Federal inspection record · CMS data as of October 1, 2026

River Oaks Healthcare Center

100 Parkway Drive, Clarksburg, WV · (304) 624-6401

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
114
Ownership
For-Profit
Chain
Communicare Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 1, 1993

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in West Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among West Virginia homes

River Oaks Healthcare Center carries 114 inspection points. That is fewer than 34% of West Virginia's 122 rated homes.

5★4★3★2★1★+4 homes above 27805102550100200inspection points → fewer is better on the leftThis home · 114 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in West Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–24 pts
  • 4★ 24–55 pts
  • 3★ 55–92.5 pts
  • 2★ 92.5–163 pts
  • 1★ over 163 pts

Bars show every rated home in West Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

70 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 43 4 pts
E 24 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights18E
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 3, 2026 · Complaint · F584 · Corrected July 10, 2026

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 17, 2026 · Complaint · F584 · Corrected April 15, 2026

  3. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 10, 2024 · Standard · F550 · Corrected January 21, 2025

  4. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    December 10, 2024 · Standard · F565 · Corrected January 21, 2025

  5. E

    Keep residents' personal and medical records private and confidential.

    December 10, 2024 · Standard · F583 · Corrected January 21, 2025

  6. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 10, 2024 · Standard · F584 · Corrected January 21, 2025

  7. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    December 10, 2024 · Complaint · F585 · Corrected January 21, 2025

  8. D

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    December 10, 2024 · Standard · F559 · Corrected January 21, 2025

  9. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    December 10, 2024 · Standard · F561 · Corrected January 21, 2025

  10. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 10, 2024 · Standard · F623 · Corrected January 21, 2025

  11. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 10, 2024 · Standard · F625 · Corrected January 21, 2025

  12. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 12, 2023 · Standard · F550 · Corrected January 12, 2024

  13. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 12, 2023 · Standard · F580 · Corrected January 12, 2024

  14. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    December 12, 2023 · Standard · F582 · Corrected January 12, 2024

  15. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 12, 2023 · Standard · F584 · Corrected January 12, 2024

  16. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    December 12, 2023 · Standard · F622 · Corrected January 12, 2024

  17. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 12, 2023 · Standard · F623 · Corrected January 12, 2024

  18. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 12, 2023 · Standard · F625 · Corrected January 12, 2024

Quality of Life and Care13E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 3, 2026 · Complaint · F689 · Corrected July 10, 2026

  2. D

    Provide enough food/fluids to maintain a resident's health.

    June 3, 2026 · Standard · F692 · Corrected July 10, 2026

  3. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 16, 2025 · Complaint · F689 · Corrected November 24, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 9, 2025 · Complaint · F684 · Corrected May 5, 2025

  5. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 10, 2024 · Complaint · F684 · Corrected January 21, 2025

  6. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 10, 2024 · Standard · F689 · Corrected January 21, 2025

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 10, 2024 · Complaint · F677 · Corrected January 21, 2025

  8. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 10, 2024 · Complaint · F686 · Corrected January 21, 2025

  9. D

    Provide enough food/fluids to maintain a resident's health.

    December 10, 2024 · Standard · F692 · Corrected January 21, 2025

  10. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 12, 2023 · Standard · F684 · Corrected January 12, 2024

  11. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 12, 2023 · Standard · F689 · Corrected January 12, 2024

  12. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 12, 2023 · Standard · F695 · Corrected January 12, 2024

  13. D

    Provide safe, appropriate pain management for a resident who requires such services.

    December 12, 2023 · Standard · F697 · Corrected January 12, 2024

Nutrition and Dietary12F
  1. E

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    June 3, 2026 · Standard · F800 · Corrected July 10, 2026

  2. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    June 3, 2026 · Standard · F804 · Corrected July 10, 2026

  3. D

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    June 3, 2026 · Standard · F809 · Corrected July 10, 2026

  4. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 3, 2026 · Standard · F812 · Corrected July 10, 2026

  5. F

    Dispose of garbage and refuse properly.

    December 10, 2024 · Standard · F814 · Corrected January 21, 2025

  6. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    December 10, 2024 · Complaint · F803 · Corrected January 21, 2025

  7. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 10, 2024 · Standard · F812 · Corrected January 21, 2025

  8. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 10, 2024 · Standard · F806 · Corrected January 21, 2025

  9. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 12, 2023 · Standard · F812 · Corrected January 12, 2024

  10. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 12, 2023 · Standard · F806 · Corrected January 12, 2024

  11. D

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    December 12, 2023 · Standard · F813 · Corrected January 12, 2024

  12. D

    Dispose of garbage and refuse properly.

    December 12, 2023 · Standard · F814 · Corrected January 12, 2024

Resident Assessment and Care Planning8E
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 3, 2026 · Standard · F657 · Corrected July 10, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 3, 2026 · Standard · F842 · Corrected July 10, 2026

  3. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 10, 2024 · Standard · F657 · Corrected January 21, 2025

  4. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    December 10, 2024 · Standard · F645 · Corrected January 21, 2025

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 10, 2024 · Standard · F656 · Corrected January 21, 2025

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 10, 2024 · Standard · F842 · Corrected January 21, 2025

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 12, 2023 · Standard · F656 · Corrected January 12, 2024

  8. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    December 12, 2023 · Standard · F657 · Corrected January 12, 2024

Infection Control5E
  1. E

    Provide and implement an infection prevention and control program.

