Federal inspection record · CMS data as of October 1, 2026

Saint Josephs Living Center Inc

14 Club Rd, Windham, CT · (860) 456-1107

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
109
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 12, 1988

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Connecticut homes

Saint Josephs Living Center Inc carries 58 inspection points. That is fewer than 61% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 58 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

22 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide safe, appropriate pain management for a resident who requires such services.

    April 1, 2026 · Complaint inspection · Quality of Life and Care · F697 · Corrected May 13, 2026

Everything else, by area of care

Quality of Life and Care7D
  1. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 10, 2024 · Standard · F686 · Corrected January 21, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 10, 2024 · Standard · F689 · Corrected January 21, 2025

  3. D

    Provide enough food/fluids to maintain a resident's health.

    December 10, 2024 · Standard · F692 · Corrected January 21, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 28, 2024 · Complaint · F684 · Corrected July 2, 2024

  5. D

    Provide enough food/fluids to maintain a resident's health.

    August 31, 2022 · Standard · F692 · Corrected October 12, 2022

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 7, 2019 · Standard · F684 · Corrected December 13, 2019

  7. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 7, 2019 · Standard · F686 · Corrected December 13, 2019

Infection Control4E
  1. E

    Provide and implement an infection prevention and control program.

    December 10, 2024 · Standard · F880 · Corrected January 21, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 10, 2024 · Standard · F883 · Corrected January 21, 2025

  3. D

    Provide and implement an infection prevention and control program.

    August 31, 2022 · Standard · F880 · Corrected October 12, 2022

  4. D

    Provide and implement an infection prevention and control program.

    November 7, 2019 · Standard · F880 · Corrected December 13, 2019

Resident Assessment and Care Planning3D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 1, 2026 · Complaint · F842 · Corrected May 13, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 28, 2024 · Complaint · F842 · Corrected July 2, 2024

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 31, 2022 · Standard · F657 · Corrected October 12, 2022

Nutrition and Dietary3E
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 10, 2024 · Standard · F806 · Corrected January 21, 2025

  2. E

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    August 31, 2022 · Standard · F800 · Corrected October 12, 2022

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 31, 2022 · Standard · F812 · Corrected October 12, 2022

Resident Rights2D
  1. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    December 10, 2024 · Standard · F561 · Corrected January 21, 2025

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 10, 2024 · Standard · F584 · Corrected January 21, 2025

Pharmacy Service1D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 10, 2024 · Standard · F755 · Corrected January 21, 2025

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    July 24, 2024 · Complaint · F602 · Corrected August 23, 2024

Inspection history

  1. 2024-12-10

    11 health deficiencies · 11 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2022-08-31

    5 health deficiencies · 3 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  3. 2019-11-07

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 54 min of nursing staff time a day, 38 min of it from a registered nurse.

This home

3 h 54 min

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 25% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$8,492 in federal fines on record over the past three years.

DatePenaltyAmount
2026-04-01Fine$8,492

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same1.91.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better1.01.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better94.5%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.3 pts better98.0%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts better3.4%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms2.4 pts better22.6%25.0%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts worse8.3%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.8 pts worse19.8%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication3 pts better14.7%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.5 pts better11.3%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.7 pts better13.0%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.2%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts better0.8%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.2 pts worse28.2%24.0%18.3%
Percentage of long-stay residents with pressure ulcers0.1 pts better3.8%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.1 pts better89.6%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.1 pts worse16.5%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1 pts better0.4%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14 pts better87.0%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts better18.9%23.5%23.4%

