Exeter, NH

Exeter Center

3-star overall rating with 3-star inspections with $28,912 in total fines with 3 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

8 Hampton Road, Exeter, NH

(603) 778-0531

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

81

Certified beds

Average residents

64

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Genesis Healthcare

Operator or chain grouping

Approved since

1996-06-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

193 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.87

Registered nurse staffing · state 0.74 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 0.76 · national 0.87

Aide hours / resident day

1.84

Nurse aide staffing · state 2.39 · national 2.35

Total nurse hours

3.67

All reported nurse hours · state 3.88 · national 3.89

Licensed hours

1.82

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.21

Weekend nurse staffing · state 3.44 · national 3.43

Weekend RN hours

0.72

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.81

CMS adjusted RN staffing hours

Adjusted total hours

3.41

CMS adjusted total nurse staffing hours

Case-mix index

1.47

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

43%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,947

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

52.80

Composite VBP score used to determine payment impact.

Payment multiplier

1.0074

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

7.45

Baseline 18.03% · Performance 17.98% · Measure score 7.45 · Achievement 7.45 · Improvement 0.01

Healthcare-associated infections

4.17

Baseline 5.67% · Performance 6.59% · Measure score 4.17 · Achievement 4.17 · Improvement 0

Total nurse turnover

8.01

Baseline 61.97% · Performance 30.95% · Measure score 8.01 · Achievement 8.01 · Improvement 7.86

Adjusted total nurse staffing

1.48

Baseline 3.27 hours · Performance 3.5 hours · Measure score 1.48 · Achievement 1.48 · Improvement 0.42

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.24%
10.72%
1.5 pts worse
No Different than the National Rate · Eligible stays 125 · Observed rate 14.4% · Lower 95% interval 8.5%
Discharge to community 57.57%
50.57%
7 pts better
No Different than the National Rate · Eligible stays 103 · Observed rate 53.4% · Lower 95% interval 49.72%
Medicare spending per beneficiary 1.04
1.02
About the same
Drug regimen review with follow-up 98.26%
95.27%
3 pts better
Numerator 113 · Denominator 115
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 115
Discharge self-care score 45.88%
53.69%
7.8 pts worse
Numerator 39 · Denominator 85
Discharge mobility score 43.53%
50.94%
7.4 pts worse
Numerator 37 · Denominator 85
Pressure ulcers or injuries, new or worsened 3.48%
2.29%
1.2 pts worse
Numerator 4 · Denominator 115 · Adjusted rate 4.14%
Healthcare-associated infections requiring hospitalization 6.59%
7.12%
0.5 pts better
No Different than the National Rate · Eligible stays 75 · Observed rate 5.33% · Lower 95% interval 3.41%
Staff COVID-19 vaccination coverage 8.45%
8.2%
0.2 pts better
Numerator 6 · Denominator 71
Staff flu vaccination coverage 53.44%
42%
11.4 pts better
Numerator 70 · Denominator 131
Discharge function score 50.59%
56.45%
5.9 pts worse
Numerator 43 · Denominator 85
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 73 · Denominator 73
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 18.06%
25.2%
7.1 pts worse
Numerator 13 · Denominator 72

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.6
0.3 pts worse
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.9 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
1.9
About the same
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.7 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
96.4%
3.6 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.3%
98.0%
3.7 pts worse
95.5%
1.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.3%
Percentage of long-stay residents experiencing one or more falls with major injury 4.5%
4.5%
About the same
3.3%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 2.1% · Q3 4.7% · Q4 4.5% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 14.5%
9.7%
4.8 pts worse
11.4%
3.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 18.6% · Q3 19.5% · Q4 18.6% · 4Q avg 14.5%
Percentage of long-stay residents who lose too much weight 7.5%
5.5%
2 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 9.4% · Q3 9.4% · Q4 8.3% · 4Q avg 7.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.0%
18.9%
2.9 pts better
19.6%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 13.5% · Q3 17.1% · Q4 13.9% · 4Q avg 16.0%
Percentage of long-stay residents who received an antipsychotic medication 9.8%
18.7%
8.9 pts better
16.7%
6.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 9.7% · Q3 13.3% · Q4 12.5% · 4Q avg 9.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 33.2%
19.2%
14 pts worse
16.3%
16.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 33.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 40.0%
21.9%
18.1 pts worse
14.9%
25.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.4% · Q2 23.5% · Q3 46.9% · Q4 56.2% · 4Q avg 40.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.3%
1.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
2.4%
1.2 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.4% · Q3 0.0% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 38.3%
26.7%
11.6 pts worse
19.8%
18.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 44.3% · Q2 42.0% · Q3 34.0% · Q4 32.8% · 4Q avg 38.3%
Percentage of long-stay residents with pressure ulcers 4.7%
4.4%
0.3 pts worse
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 4.3% · Q3 5.7% · Q4 3.7% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.3%
85.6%
7.7 pts better
81.7%
11.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.5% · Q2 92.4% · Q3 93.5% · Q4 95.8% · 4Q avg 93.3%
Percentage of short-stay residents who had an outpatient emergency department visit 12.1%
14.1%
2 pts better
12.0%
0.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.1% · Observed 12.5% · Expected 11.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.7%
0.1 pts worse
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.0% · Q3 2.5% · Q4 3.6% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.6%
83.0%
12.6 pts better
79.7%
15.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.8%
22.1%
2.3 pts better
23.9%
4.1 pts better
Short Stay · 20240701-20250630 · Adjusted 19.8% · Observed 21.2% · Expected 25.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-23 · Fire 2025-04-23

