Federal inspection record · CMS data as of October 1, 2026
Riverside Lifelong Health And Rehabilitation - M
603 Main Street, Mathews, VA · (804) 725-9443
- Certified beds
- 60
- Residents per day
- 56
- Ownership
- Non-Profit
- Chain
- Riverside Health System
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 30, 2021
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Virginia homes
Riverside Lifelong Health And Rehabilitation - M carries 31 inspection points. That is fewer than 75% of Virginia's 287 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–16 pts
- 4★ 16–45 pts
- 3★ 45–76.5 pts
- 2★ 76.5–168.75 pts
- 1★ over 168.75 pts
Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
12 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (4)
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G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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G
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Everything else, by area of care
Freedom from Abuse, Neglect, and Exploitation3E
- E
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning3D
- D
Ensure each resident receives an accurate assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service1E
- E
Ensure that residents are free from significant medication errors.
Infection Control1E
- E
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspection history
2023-08-03
0 health deficiencies · 0 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2021-07-09
12 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 18 min of nursing staff time a day, 41 min of it from a registered nurse.
This home
3 h 18 min
Virginia average
3 h 53 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 44% of nursing staff and 30% of registered nurses left in the past year, along with 2 administrators.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.9 pts better | 0.5 | 1.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better | 0.8 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.8 pts better | 100.0% | 91.2% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.7 pts better | 100.0% | 93.3% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse | 4.1% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms19.4 pts better | 1.1% | 20.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.4 pts better | 3.9% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.7 pts better | 16.0% | 20.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.8 pts worse | 22.0% | 14.2% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.5 pts better | 9.7% | 14.2% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.7 pts better | 12.8% | 14.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse | 0.6% | 0.4% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.6 pts worse | 3.2% | 1.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.1 pts better | 20.2% | 21.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.5 pts worse | 4.9% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine22.4 pts better | 96.6% | 74.2% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts worse | 2.0% | 1.3% | 1.5% |
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Who owns and runs it
17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Riverside Healthcare Association, Inc. | 5% Or Greater Direct Ownership Interest · Organization | 100% | 6 facilities |
| Riverside Integrated Services Inc | 5% Or Greater Indirect Ownership Interest · Organization | 95% | 5 facilities |
| Rector & Visitors Of The University Of Virginia | 5% Or Greater Indirect Ownership Interest · Organization | 5% | 5 facilities |
| Alewynse, Joyce | Corporate Director · Individual | 0% | 5 facilities |
| Austin, Walter | Corporate Officer · Individual | 0% | 6 facilities |
| Bates, Jared | Corporate Director · Individual | 0% | 6 facilities |
| Dacey, Michael | Corporate Officer · Individual | 0% | 6 facilities |
| Downey, William | Corporate Officer · Individual | 0% | 7 facilities |
| Haywood, Barbara | Corporate Director · Individual | 0% | 5 facilities |
| Heckler, Edward | Corporate Officer · Individual | 0% | 6 facilities |
| Houser, Jason | Corporate Officer · Individual | 0% | 6 facilities |
| Nelson, Linwood | W-2 Managing Employee · Individual | 0% | 6 facilities |
| Smith, Conway | Corporate Director · Individual | 0% | 5 facilities |
| Smith, Kirby | Corporate Director · Individual | 0% | 5 facilities |
| Tiller, Brooke | Corporate Director · Individual | 0% | 5 facilities |
| Verser, Joseph | Corporate Director · Individual | 0% | 5 facilities |
| Zeidler, Jeanne | Corporate Director · Individual | 0% | 6 facilities |
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Fire safety
1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Miscellaneous1D
- D
Have restrictions on the use of flammable curtains.
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Other homes nearby
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Riverside Lifelong Health & Rehabilitation Sanders
Gloucester, VA · Riverside Health System
★★★★★- Worst citation, 3 yrs
- none
- Nursing / resident / day
- 4 h 44 min
- Fines
- $0
-
Walter Reed Post Acute
Gloucester, VA · Marquis Health Services
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 2 h 59 min
- Fines
- $0
-
Dockside Health & Rehab Center
Locust Hill, VA · Saber Healthcare Group
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 32 min
- Fines
- $14,740