Federal inspection record · CMS data as of October 1, 2026
Riverside Lifelong Health & Rehabilitation Sanders
7385 Walker Ave, Gloucester, VA · (804) 693-2000
- Certified beds
- 55
- Residents per day
- 46
- Ownership
- Non-Profit
- Chain
- Riverside Health System
- Medicare / Medicaid
- Medicare
- Certified since
- January 27, 2005
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Virginia homes
Riverside Lifelong Health & Rehabilitation Sanders carries 21 inspection points. That is fewer than 85% of Virginia's 287 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–16 pts
- 4★ 16–45 pts
- 3★ 45–76.5 pts
- 2★ 76.5–168.75 pts
- 1★ over 168.75 pts
Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
23 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Quality of Life and Care6E
- D
Provide activities to meet all resident's needs.
- E
Ensure the activities program is directed by a qualified professional.
- D
Provide activities to meet all resident's needs.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide enough food/fluids to maintain a resident's health.
Resident Rights6D
- D
The resident has the right to receive notices in a format and a language he or she understands.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning5E
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control2D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration1E
- E
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
2023-07-20
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
2022-03-03
3 health deficiencies · 2 fire-safety deficiencies
Top issue: Resident Rights (2 deficiencies)
2019-07-11
17 health deficiencies · 10 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 44 min of nursing staff time a day, 59 min of it from a registered nurse.
This home
4 h 44 min
Virginia average
3 h 53 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 34% of nursing staff and 33% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 1.2 | 1.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better | 0.7 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.8 pts better | 100.0% | 91.2% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.7 pts better | 100.0% | 93.3% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts better | 2.6% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms20.5 pts better | 0.0% | 20.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.9 pts worse | 8.2% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication17.2 pts better | 3.5% | 20.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication6.6 pts worse | 20.8% | 14.2% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened2.3 pts worse | 16.5% | 14.2% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.4 pts better | 14.1% | 14.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse | 0.7% | 0.4% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.1 pts worse | 2.7% | 1.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence10.6 pts worse | 31.9% | 21.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3 pts worse | 7.4% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine25.1 pts better | 99.3% | 74.2% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.4 pts worse | 15.9% | 11.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.2% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine22.7 pts better | 96.0% | 73.3% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.1 pts better | 18.9% | 22.0% | 23.4% |
·
Who owns and runs it
17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Riverside Integrated Services Inc | 5% Or Greater Indirect Ownership Interest · Organization | 95% | 5 facilities |
| Rector & Visitors Of The University Of Virginia | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 5 facilities |
| Alewynse, Joyce | Corporate Director · Individual | 0% | 5 facilities |
| Austin, Walter | Corporate Officer · Individual | 0% | 6 facilities |
| Bates, Jared | Corporate Director · Individual | 0% | 6 facilities |
| Dacey, Michael | Corporate Officer · Individual | 0% | 6 facilities |
| Downey, William | Corporate Officer · Individual | 0% | 7 facilities |
| Haywood, Barbara | Corporate Director · Individual | 0% | 5 facilities |
| Heckler, Edward | Corporate Officer · Individual | 0% | 6 facilities |
| Houser, Jason | Corporate Officer · Individual | 0% | 6 facilities |
| Nelson, Linwood | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Riverside Healthcare Association, Inc. | 5% Or Greater Direct Ownership Interest · Organization | 0% | 6 facilities |
| Smith, Conway | Corporate Director · Individual | 0% | 5 facilities |
| Smith, Kirby | Corporate Director · Individual | 0% | 5 facilities |
| Tiller, Brooke | Corporate Director · Individual | 0% | 5 facilities |
| Verser, Joseph | Corporate Director · Individual | 0% | 5 facilities |
| Zeidler, Jeanne | Corporate Director · Individual | 0% | 6 facilities |
·
Fire safety
12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Egress4E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D
Provide large enough exits.
Gas, Vacuum, and Electrical Systems4D
- D
Have proper power supply for life support equipment.
- D
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure proper usage of power strips and extension cords.
Smoke3D
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Install corridor and hallway doors that block smoke.
Construction1D
- D
Use approved construction type or materials.
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Other homes nearby
-
Walter Reed Post Acute
Gloucester, VA · Marquis Health Services
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 2 h 59 min
- Fines
- $0
-
Riverside Lifelong Health And Rehabilitation - M
Mathews, VA · Riverside Health System
★★★★★- Worst citation, 3 yrs
- none
- Nursing / resident / day
- 3 h 18 min
- Fines
- $0
-
Dockside Health & Rehab Center
Locust Hill, VA · Saber Healthcare Group
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 32 min
- Fines
- $14,740