Palmetto, FL

Riviera Palms Rehabilitation Center

2-star overall rating with 1-star inspections with abuse icon flag with $278,615 in total fines with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

926 Haben Blvd, Palmetto, FL

(941) 722-0553

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

107

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Sovereign Healthcare Holdings

Operator or chain grouping

Approved since

1988-03-07

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

43 facilities

Chain averages 4 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.64

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.83

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.09

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.56

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.47

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.22

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.58

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.73

CMS adjusted RN staffing hours

Adjusted total hours

4.06

CMS adjusted total nurse staffing hours

Case-mix index

1.20

Higher values indicate more complex resident acuity

RN turnover

42%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

676

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

65.51

Composite VBP score used to determine payment impact.

Payment multiplier

1.0197

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

9.29

Baseline 20.77% · Performance 17.13% · Measure score 9.29 · Achievement 9.29 · Improvement 9

Healthcare-associated infections

7.84

Baseline 6.75% · Performance 5.49% · Measure score 7.84 · Achievement 7.84 · Improvement 6.68

Total nurse turnover

5.92

Baseline 69.05% · Performance 40.66% · Measure score 5.92 · Achievement 5.63 · Improvement 5.92

Adjusted total nurse staffing

3.15

Baseline 3.71 hours · Performance 3.97 hours · Measure score 3.15 · Achievement 3.15 · Improvement 0.79

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.74%
10.72%
About the same
No Different than the National Rate · Eligible stays 193 · Observed rate 10.36% · Lower 95% interval 7.87%
Discharge to community 56.21%
50.57%
5.6 pts better
No Different than the National Rate · Eligible stays 186 · Observed rate 48.92% · Lower 95% interval 47.69%
Medicare spending per beneficiary 0.93
1.02
0.1 pts better
Drug regimen review with follow-up 98.31%
95.27%
3 pts better
Numerator 175 · Denominator 178
Falls with major injury 0.56%
0.77%
0.2 pts better
Numerator 1 · Denominator 178
Discharge self-care score 66.99%
53.69%
13.3 pts better
Numerator 69 · Denominator 103
Discharge mobility score 57.28%
50.94%
6.3 pts better
Numerator 59 · Denominator 103
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 178 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.49%
7.12%
1.6 pts better
No Different than the National Rate · Eligible stays 112 · Observed rate 2.68% · Lower 95% interval 3.48%
Staff COVID-19 vaccination coverage 1.53%
8.2%
6.7 pts worse
Numerator 2 · Denominator 131
Staff flu vaccination coverage 44.31%
42%
2.3 pts better
Numerator 74 · Denominator 167
Discharge function score 69.9%
56.45%
13.5 pts better
Numerator 72 · Denominator 103
Transfer of health information to provider 95.19%
95.95%
0.8 pts worse
Numerator 99 · Denominator 104
Transfer of health information to patient 80%
96.28%
16.3 pts worse
Numerator 16 · Denominator 20
Resident COVID-19 vaccinations up to date 10.09%
25.2%
15.1 pts worse
Numerator 11 · Denominator 109

