Robertsdale, AL

Robertsdale Rehabilitation & Healthcare Ctr

2-star overall rating with 2-star inspections with 7 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

18700 U S Highway 90, Robertsdale, AL

(251) 947-1911

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

152

Certified beds

Average residents

119

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Ball Healthcare Services

Operator or chain grouping

Approved since

2001-03-16

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.77

Registered nurse staffing · state 0.64 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.75

Nurse aide staffing · state 2.50 · national 2.35

Total nurse hours

4.45

All reported nurse hours · state 3.91 · national 3.89

Licensed hours

1.69

RN + LPN hours · state 1.42 · national 1.54

Weekend hours

3.76

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.52

Weekend registered nurse coverage · state 0.36 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

0.69

CMS adjusted RN staffing hours

Adjusted total hours

4.00

CMS adjusted total nurse staffing hours

Case-mix index

1.52

Higher values indicate more complex resident acuity

RN turnover

30%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

41%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,237

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.41

Composite VBP score used to determine payment impact.

Payment multiplier

0.9846

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.85

Baseline 21.39% · Performance 20.11% · Measure score 2.85 · Achievement 2.85 · Improvement 2.43

Healthcare-associated infections

1.02

Baseline 7.12% · Performance 7.53% · Measure score 1.02 · Achievement 1.02 · Improvement 0

Total nurse turnover

5.83

Baseline 37.61% · Performance 39.85% · Measure score 5.83 · Achievement 5.83 · Improvement 0

Adjusted total nurse staffing

1.26

Baseline 3.55 hours · Performance 3.44 hours · Measure score 1.26 · Achievement 1.26 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.19%
10.72%
2.5 pts better
No Different than the National Rate · Eligible stays 262 · Observed rate 5.34% · Lower 95% interval 5.86%
Discharge to community 61.03%
50.57%
10.5 pts better
Better than the National Rate · Eligible stays 219 · Observed rate 59.36% · Lower 95% interval 55.95%
Medicare spending per beneficiary 0.99
1.02
About the same
Drug regimen review with follow-up 97.26%
95.27%
2 pts better
Numerator 213 · Denominator 219
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 219
Discharge self-care score 68.99%
53.69%
15.3 pts better
Numerator 109 · Denominator 158
Discharge mobility score 48.1%
50.94%
2.8 pts worse
Numerator 76 · Denominator 158
Pressure ulcers or injuries, new or worsened 6.85%
2.29%
4.6 pts worse
Numerator 15 · Denominator 219 · Adjusted rate 5.41%
Healthcare-associated infections requiring hospitalization 7.53%
7.12%
0.4 pts worse
No Different than the National Rate · Eligible stays 169 · Observed rate 6.51% · Lower 95% interval 5.46%
Staff COVID-19 vaccination coverage 0.48%
8.2%
7.7 pts worse
Numerator 1 · Denominator 210
Staff flu vaccination coverage 10.55%
42%
31.4 pts worse
Numerator 23 · Denominator 218
Discharge function score 53.8%
56.45%
2.7 pts worse
Numerator 85 · Denominator 158
Transfer of health information to provider 98.08%
95.95%
2.1 pts better
Numerator 51 · Denominator 52
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 119 · Denominator 119
Resident COVID-19 vaccinations up to date 15.32%
25.2%
9.9 pts worse
Numerator 17 · Denominator 111

