Federal inspection record · CMS data as of October 1, 2026

Riviera Palms Rehabilitation Center

926 Haben Blvd, Palmetto, FL · (941) 722-0553

  • Cited for abuse (CMS abuse icon)

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
101
Ownership
For-Profit
Chain
Sovereign Healthcare Holdings
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 7, 1988

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Florida homes

Riviera Palms Rehabilitation Center carries 119.75 inspection points. That is fewer than 11% of Florida's 691 rated homes.

5★4★3★2★1★+21 homes above 238.505102550100200inspection points → fewer is better on the leftThis home · 119.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–8 pts
  • 4★ 8–25 pts
  • 3★ 25–46 pts
  • 2★ 46–85 pts
  • 1★ over 85 pts

Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

19 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 15 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 5, 2025 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected July 4, 2025

  2. J

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    June 5, 2025 · Standard inspection · Nursing and Physician Services · F726 · Corrected July 4, 2025

Everything else, by area of care

Resident Rights4D
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 5, 2025 · Standard · F584 · Corrected July 4, 2025

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    January 26, 2023 · Standard · F558 · Corrected February 26, 2023

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 14, 2021 · Standard · F550 · Corrected June 13, 2021

  4. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 14, 2021 · Standard · F623 · Corrected June 13, 2021

Resident Assessment and Care Planning4E
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 5, 2025 · Standard · F656 · Corrected July 4, 2025

  2. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 26, 2023 · Standard · F657 · Corrected February 26, 2023

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 26, 2023 · Standard · F656 · Corrected February 26, 2023

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 26, 2023 · Standard · F842 · Corrected February 26, 2023

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    June 5, 2025 · Standard · F605 · Corrected July 4, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    June 5, 2025 · Standard · F609 · Corrected July 4, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 14, 2021 · Standard · F609 · Corrected June 13, 2021

Quality of Life and Care3E
  1. D

    Provide activities to meet all resident's needs.

    June 5, 2025 · Standard · F679 · Corrected July 4, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 5, 2025 · Standard · F689 · Corrected July 4, 2025

  3. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    January 26, 2023 · Standard · F698 · Corrected February 26, 2023

Pharmacy Service2D
  1. D

    Ensure medication error rates are not 5 percent or greater.

    January 26, 2023 · Standard · F759 · Corrected February 26, 2023

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 14, 2021 · Standard · F761 · Corrected June 13, 2021

Nutrition and Dietary1D
  1. D

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    May 14, 2021 · Standard · F805 · Corrected June 13, 2021

Inspection history

  1. 2025-06-05

    8 health deficiencies · 2 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  2. 2023-01-26

    6 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  3. 2021-05-14

    5 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 32 min of nursing staff time a day, 39 min of it from a registered nurse.

This home

3 h 32 min

Florida average

3 h 51 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 37% of nursing staff and 48% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$181,100 in federal fines on record over the past three years.

DatePenaltyAmount
2025-06-05Fine$181,100

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.2 pts better0.82.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better0.51.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.7 pts better99.1%98.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better100.0%99.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better2.4%2.5%3.2%
Percentage of long-stay residents who have depressive symptoms2.1 pts worse7.5%5.4%13.5%
Percentage of long-stay residents who lose too much weight4.4 pts better1.1%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication12.1 pts better1.8%13.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.3 pts better6.4%8.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.1 pts better4.3%8.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.2 pts better3.1%8.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.6 pts better0.0%0.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.2 pts better3.3%9.5%18.3%
Percentage of long-stay residents with pressure ulcers1.7 pts better2.7%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.1 pts better99.7%95.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.4 pts better3.5%8.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better0.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.7 pts better100.0%96.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission13.7 pts better12.1%25.8%23.4%

·

Who owns and runs it

32 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Chery, DawnManaging Control - Governing Body · Individual0%39 facilities
Chery, DawnAdp Of The SNF · Individual0%39 facilities
Cronquist 2015 Family TrIndirect Ownership Interest · Organization0%36 facilities
Cronquist, RoyceOperational/Managerial Control · Individual0%43 facilities
Cronquist, RoyceAdp Of The SNF · Individual0%43 facilities
Fl Bonifay Holdings, LLC5% Or Greater Security Interest · Organization0%2 facilities
Fl Bonifay Holdings, LLCAdp Of The SNF · Organization0%2 facilities
Forvis Mazars LlpAdp Of The SNF · Organization0%295 facilities
Haywood, SandraOperational/Managerial Control · Individual0%1 facilities
Haywood, SandraAdp Of The SNF · Individual0%1 facilities
Health Services Properties LLC5% Or Greater Security Interest · Organization0%27 facilities
Health Services Properties LLCAdp Of The SNF · Organization0%27 facilities
John J Notermann Business TrIndirect Ownership Interest · Organization0%34 facilities
Kaar, SusanManaging Control - Governing Body · Individual0%38 facilities
Kaar, SusanAdp Of The SNF · Individual0%38 facilities
Kelly, MichelleAdp Of The SNF · Individual0%43 facilities
Landy, FrederickManaging Control - Governing Body · Individual0%6 facilities
Landy, FrederickAdp Of The SNF · Individual0%6 facilities
Mangine, JohnIndirect Ownership Interest · Individual0%39 facilities
Mangine, JohnOperational/Managerial Control · Individual0%39 facilities
Mangine, JohnAdp Of The SNF · Individual0%39 facilities
Melton, DonaldOperational/Managerial Control · Individual0%43 facilities
Melton, DonaldAdp Of The SNF · Individual0%43 facilities
Notermann, BrendaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%43 facilities
Notermann, WilliamOperational/Managerial Control · Individual0%37 facilities
Notermann, WilliamAdp Of The SNF · Individual0%37 facilities
Southern Healthcare Management LLCOperational/Managerial Control · Organization0%43 facilities
Southern Healthcare Management LLCAdp Of The SNF · Organization0%43 facilities
Sovereign Healthcare Disbursements LLCAdp Of The SNF · Organization0%33 facilities
Sovereign Healthcare Holdings LLCDirect Ownership Interest · Organization0%27 facilities
Walsh, JosephOperational/Managerial Control · Individual0%2 facilities
Walsh, JosephAdp Of The SNF · Individual0%2 facilities

·

Fire safety

6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2D
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    June 5, 2025 · K353 · Corrected July 3, 2025

  2. D

    Install corridor and hallway doors that block smoke.

    May 14, 2021 · K363 · Corrected June 13, 2021

Egress2D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 14, 2021 · K211 · Corrected June 13, 2021

  2. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    May 14, 2021 · K223 · Corrected June 13, 2021

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    June 5, 2025 · K918 · Corrected July 3, 2025

Miscellaneous1D
  1. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    May 14, 2021 · K741 · Corrected June 13, 2021

·

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