Federal inspection record · CMS data as of October 1, 2026
Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road, Charlotte, NC · (704) 598-4480
- Special Focus Facility
- Certified beds
- 120
- Residents per day
- 82
- Ownership
- For-Profit
- Chain
- Yad Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- November 5, 1998
3
What inspectors found
30 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (8)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
J
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
J
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
K
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
J
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Everything else, by area of care
Resident Assessment and Care Planning5E
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights5E
- D
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
- E
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Quality of Life and Care3E
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service3D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary2E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration2D
- D
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- C
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspection history
2026-09-17
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
2026-03-27
10 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2025-11-20
17 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Rights (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 32 min of nursing staff time a day, 29 min of it from a registered nurse.
This home
3 h 32 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 59% of nursing staff and 56% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$338,513 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-03-27 | Fine | $23,397 |
| 2025-11-20 | Fine | $12,935 |
| 2025-05-23 | Fine | $93,236 |
| 2024-11-27 | Fine | $113,051 |
| 2024-06-21 | Fine | $78,793 |
| 2024-06-21 | Payment Denial · 2 day denial | $0 |
| 2024-04-29 | Fine | $6,899 |
| 2024-04-29 | Fine | $10,202 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine18.5 pts worse | 73.9% | 92.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.4 pts worse | 94.3% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts better | 1.1% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.2 pts better | 6.6% | 6.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.1 pts worse | 10.2% | 7.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication7.6 pts better | 13.5% | 21.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.5 pts worse | 14.4% | 13.9% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.2 pts worse | 19.8% | 16.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.7 pts better | 13.3% | 15.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts worse | 1.2% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.1 pts better | 0.0% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.1 pts worse | 29.0% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.6 pts better | 3.8% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine45.6 pts worse | 35.9% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit8.5 pts worse | 21.2% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts worse | 2.7% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine20 pts worse | 61.1% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts worse | 26.8% | 22.2% | 23.4% |
·
Who owns and runs it
10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Saturn Holdings I LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| 1930 West Sugar Creek Road LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Alter, Tzvi | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 23 facilities |
| Alter, Tzvi | Corporate Officer · Individual | 0% | 23 facilities |
| Booker, Timberly | Adp Of The SNF · Individual | 0% | 1 facilities |
| Childs, Mark | Adp Of The SNF · Individual | 0% | 1 facilities |
| Nelson, John | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Nelson, John | Adp Of The SNF · Individual | 0% | 5 facilities |
| Trowell, Kit | Operational/Managerial Control · Individual | 0% | 1 facilities |
| West Nc Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 5 facilities |
·
Fire safety
9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3D
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Services2D
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems2D
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have generator or other power source capable of supplying service within 10 seconds.
Egress1D
- D
Have properly located and lighted "Exit" signs.
Miscellaneous1D
- D
Have simulated fire drills held at unexpected times.
·
Other homes nearby
-
Crown Haven Health and Rehabilitation
Charlotte, NC · Avardis Health
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 2 h 56 min
- Fines
- $71,235
-
University Place Nursing and Rehabilitation Center
Charlotte, NC · Principle Long Term Care
★★★★★- Worst citation, 3 yrs
- H
- Nursing / resident / day
- 3 h 37 min
- Fines
- $276,401
-
Pine Crest Health & Rehabilitation
Charlotte, NC
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 7 min
- Fines
- $144,199