	1.9 1 pts better	Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 0.8 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	0.3	1.9 1.6 pts better	1.8 1.5 pts better	Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.3 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.7%	96.7% 3 pts better	93.4% 6.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 98.8% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	97.6% 2.4 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	1.6%	4.5% 2.9 pts better	3.3% 1.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 2.5% · Q3 0.0% · Q4 0.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	2.0%	6.8% 4.8 pts better	11.4% 9.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 4.3% · Q3 1.4% · Q4 1.4% · 4Q avg 2.0%
Percentage of long-stay residents who lose too much weight	8.7%	6.6% 2.1 pts worse	5.4% 3.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 20.3% · Q2 10.3% · Q3 1.3% · Q4 2.6% · 4Q avg 8.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	30.1%	27.0% 3.1 pts worse	19.6% 10.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 29.5% · Q3 29.9% · Q4 27.5% · 4Q avg 30.1%
Percentage of long-stay residents who received an antipsychotic medication	3.2%	15.5% 12.3 pts better	16.7% 13.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.7% · Q3 4.7% · Q4 4.6% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.2% 0.2 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	20.0%	19.5% 0.5 pts worse	16.3% 3.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 30.9% · Q3 11.4% · Q4 5.7% · 4Q avg 20.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	27.4%	17.6% 9.8 pts worse	14.9% 12.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 39.7% · Q2 26.0% · Q3 24.7% · Q4 18.7% · 4Q avg 27.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.3%	0.5% 0.2 pts better	1.0% 0.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.1% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.0%	1.8% 0.8 pts better	1.7% 0.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.3% · Q3 0.0% · Q4 1.3% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	24.4%	22.4% 2 pts worse	19.8% 4.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 34.3% · Q2 24.6% · Q3 14.1% · Q4 23.7% · 4Q avg 24.4%
Percentage of long-stay residents with pressure ulcers	4.2%	4.7% 0.5 pts better	5.1% 0.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 3.4% · Q3 8.9% · Q4 1.5% · 4Q avg 4.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	95.5%	78.8% 16.7 pts better	81.7% 13.8 pts better	Short Stay · 2024Q4-2025Q3 · Q1 89.7% · Q2 94.6% · Q3 98.0% · Q4 97.6% · 4Q avg 95.5%
Percentage of short-stay residents who had an outpatient emergency department visit	0.0%	12.4% 12.4 pts better	12.0% 12 pts better	Short Stay · 20240701-20250630 · Adjusted 0.0% · Observed 0.0% · Expected 13.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	1.0%	1.1% 0.1 pts better	1.6% 0.6 pts better	Short Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 0.0% · Q4 3.4% · 4Q avg 1.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	92.1%	79.4% 12.7 pts better	79.7% 12.4 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 92.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	12.0%	23.0% 11 pts better	23.9% 11.9 pts better	Short Stay · 20240701-20250630 · Adjusted 12.0% · Observed 13.8% · Expected 27.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-05 · Fire 2025-06-05

10 health deficiencies

Top issue: Environmental (3 deficiencies)

5 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 2 Health 2023-10-25 · Fire 2023-10-25

12 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2022-05-19 · Fire 2022-05-19

15 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

C · Minimal harm 2025-06-05

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-14

C · Minimal harm 2025-06-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-14

C · Minimal harm 2025-06-05

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-07-14

C · Minimal harm 2025-06-05

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-07-14

C · Minimal harm 2025-06-05

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-07-14

F · Potential for more than minimal harm 2023-10-25

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-11-27

F · Potential for more than minimal harm 2023-10-25

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-11-27

F · Potential for more than minimal harm 2023-10-25

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-11-27

F · Potential for more than minimal harm 2023-10-25

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-11-27

F · Potential for more than minimal harm 2023-10-25

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-11-27

D · Potential for more than minimal harm 2023-10-25

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-11-27

C · Minimal harm 2023-10-25

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-11-27

C · Minimal harm 2023-10-25

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-11-27

C · Minimal harm 2022-05-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-06-06

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-06-05

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-14

F · Potential for more than minimal harm 2025-06-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-29

E · Potential for more than minimal harm 2025-06-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-28

E · Potential for more than minimal harm 2025-06-05

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-07-28

E · Potential for more than minimal harm 2025-06-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-28

E · Potential for more than minimal harm 2025-06-05

F907 · Environmental Deficiencies

Health

Provide enough space and equipment to meet each resident's needs

Corrected 2025-07-28

E · Potential for more than minimal harm 2025-06-05

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-07-28

E · Potential for more than minimal harm 2025-06-05

F923 · Environmental Deficiencies

Health

Have enough outside ventilation via a window or mechanical ventilation, or both.

Corrected 2025-07-29

D · Potential for more than minimal harm 2025-06-05

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-07-29

D · Potential for more than minimal harm 2025-06-05

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-07-28

E · Potential for more than minimal harm 2023-10-25

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-11-28

E · Potential for more than minimal harm 2023-10-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-11-28

D · Potential for more than minimal harm 2023-10-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-11-28

E · Potential for more than minimal harm 2022-05-19

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2022-06-30

E · Potential for more than minimal harm 2022-05-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-06-30

E · Potential for more than minimal harm 2022-05-19

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2022-06-30

E · Potential for more than minimal harm 2022-05-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-06-30

E · Potential for more than minimal harm 2022-05-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-06-30

D · Potential for more than minimal harm 2022-05-19

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-06-30

Penalties and ownership

What sits behind the stars

Ownership

Sunbridge Care Enterprises LLC

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2015-02-02

Berg, Michael

Corporate Officer · Individual

0% 175 facilities 2012-12-01

Bridgeford, Laura

Corporate Officer · Individual

0% 150 facilities 2024-06-01

Fc-Gen Operations Investment LLC