Exeter, NH

Riverwoods At Exeter

5-star overall rating with 5-star inspections with 2 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

6 White Oak Drive, Exeter, NH

(603) 772-4700

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

8

Certified beds

Average residents

16

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-03-17

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.20

Registered nurse staffing

LPN hours / resident day

1.29

Licensed practical nurse staffing

Aide hours / resident day

4.93

Nurse aide staffing

Weekend hours

6.38

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.3%
96.4%
2.1 pts worse
93.4%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
4.5%
4.5 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
9.7%
9.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 2.4%
5.5%
3.1 pts better
5.4%
3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 29.3%
18.9%
10.4 pts worse
19.6%
9.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 25.0%
18.7%
6.3 pts worse
16.7%
8.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 9.9%
19.2%
9.3 pts better
16.3%
6.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 12.8%
21.9%
9.1 pts better
14.9%
2.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.3%
1.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.9%
2.4%
0.5 pts better
1.7%
0.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.6%
26.7%
4.1 pts better
19.8%
2.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 8.1%
4.4%
3.7 pts worse
5.1%
3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.8%
85.6%
11.2 pts better
81.7%
15.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 43.3%
14.1%
29.2 pts worse
12.0%
31.3 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.7%
1.7 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.4%
83.0%
11.4 pts better
79.7%
14.7 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.0%
22.1%
4.9 pts worse
23.9%
3.1 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-06 · Fire 2025-03-06

2 health deficiencies

Top issue: Administration (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-03-28 · Fire 2024-03-28

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

6 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 3 Health 2023-02-24 · Fire 2023-02-24

7 health deficiencies

Top issue: Infection Control (3 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-03-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-01

E · Potential for more than minimal harm 2025-03-06

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-05-01

D · Potential for more than minimal harm 2025-03-06

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-05-01

C · Minimal harm 2025-03-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-01

F · Potential for more than minimal harm 2024-03-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-21

F · Potential for more than minimal harm 2024-03-28

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-21

E · Potential for more than minimal harm 2024-03-28

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-03-28

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-21

D · Potential for more than minimal harm 2024-03-28

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-05-21

C · Minimal harm 2024-03-28

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-05-21

D · Potential for more than minimal harm 2023-02-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-03-21

C · Minimal harm 2023-02-24

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-03-21

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-03-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-24

C · Minimal harm 2025-03-06

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-03-25

D · Potential for more than minimal harm 2024-03-28

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-16

E · Potential for more than minimal harm 2023-02-24

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-03-16

E · Potential for more than minimal harm 2023-02-24

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2023-03-04

D · Potential for more than minimal harm 2023-02-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-27

D · Potential for more than minimal harm 2023-02-24

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-04-02

D · Potential for more than minimal harm 2023-02-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-30

D · Potential for more than minimal harm 2023-02-24

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2023-04-06

B · Minimal harm 2023-02-24

F885 · Infection Control Deficiencies

Health

Report COVID19 data to residents and families.

Corrected 2023-04-06

Penalties and ownership

What sits behind the stars

Ownership

Brownell, David

Corporate Officer · Individual

0% 1 facilities 2020-06-01
Chartrand, Daniel

Corporate Officer · Individual

0% 4 facilities 2020-06-01
Desjardins, Susan

Corporate Officer · Individual

0% 1 facilities 2020-06-01
Goyette, Kevin

Corporate Officer · Individual

0% 1 facilities 2007-01-01
Goyette, Kevin

W-2 Managing Employee · Individual

0% 1 facilities 2022-05-31
Hickory, J Michael

Corporate Officer · Individual

0% 1 facilities 2020-06-01
Maccraken Donnelly, Sarah

Corporate Officer · Individual

0% 1 facilities 2020-06-01
Prue, Patricia

Corporate Officer · Individual

0% 1 facilities 2022-05-01
Riddell, Deborah

Corporate Director · Individual

0% 1 facilities 2017-06-01
Stafford, William

Corporate Officer · Individual

0% 1 facilities 2020-06-01
Towers, Cathy

Corporate Officer · Individual

0% 1 facilities 2016-06-01
Ulfelder, Howard

Corporate Officer · Individual

0% 1 facilities 2016-06-01
Vogel, Justine

W-2 Managing Employee · Individual

0% 1 facilities 2007-06-01

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