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

6 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-04-25 · Fire 2024-04-25

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-03-24 · Fire 2023-03-24

4 health deficiencies

Top issue: Environmental (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-23

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-04-23

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-04-23

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-04-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-04-23

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-02

C · Minimal harm 2025-04-23

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-06-02

C · Minimal harm 2024-04-25

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-06-03

D · Potential for more than minimal harm 2023-03-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-05

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-04-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-07

D · Potential for more than minimal harm 2025-04-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-06

B · Minimal harm 2025-04-23

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-05-01

G · Actual harm 2024-05-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-01

E · Potential for more than minimal harm 2024-05-30

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-07-01

D · Potential for more than minimal harm 2024-04-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-14

B · Minimal harm 2024-04-25

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-05-14

B · Minimal harm 2024-04-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-14

D · Potential for more than minimal harm 2023-03-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-27

D · Potential for more than minimal harm 2023-03-24

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-24

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-04-28

Penalties and ownership

What sits behind the stars

$28,912 2024-04-25

Fine

Fine · fine $28,912

Fine

Ownership

Sunbridge Healthcare LLC

5% Or Greater Direct Ownership Interest · Organization

100% 24 facilities 2007-04-20
Anghel, Rodica

Operational/Managerial Control · Individual

0% 1 facilities 2022-05-04
Berg, Michael

Corporate Officer · Individual

0% 175 facilities 2012-12-01
Bridgeford, Laura

Corporate Officer · Individual

0% 150 facilities 2024-06-01
Fc-Gen Operations Investment LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 171 facilities 2012-12-01
Fishman, Steven

5% Or Greater Indirect Ownership Interest · Individual

0% 161 facilities 2012-12-01
Fishman, Steven

Corporate Director · Individual

0% 161 facilities 2012-12-01
Gen Operations I LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 183 facilities 2012-12-01
Gen Operations Ii LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 183 facilities 2012-12-01
Genesis Healthcare Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 180 facilities 2015-02-02
Genesis Healthcare LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 181 facilities 2012-12-01
Genesis Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 169 facilities 2012-12-01
Hccf Management Group Xi LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 184 facilities 2012-12-01
Mendelson, Avi

Corporate Officer · Individual

0% 149 facilities 2024-06-01
Sun Healthcare Group, Inc.

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2007-04-20
Sundance Rehabilitation Holdco Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 163 facilities 2007-04-20
Welltower Op LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 197 facilities 2024-03-01
Whitman, Arnold

5% Or Greater Indirect Ownership Interest · Individual

0% 170 facilities 2012-12-01
Whitman, Arnold

Corporate Director · Individual

0% 170 facilities 2012-12-01
Zac Properties Xi LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 175 facilities 2012-12-01

Nearby options

Other facilities in reach

#1

Riverwoods At Exeter

Exeter, NH

5-star overall rating with 5-star inspections with 2 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$0
#2

Oceanside Skilled Nursing And Rehabilitation

Hampton, NH

2-star overall rating with 2-star inspections with $14,521 in total fines with 3 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$14,521
#3

Webster At Rye

Rye, NH

4-star overall rating with 4-star inspections with 2 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0

Jump out

Supporting pages