Federal inspection record · CMS data as of October 1, 2026

Rocky Mount Rehabilitation Center

160 S Winstead Avenue, Rocky Mount, NC · (252) 443-7666

CMS overall rating

2 of 5

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Certified beds
117
Residents per day
107
Ownership
For-Profit
Chain
Sovereign Healthcare Holdings
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1987

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Rocky Mount Rehabilitation Center carries 77.75 inspection points. That is fewer than 17% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 77.75 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

27 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 3 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 9, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected January 29, 2025

  2. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 19, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected December 4, 2024

Everything else, by area of care

Resident Assessment and Care Planning7E
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 5, 2026 · Complaint · F842 · Corrected March 30, 2026

  2. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 21, 2025 · Standard · F842 · Corrected December 8, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 21, 2025 · Standard · F658 · Corrected December 8, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 9, 2025 · Complaint · F842 · Corrected January 29, 2025

  5. D

    Ensure each resident receives an accurate assessment.

    August 1, 2024 · Standard · F641 · Corrected August 23, 2024

  6. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    August 1, 2024 · Standard · F644 · Corrected August 23, 2024

  7. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 1, 2024 · Standard · F657 · Corrected August 23, 2024

Quality of Life and Care4D
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 21, 2025 · Standard · F690 · Corrected December 8, 2025

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    November 21, 2025 · Standard · F693 · Corrected December 8, 2025

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 21, 2025 · Complaint · F695 · Corrected December 8, 2025

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 1, 2024 · Standard · F695 · Corrected August 23, 2024

Resident Rights4D
  1. B

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    November 21, 2025 · Standard · F628 · Corrected December 8, 2025

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 9, 2025 · Complaint · F580 · Corrected January 29, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 19, 2024 · Complaint · F580 · Corrected December 4, 2024

  4. D

    Reasonably accommodate the needs and preferences of each resident.

    August 1, 2024 · Complaint · F558 · Corrected August 23, 2024

Pharmacy Service3E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 21, 2025 · Standard · F761 · Corrected December 8, 2025

  2. D

    Ensure medication error rates are not 5 percent or greater.

    November 21, 2025 · Standard · F759 · Corrected December 8, 2025

  3. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    November 19, 2024 · Complaint · F757 · Corrected December 4, 2024

Administration3E
  1. E

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    November 21, 2025 · Complaint · F839 · Corrected December 8, 2025

  2. C

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    November 21, 2025 · Standard · F838 · Corrected December 8, 2025

  3. C

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    August 1, 2024 · Standard · F868 · Corrected August 23, 2024

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    March 5, 2026 · Complaint · F607 · Corrected March 31, 2026

  2. D

    Protect each resident from the wrongful use of the resident's belongings or money.

    November 21, 2025 · Complaint · F602 · Corrected December 8, 2025

Nursing and Physician Services2D
  1. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    November 21, 2025 · Standard · F726 · Corrected December 8, 2025

  2. C

    Post nurse staffing information every day.

    November 21, 2025 · Standard · F732 · Corrected December 8, 2025

Inspection history

  1. 2025-11-21

    15 health deficiencies · 11 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-08-01

    12 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-04-13

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 3 h 38 min of nursing staff time a day, 34 min of it from a registered nurse.

This home

3 h 38 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 49% of nursing staff and 74% of registered nurses left in the past year, along with 3 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$27,872 in federal fines on record over the past three years.

DatePenaltyAmount
2025-01-09Fine$17,345
2024-11-19Fine$10,527

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.6 pts worse3.31.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days2.4 pts worse4.11.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.8 pts better98.2%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.8 pts better95.5%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better3.3%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms3.1 pts better3.7%6.8%13.5%
Percentage of long-stay residents who lose too much weight0.3 pts better6.8%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.8 pts better5.3%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.8 pts better4.1%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.7 pts better10.9%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.9 pts better7.1%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.2%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts better1.8%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5 pts better11.4%19.9%18.3%
Percentage of long-stay residents with pressure ulcers4.6 pts worse10.0%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.2 pts worse75.3%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.1 pts worse13.8%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better0.5%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.6 pts better95.7%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission7.1 pts better15.1%22.2%23.4%

·

Who owns and runs it

17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Cronquist 2015 Family TrIndirect Ownership Interest · Organization0%36 facilities
Cronquist, RoyceOperational/Managerial Control · Individual0%43 facilities
Cronquist, RoyceAdp Of The SNF · Individual0%43 facilities
Deiter, SaraOperational/Managerial Control · Individual0%2 facilities
Deiter, SaraAdp Of The SNF · Individual0%2 facilities
Ghannam, WaseemOperational/Managerial Control · Individual0%9 facilities
Ghannam, WaseemAdp Of The SNF · Individual0%9 facilities
John J Notermann Business TrIndirect Ownership Interest · Organization0%34 facilities
Kelly, MichelleAdp Of The SNF · Individual0%43 facilities
Melton, DonaldOperational/Managerial Control · Individual0%43 facilities
Melton, DonaldAdp Of The SNF · Individual0%43 facilities
Notermann, BrendaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%43 facilities
Peck, RobertManaging Control - Governing Body · Individual0%8 facilities
Peck, RobertAdp Of The SNF · Individual0%8 facilities
Southern Healthcare Management LLCOperational/Managerial Control · Organization0%43 facilities
Southern Healthcare Management LLCAdp Of The SNF · Organization0%43 facilities
Sovereign Carolina Holdings LLCDirect Ownership Interest · Organization0%10 facilities

·

Fire safety

15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. F

    Install an approved automatic sprinkler system.

    August 1, 2024 · K351 · Corrected November 29, 2024

  2. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    August 1, 2024 · K372 · Corrected November 29, 2024

  3. E

    Install corridor and hallway doors that block smoke.

    August 1, 2024 · K363 · Corrected November 29, 2024

  4. D

    Have an enclosure around a vertical opening shaft.

    August 1, 2024 · K311 · Corrected November 29, 2024

  5. D

    Inspect, test, and maintain automatic sprinkler systems.

    August 1, 2024 · K353 · Corrected November 29, 2024

  6. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    April 13, 2023 · K372 · Corrected June 16, 2023

  7. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 13, 2023 · K321 · Corrected June 16, 2023

Services3F
  1. F

    Have properly installed electrical wiring and gas equipment.

    August 1, 2024 · K511 · Corrected November 29, 2024

  2. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    August 1, 2024 · K521 · Corrected November 29, 2024

  3. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    April 13, 2023 · K521 · Corrected June 16, 2023

Gas, Vacuum, and Electrical Systems2D
  1. D

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    August 1, 2024 · K914 · Corrected November 29, 2024

  2. D

    Have proper medical gas storage and administration areas.

    April 13, 2023 · K923 · Corrected June 16, 2023

Construction1F
  1. F

    Use approved construction type or materials.

    August 1, 2024 · K161 · Corrected November 29, 2024

Egress1F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 1, 2024 · K211 · Corrected November 29, 2024

Miscellaneous1D
  1. D

    Have simulated fire drills held at unexpected times.

    August 1, 2024 · K712 · Corrected November 29, 2024

·

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