    June 3, 2026 · Standard · F880 · Corrected July 10, 2026

  2. E

    Provide and implement an infection prevention and control program.

    October 16, 2025 · Complaint · F880 · Corrected November 24, 2025

  3. E

    Provide and implement an infection prevention and control program.

    December 10, 2024 · Standard · F880 · Corrected January 21, 2025

  4. E

    Provide and implement an infection prevention and control program.

    December 12, 2023 · Standard · F880 · Corrected January 12, 2024

  5. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 12, 2023 · Standard · F883 · Corrected January 12, 2024

Pharmacy Service4E
  1. D

    Ensure medication error rates are not 5 percent or greater.

    June 3, 2026 · Standard · F759 · Corrected July 10, 2026

  2. E

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    December 10, 2024 · Standard · F757 · Corrected January 21, 2025

  3. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 10, 2024 · Standard · F756 · Corrected January 21, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 12, 2023 · Standard · F761 · Corrected January 12, 2024

Nursing and Physician Services4E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    December 10, 2024 · Standard · F725 · Corrected January 21, 2025

  2. D

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    December 10, 2024 · Standard · F710 · Corrected January 21, 2025

  3. D

    Observe each nurse aide's job performance and give regular training.

    December 12, 2023 · Standard · F730 · Corrected January 12, 2024

  4. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    December 12, 2023 · Standard · F947 · Corrected January 12, 2024

Environmental3F
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    June 3, 2026 · Complaint · F921 · Corrected July 10, 2026

  2. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    December 10, 2024 · Standard · F925 · Corrected January 21, 2025

  3. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    December 10, 2024 · Standard · F921 · Corrected January 21, 2025

Administration2F
  1. F

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    December 10, 2024 · Standard · F835 · Corrected January 21, 2025

  2. D

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    December 12, 2023 · Standard · F868 · Corrected January 12, 2024

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 12, 2023 · Standard · F609 · Corrected January 12, 2024

Inspection history

  1. 2026-06-03

    15 health deficiencies · 3 fire-safety deficiencies

    Top issue: Nutrition and Dietary (4 deficiencies)

  2. 2024-12-10

    31 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Rights (9 deficiencies)

  3. 2023-12-12

    24 health deficiencies · 6 fire-safety deficiencies

    Top issue: Resident Rights (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 4 min of nursing staff time a day, 30 min of it from a registered nurse.

This home

3 h 4 min

West Virginia average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 51% of nursing staff and 43% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.8 pts better99.3%96.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts better100.0%97.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts worse4.7%4.3%3.2%
Percentage of long-stay residents who have depressive symptoms6 pts better2.2%8.2%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts worse8.0%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication13 pts better13.9%26.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.2 pts better4.7%12.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.8 pts better7.1%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.6 pts better10.2%13.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse0.5%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts better0.7%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.7 pts better20.7%21.4%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better2.3%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts worse77.7%79.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.4 pts better7.2%10.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts better0.0%1.0%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.5 pts better93.3%78.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.2 pts better12.8%22.0%23.4%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
100 Parkway Mgt Co., LLCOperational/Managerial Control · Organization0%1 facilities
100 Parkway Mgt Co., LLCAdp Of The SNF · Organization0%1 facilities
Groves, DonnaOperational/Managerial Control · Individual0%91 facilities
Leroy, AndrewOperational/Managerial Control · Individual0%1 facilities
Leroy, AndrewAdp Of The SNF · Individual0%1 facilities
Malone, JamesOperational/Managerial Control · Individual0%3 facilities
Malone, JamesAdp Of The SNF · Individual0%3 facilities
Romeo, DominicCorporate Officer · Individual0%90 facilities
Romeo, DominicOperational/Managerial Control · Individual0%90 facilities
Stoltz, CharlesCorporate Officer · Individual0%87 facilities
Wilheim, RonaldCorporate Officer · Individual0%86 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 3, 2026 · K345 · Corrected July 1, 2026

  2. C

    Properly select, install, inspect, or maintain portable fire extinguishes.

    December 10, 2024 · K355 · Corrected January 16, 2025

  3. C

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    December 10, 2024 · K374 · Corrected January 16, 2025

  4. C

    Construct fire resistant interior walls.

    December 12, 2023 · K331 · Corrected January 23, 2024

  5. C

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 12, 2023 · K372 · Corrected January 23, 2024

  6. C

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    December 12, 2023 · K374 · Corrected January 23, 2024

Miscellaneous3C
  1. C

    Have simulated fire drills held at unexpected times.

    December 10, 2024 · K712 · Corrected January 16, 2025

  2. C

    Have simulated fire drills held at unexpected times.

    December 12, 2023 · K712 · Corrected January 23, 2024

  3. C

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    December 12, 2023 · K761 · Corrected January 23, 2024

Gas, Vacuum, and Electrical Systems2F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    June 3, 2026 · K914 · Corrected July 1, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 3, 2026 · K918 · Corrected July 1, 2026

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 10, 2024 · K521 · Corrected January 16, 2025

  2. C

    Have properly installed electrical wiring and gas equipment.

    December 12, 2023 · K511 · Corrected January 23, 2024

·

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