Saluda, VA

Riverside Lifelong Health & Rehabilitation Salud

4-star overall rating with 3-star inspections with 13 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

672 Gloucester Road, Saluda, VA

(804) 758-2363

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

53

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Riverside Health System

Operator or chain grouping

Approved since

2021-04-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 4 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.95

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

0.58

Licensed practical nurse staffing · state 1.00 · national 0.87

Aide hours / resident day

1.66

Nurse aide staffing · state 2.12 · national 2.35

Total nurse hours

3.18

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.53

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

2.72

Weekend nurse staffing · state 3.31 · national 3.43

Weekend RN hours

0.57

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

1.03

CMS adjusted RN staffing hours

Adjusted total hours

3.46

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

18%

Annual RN turnover · state 49% · national 45%

Total nurse turnover

21%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,303

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

40.49

Composite VBP score used to determine payment impact.

Payment multiplier

0.9934

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.74

Performance 19.70% · Measure score 3.74 · Achievement 3.74 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

5.22

Performance 6.28% · Measure score 5.22 · Achievement 5.22 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

7.24

Performance 34.09% · Measure score 7.24 · Achievement 7.24 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

0

Baseline 3.84 hours · Performance 3.08 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.9%
10.72%
0.8 pts better
No Different than the National Rate · Eligible stays 64 · Observed rate 7.81% · Lower 95% interval 6.58%
Discharge to community 57.1%
50.57%
6.5 pts better
No Different than the National Rate · Eligible stays 57 · Observed rate 54.39% · Lower 95% interval 44.17%
Medicare spending per beneficiary 0.62
1.02
0.4 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 42 · Denominator 42
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 42
Discharge self-care score 53.85%
53.69%
0.2 pts better
Numerator 21 · Denominator 39
Discharge mobility score 82.05%
50.94%
31.1 pts better
Numerator 32 · Denominator 39
Pressure ulcers or injuries, new or worsened 2.38%
2.29%
0.1 pts worse
Numerator 1 · Denominator 42 · Adjusted rate 1.89%
Healthcare-associated infections requiring hospitalization 6.27%
7.12%
0.9 pts better
No Different than the National Rate · Eligible stays 43 · Observed rate 2.33% · Lower 95% interval 3.4%
Staff COVID-19 vaccination coverage 3.13%
8.2%
5.1 pts worse
Numerator 3 · Denominator 96
Staff flu vaccination coverage 98.77%
42%
56.8 pts better
Numerator 80 · Denominator 81
Discharge function score 71.79%
56.45%
15.3 pts better
Numerator 28 · Denominator 39
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 27 · Denominator 27
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 27.27%
25.2%
2.1 pts better
Numerator 6 · Denominator 22

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.3
1.5
0.8 pts worse
1.9
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 1.6 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.4
0.4 pts worse
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.4 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.0%
91.2%
4.8 pts better
93.4%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 94.4% · Q2 90.4% · Q3 100.0% · Q4 100.0% · 4Q avg 96.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.2%
94.0%
4.2 pts better
95.5%
2.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.2%
Percentage of long-stay residents experiencing one or more falls with major injury 3.5%
3.6%
0.1 pts better
3.3%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.8% · Q3 3.9% · Q4 2.2% · 4Q avg 3.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.4%
15.7%
11.3 pts better
11.4%
7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 4.3% · Q3 4.5% · Q4 2.4% · 4Q avg 4.4%
Percentage of long-stay residents who lose too much weight 3.0%
5.7%
2.7 pts better
5.4%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 5.0% · Q3 4.7% · Q4 0.0% · 4Q avg 3.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.6%
20.2%
3.6 pts better
19.6%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.8% · Q2 14.6% · Q3 16.3% · Q4 17.5% · 4Q avg 16.6%
Percentage of long-stay residents who received an antipsychotic medication 14.7%
15.0%
0.3 pts better
16.7%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.8% · Q2 14.7% · Q3 15.6% · Q4 12.5% · 4Q avg 14.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 17.6%
17.5%
0.1 pts worse
16.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.6% · 4Q avg 17.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.6%
15.7%
2.1 pts better
14.9%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.5% · Q2 8.3% · Q3 5.6% · Q4 20.6% · 4Q avg 13.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.2%
0.5%
0.7 pts worse
1.0%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.4% · Q3 1.4% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.5%
1.6%
0.9 pts worse
1.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 3.9% · Q3 2.0% · Q4 2.2% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.5%
22.2%
8.3 pts worse
19.8%
10.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 37.2% · Q2 31.8% · Q3 29.2% · Q4 23.1% · 4Q avg 30.5%
Percentage of long-stay residents with pressure ulcers 6.5%
5.2%
1.3 pts worse
5.1%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 11.9% · Q3 6.0% · Q4 0.0% · 4Q avg 6.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.3%
74.6%
18.7 pts better
81.7%
11.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 84.8% · Q2 88.6% · Q3 96.6% · Q4 98.3% · 4Q avg 93.3%
Percentage of short-stay residents who had an outpatient emergency department visit 27.5%
11.7%
15.8 pts worse
12.0%
15.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.5% · Observed 24.3% · Expected 9.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.1%
73.6%
15.5 pts better
79.7%
9.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.3%
22.0%
6.7 pts better
23.9%
8.6 pts better
Short Stay · 20240701-20250630 · Adjusted 15.3% · Observed 13.5% · Expected 21.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2022-12-20 · Fire 2022-12-20

13 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2021-03-19 · Fire 2021-03-19

9 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2022-12-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Not marked corrected

Inspection history

Recent health citations

E · Potential for more than minimal harm 2022-12-20

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-20

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F886 · Infection Control Deficiencies

Health

Perform COVID19 testing on residents and staff.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-20

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-01-31

E · Potential for more than minimal harm 2021-03-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-04-23

E · Potential for more than minimal harm 2021-03-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2021-04-23

D · Potential for more than minimal harm 2021-03-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-04-23

Penalties and ownership

What sits behind the stars

Ownership

Riverside Healthcare Association, Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 6 facilities 2010-05-03
Riverside Integrated Services Inc

5% Or Greater Indirect Ownership Interest · Organization

95% 5 facilities 2023-07-10
Rector & Visitors Of The University Of Virginia

5% Or Greater Indirect Ownership Interest · Organization

5% 5 facilities 2023-07-10
Alewynse, Joyce

Corporate Director · Individual

0% 5 facilities 2022-03-01
Austin, Walter

Corporate Officer · Individual

0% 6 facilities 2012-07-02
Bates, Jared

Corporate Director · Individual

0% 6 facilities 2022-03-01
Dacey, Michael

Corporate Officer · Individual

0% 6 facilities 2019-01-01
Downey, William

Corporate Officer · Individual

0% 7 facilities 2008-06-01
Haywood, Barbara

Corporate Director · Individual

0% 5 facilities 2016-01-01
Heckler, Edward

Corporate Officer · Individual

0% 6 facilities 2019-01-01
Houser, Jason

Corporate Officer · Individual

0% 6 facilities 2019-01-01
Nelson, Linwood

Operational/Managerial Control · Individual

0% 6 facilities 2025-01-01
Smith, Conway

Corporate Director · Individual

0% 5 facilities 2008-06-01
Smith, Kirby

Corporate Director · Individual

0% 5 facilities 2008-06-01
Tiller, Brooke

Corporate Director · Individual

0% 5 facilities 2022-03-01
Verser, Joseph

Corporate Director · Individual

0% 5 facilities 2022-03-01
Zeidler, Jeanne

Corporate Director · Individual

0% 6 facilities 2019-01-01

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