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.0
0.2 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.4 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.7
1.8
0.1 pts better
1.8
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.7 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
91.3%
8.4 pts better
93.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.9% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.8%
5.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.4%
3.4%
About the same
3.3%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 5.0% · Q3 1.1% · Q4 2.1% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.2%
1.3%
0.1 pts better
11.4%
10.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.0% · Q3 0.0% · Q4 2.4% · 4Q avg 1.2%
Percentage of long-stay residents who lose too much weight 0.0%
5.3%
5.3 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.8%
24.9%
1.1 pts better
19.6%
4.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.8% · Q2 22.0% · Q3 24.4% · Q4 28.0% · 4Q avg 23.8%
Percentage of long-stay residents who received an antipsychotic medication 27.3%
22.8%
4.5 pts worse
16.7%
10.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 32.8% · Q3 27.1% · Q4 21.5% · 4Q avg 27.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.6%
0.6 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.6%
14.8%
0.8 pts worse
16.3%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.6% · Q2 33.0% · Q3 9.7% · Q4 6.7% · 4Q avg 15.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.0%
13.4%
5.4 pts better
14.9%
6.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.9% · Q2 8.3% · Q3 6.1% · Q4 9.7% · 4Q avg 8.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.8%
1.3%
0.5 pts better
1.0%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 1.5% · Q3 0.0% · Q4 0.7% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.7%
2.6%
0.1 pts worse
1.7%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 3.1% · Q3 2.2% · Q4 0.0% · 4Q avg 2.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 3.8%
13.5%
9.7 pts better
19.8%
16 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 6.8% · Q3 3.4% · Q4 2.3% · 4Q avg 3.8%
Percentage of long-stay residents with pressure ulcers 7.8%
5.7%
2.1 pts worse
5.1%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 7.0% · Q3 9.5% · Q4 6.2% · 4Q avg 7.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
84.3%
14.7 pts better
81.7%
17.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 97.9% · Q3 100.0% · Q4 99.0% · 4Q avg 99.0%
Percentage of short-stay residents who had an outpatient emergency department visit 10.8%
11.5%
0.7 pts better
12.0%
1.2 pts better
Short Stay · 20240701-20250630 · Adjusted 10.8% · Observed 10.9% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.4%
2.1%
0.7 pts better
1.6%
0.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.8% · Q3 0.9% · Q4 1.5% · 4Q avg 1.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.9%
80.3%
17.6 pts better
79.7%
18.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.6%
24.5%
1.1 pts worse
23.9%
1.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.6% · Observed 23.4% · Expected 21.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-08 · Fire 2024-08-08

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 2 Health 2019-06-06 · Fire 2019-06-06

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2018-08-23 · Fire 2018-08-23

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-18

E · Potential for more than minimal harm 2024-08-08

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-08

K226 · Egress Deficiencies

Fire Safety

Have horizontal exits used in accordance with safety requirements.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-08

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-09-18

D · Potential for more than minimal harm 2024-08-08

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-09-18

D · Potential for more than minimal harm 2019-06-06

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2019-07-17

D · Potential for more than minimal harm 2019-06-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-06-19

D · Potential for more than minimal harm 2019-06-06

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2019-06-12

D · Potential for more than minimal harm 2019-06-06

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2019-06-25

D · Potential for more than minimal harm 2018-08-23

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2018-08-16

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-08-08

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-09-12

E · Potential for more than minimal harm 2024-08-08

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-09-12

E · Potential for more than minimal harm 2024-08-08

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-09-12

D · Potential for more than minimal harm 2024-08-08

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-09-12

D · Potential for more than minimal harm 2024-08-08

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-12

D · Potential for more than minimal harm 2024-08-08

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-09-12

D · Potential for more than minimal harm 2024-08-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-12

D · Potential for more than minimal harm 2019-06-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2019-07-11

D · Potential for more than minimal harm 2019-06-06

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-07-11

G · Actual harm 2018-08-23

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2018-09-27

G · Actual harm 2018-08-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2018-09-27

G · Actual harm 2018-08-23

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2018-09-27

G · Actual harm 2018-08-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2018-09-27

F · Potential for more than minimal harm 2018-08-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-09-27

Penalties and ownership

What sits behind the stars

Ownership

Ball, Clarence

5% Or Greater Direct Ownership Interest · Individual

100% 9 facilities 1998-10-22
Ball Healthcare Service, Inc

Operational/Managerial Control · Organization

0% 5 facilities 1998-12-22
Ball, Clarence

Corporate Officer · Individual

0% 9 facilities 1998-12-22
Hall, Matthew

Corporate Officer · Individual

0% 21 facilities 2014-10-01
Skelton, Frederick

W-2 Managing Employee · Individual

0% 1 facilities 2022-12-20

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