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
2.1
0.8 pts better
1.9
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.5 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.3
1.2
0.9 pts better
1.8
1.5 pts better
Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.3 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
97.8%
1.6 pts better
93.4%
6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 98.8% · Q3 100.0% · Q4 98.8% · 4Q avg 99.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
2.6%
0.8 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 2.5% · Q3 1.3% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.8%
3.7%
3.1 pts worse
11.4%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 9.5% · Q3 6.6% · Q4 6.0% · 4Q avg 6.8%
Percentage of long-stay residents who lose too much weight 1.1%
5.9%
4.8 pts better
5.4%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.4% · Q3 0.0% · Q4 1.4% · 4Q avg 1.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.9%
15.7%
8.8 pts better
19.6%
12.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.5% · Q2 6.8% · Q3 5.7% · Q4 4.2% · 4Q avg 6.9%
Percentage of long-stay residents who received an antipsychotic medication 6.8%
9.8%
3 pts better
16.7%
9.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 8.6% · Q3 6.2% · Q4 7.0% · 4Q avg 6.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 9.8%
11.7%
1.9 pts better
16.3%
6.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.5% · Q2 15.6% · Q3 7.0% · Q4 7.1% · 4Q avg 9.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 6.6%
9.8%
3.2 pts better
14.9%
8.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 11.8% · Q3 4.0% · Q4 4.4% · 4Q avg 6.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
0.4%
0.1 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.1% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 9.9%
12.5%
2.6 pts better
19.8%
9.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 16.0% · Q3 12.0% · Q4 6.5% · 4Q avg 9.9%
Percentage of long-stay residents with pressure ulcers 1.8%
5.1%
3.3 pts better
5.1%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.7% · Q3 1.8% · Q4 3.6% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
94.3%
4.5 pts better
81.7%
17.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.1% · Q2 98.5% · Q3 98.6% · Q4 100.0% · 4Q avg 98.8%
Percentage of short-stay residents who had an outpatient emergency department visit 2.7%
9.3%
6.6 pts better
12.0%
9.3 pts better
Short Stay · 20240701-20250630 · Adjusted 2.7% · Observed 2.7% · Expected 11.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.2%
1.5%
1.3 pts better
1.6%
1.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
94.7%
5.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.2%
26.2%
8 pts better
23.9%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 18.2% · Observed 17.7% · Expected 23.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-05 · Fire 2025-06-05

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2023-01-26 · Fire 2023-01-26

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2021-05-14 · Fire 2021-05-14

5 health deficiencies

Top issue: Resident Rights (2 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-06-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-05

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-03

D · Potential for more than minimal harm 2021-05-14

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2021-06-13

Inspection history

Recent health citations

J · Immediate jeopardy 2025-06-05

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-04

J · Immediate jeopardy 2025-06-05

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-07-04

D · Potential for more than minimal harm 2025-06-05

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-04

D · Potential for more than minimal harm 2025-06-05

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-07-04

D · Potential for more than minimal harm 2025-06-05

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-04

D · Potential for more than minimal harm 2025-06-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-04

D · Potential for more than minimal harm 2025-06-05

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-07-04

D · Potential for more than minimal harm 2025-06-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-04

E · Potential for more than minimal harm 2023-01-26

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-02-26

E · Potential for more than minimal harm 2023-01-26

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-02-26

D · Potential for more than minimal harm 2023-01-26

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-02-26

D · Potential for more than minimal harm 2023-01-26

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-26

D · Potential for more than minimal harm 2023-01-26

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-02-26

D · Potential for more than minimal harm 2023-01-26

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-02-26

D · Potential for more than minimal harm 2021-05-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-06-13

D · Potential for more than minimal harm 2021-05-14

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2021-06-13

Penalties and ownership

What sits behind the stars

$278,615 2025-06-05

Fine

Fine · fine $278,615

Fine

Ownership

Cronquist, Royce

Operational/Managerial Control · Individual

0% 43 facilities 2018-02-01
Fl Bonifay Holdings, LLC

5% Or Greater Security Interest · Organization

0% 2 facilities 2009-05-19
Haywood, Sandra

Operational/Managerial Control · Individual

0% 1 facilities 2023-02-23
Health Services Properties LLC

5% Or Greater Security Interest · Organization

0% 26 facilities 2009-05-19
Mangine, John

Operational/Managerial Control · Individual

0% 35 facilities 2012-06-25
Melton, Donald

Operational/Managerial Control · Individual

0% 43 facilities 2009-02-15
Notermann, William

Operational/Managerial Control · Individual

0% 32 facilities 2025-01-01
Southern Healthcare Management LLC

Operational/Managerial Control · Organization

0% 43 facilities 2009-05-19
Walsh, Joseph

Operational/Managerial Control · Individual

0% 2 facilities 2017-10-01

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