·

Who owns and runs it

52 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Legacy Lifecare, Inc.5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Alessandro, JosephOperational/Managerial Control · Individual0%5 facilities
Alessandro, JosephAdp Of The SNF · Individual0%5 facilities
Anfang, StuartOperational/Managerial Control · Individual0%6 facilities
Berman, AdamCorporate Director · Individual0%9 facilities
Berman, AdamCorporate Officer · Individual0%9 facilities
Berman, AdamOperational/Managerial Control · Individual0%9 facilities
Berman, BarryOperational/Managerial Control · Individual0%6 facilities
Birle, HansOperational/Managerial Control · Individual0%4 facilities
Brudnick, JeffreyOperational/Managerial Control · Individual0%6 facilities
Chelsea Jewish Lifecare Inc5% Or Greater Mortgage Interest · Organization0%9 facilities
Chelsea Jewish Lifecare Inc5% Or Greater Security Interest · Organization0%9 facilities
Chelsea Jewish Lifecare IncOperational/Managerial Control · Organization0%9 facilities
Coe, LisaOperational/Managerial Control · Individual0%1 facilities
Coe, LisaAdp Of The SNF · Individual0%1 facilities
Crescenzo, DonnaOperational/Managerial Control · Individual0%7 facilities
Fiebelkorn, DouglasCorporate Director · Individual0%6 facilities
Fiebelkorn, DouglasOperational/Managerial Control · Individual0%6 facilities
Forman, SharonOperational/Managerial Control · Individual0%6 facilities
Gallup, LorraineCorporate Director · Individual0%1 facilities
Gallup, LorraineOperational/Managerial Control · Individual0%1 facilities
Goldsmith, SusanCorporate Director · Individual0%6 facilities
Goldsmith, SusanOperational/Managerial Control · Individual0%6 facilities
Greenspan, HowardOperational/Managerial Control · Individual0%6 facilities
Kowal, MarissaOperational/Managerial Control · Individual0%1 facilities
Kowal, MarissaAdp Of The SNF · Individual0%1 facilities
Lapointe, LaurenceCorporate Director · Individual0%1 facilities
Lapointe, LaurenceOperational/Managerial Control · Individual0%1 facilities
Legacy Lifecare, Inc.Operational/Managerial Control · Organization0%1 facilities
Legacy Lifecare, Inc.Adp Of The SNF · Organization0%1 facilities
Maclellan, GenevieveOperational/Managerial Control · Individual0%4 facilities
Milewska, NancyCorporate Director · Individual0%2 facilities
Milewska, NancyCorporate Officer · Individual0%2 facilities
Milewska, NancyOperational/Managerial Control · Individual0%2 facilities
Mullen, ElizabethCorporate Director · Individual0%8 facilities
Mullen, ElizabethOperational/Managerial Control · Individual0%8 facilities
Mullen, ElizabethAdp Of The SNF · Individual0%8 facilities
O'brien, TerrenceOperational/Managerial Control · Individual0%1 facilities
O'brien, TerrenceAdp Of The SNF · Individual0%1 facilities
Reidy, RichardCorporate Director · Individual0%1 facilities
Reidy, RichardOperational/Managerial Control · Individual0%1 facilities
Richman, GildaOperational/Managerial Control · Individual0%6 facilities
Santerre, JenniferCorporate Director · Individual0%9 facilities
Santerre, JenniferCorporate Officer · Individual0%9 facilities
Santerre, JenniferOperational/Managerial Control · Individual0%9 facilities
Santerre, JenniferAdp Of The SNF · Individual0%9 facilities
Spieker, A. GaryCorporate Director · Individual0%1 facilities
Spieker, A. GaryOperational/Managerial Control · Individual0%1 facilities
Weiss, JudyOperational/Managerial Control · Individual0%6 facilities
Whitten, RobertCorporate Director · Individual0%3 facilities
Whitten, RobertCorporate Officer · Individual0%3 facilities
Whitten, RobertOperational/Managerial Control · Individual0%3 facilities

·

Fire safety

15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. D

    Provide properly protected cooking facilities.

    December 10, 2024 · K324 · Corrected January 8, 2025

  2. D

    Install an approved automatic sprinkler system.

    December 10, 2024 · K351 · Corrected January 8, 2025

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    December 10, 2024 · K353 · Corrected January 8, 2025

  4. D

    Install corridor and hallway doors that block smoke.

    December 10, 2024 · K363 · Corrected January 8, 2025

  5. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    August 31, 2022 · K372 · Corrected November 14, 2022

  6. D

    Provide properly protected cooking facilities.

    November 7, 2019 · K324 · Corrected November 20, 2019

Gas, Vacuum, and Electrical Systems5F
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    December 10, 2024 · K918 · Corrected January 8, 2025

  2. D

    Ensure proper usage of power strips and extension cords.

    December 10, 2024 · K920 · Corrected January 8, 2025

  3. D

    Have proper medical gas storage and administration areas.

    December 10, 2024 · K923 · Corrected January 8, 2025

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 31, 2022 · K918 · Corrected November 14, 2022

  5. F

    Have proper medical gas storage and administration areas.

    August 31, 2022 · K923 · Corrected November 14, 2022

Egress2D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    December 10, 2024 · K222 · Corrected January 8, 2025

  2. D

    Install emergency lighting that can last at least 1 1/2 hours.

    December 10, 2024 · K291 · Corrected January 8, 2025

Emergency Preparedness1D
  1. D

    Establish staff and initial training requirements.

    December 10, 2024 · E37 · Corrected January 8, 2025

Miscellaneous1D
  1. D

    Provide a written emergency evacuation plan.

    December 10, 2024 · K711 · Corrected January 8, 2025

·

Other homes nearby

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    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 39 min
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  2. Vanderman Place

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  3. Mansfield Center For Nursing And Rehabilitation

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    Worst citation, 3 yrs
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    Nursing / resident / day
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