Chestertown, MD

Resorts At Chester River Manor Corp

4-star overall rating with 4-star inspections with 16 recent health deficiencies with 17 fire-safety deficiencies in the latest cycle

200 Morgnec Road, Chestertown, MD

(410) 778-4550

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

98

Certified beds

Average residents

95

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1994-02-04

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing

LPN hours / resident day

0.69

Licensed practical nurse staffing

Aide hours / resident day

2.29

Nurse aide staffing

Weekend hours

3.48

Weekend nurse staffing

RN turnover

11%

Annual RN turnover

Total nurse turnover

30%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.3
1.3
1 pts better
1.9
1.6 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.4
1.2
0.2 pts worse
1.8
0.4 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
91.9%
8.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.6%
3.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.8%
2.3%
1.5 pts worse
3.3%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 17.1%
21.4%
4.3 pts better
11.4%
5.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.5%
5.7%
1.2 pts better
5.4%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.9%
16.1%
3.8 pts worse
19.6%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 31.5%
15.3%
16.2 pts worse
16.7%
14.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 16.1%
26.6%
10.5 pts better
16.3%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 19.7%
22.9%
3.2 pts better
14.9%
4.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
1.5%
1.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.4%
25.4%
About the same
19.8%
5.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.5%
6.3%
1.8 pts better
5.1%
0.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
78.4%
20 pts better
81.7%
16.7 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 17.2%
9.9%
7.3 pts worse
12.0%
5.2 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.3%
0.5 pts worse
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.0%
80.6%
17.4 pts better
79.7%
18.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.6%
21.2%
2.6 pts better
23.9%
5.3 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-03-08 · Fire 2024-03-08

16 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

17 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 2 Health 2019-04-29 · Fire 2019-04-29

8 health deficiencies

Top issue: Resident Rights (3 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2017-11-17 · Fire 2017-11-17

10 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-03-08

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-05-23

F · Potential for more than minimal harm 2024-03-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-23

E · Potential for more than minimal harm 2024-03-08

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-23

E · Potential for more than minimal harm 2024-03-08

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-05-23

E · Potential for more than minimal harm 2024-03-08

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-05-23

E · Potential for more than minimal harm 2024-03-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-23

D · Potential for more than minimal harm 2024-03-08

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-05-23

D · Potential for more than minimal harm 2024-03-08

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-05-23

D · Potential for more than minimal harm 2024-03-08

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-05-23

D · Potential for more than minimal harm 2024-03-08

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-05-23

D · Potential for more than minimal harm 2024-03-08

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-05-23

F · Potential for more than minimal harm 2019-04-29

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2019-06-24

F · Potential for more than minimal harm 2019-04-29

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-06-24

F · Potential for more than minimal harm 2019-04-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-06-24

F · Potential for more than minimal harm 2019-04-29

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2019-06-24

F · Potential for more than minimal harm 2019-04-29

K700 · Miscellaneous Deficiencies

Fire Safety

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2019-06-24

F · Potential for more than minimal harm 2019-04-29

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-06-24

F · Potential for more than minimal harm 2019-04-29

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-06-24

E · Potential for more than minimal harm 2019-04-29

K253 · Egress Deficiencies

Fire Safety

Provide two separate exits in rooms of more than 1000 square feet.

Corrected 2019-06-24

E · Potential for more than minimal harm 2019-04-29

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2019-06-24

D · Potential for more than minimal harm 2019-04-29

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2019-06-24

D · Potential for more than minimal harm 2019-04-29

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2019-06-24

F · Potential for more than minimal harm 2017-11-17

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2018-02-16

D · Potential for more than minimal harm 2017-11-17

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2018-02-16

D · Potential for more than minimal harm 2017-11-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-02-16

D · Potential for more than minimal harm 2017-11-17

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2018-02-16

D · Potential for more than minimal harm 2017-11-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-02-16

D · Potential for more than minimal harm 2017-11-17

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2018-02-16

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-01-31

D · Potential for more than minimal harm 2025-12-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-31

D · Potential for more than minimal harm 2025-12-16

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-01-31

D · Potential for more than minimal harm 2025-12-16

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-31

E · Potential for more than minimal harm 2024-03-08

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F711 · Nursing and Physician Services Deficiencies

Health

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-12

D · Potential for more than minimal harm 2024-03-08

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-04-12

D · Potential for more than minimal harm 2023-03-17

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2023-04-07

E · Potential for more than minimal harm 2019-04-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2019-06-03

D · Potential for more than minimal harm 2019-04-29

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-06-03

G · Actual harm 2017-11-17

F309 · Quality of Life and Care Deficiencies

Health

Provide necessary care and services to maintain or improve the highest well being of each resident .

Corrected 2017-12-29

E · Potential for more than minimal harm 2017-11-17

F371 · Nutrition and Dietary Deficiencies

Health

Store, cook, and serve food in a safe and clean way.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F224 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from mistreatment, neglect and misappropriation of personal property.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F225 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F226 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F282 · Quality of Life and Care Deficiencies

Health

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F389 · Nursing and Physician Services Deficiencies

Health

Give or get emergency care by a doctor 24 hours a day.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F431 · Pharmacy Service Deficiencies

Health

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Corrected 2017-12-29

D · Potential for more than minimal harm 2017-11-17

F514 · Administration Deficiencies

Health

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

Corrected 2017-12-29

Penalties and ownership

What sits behind the stars

Ownership

Rosenberg, Mindy

5% Or Greater Direct Ownership Interest · Individual

100% 3 facilities 2018-06-01
200 Morgnec Rd LLC

5% Or Greater Security Interest · Organization

0% 1 facilities 2018-07-01
200 Morgnec Rd LLC

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2018-07-01
Fleurancois, Nancy

Operational/Managerial Control · Individual

0% 2 facilities 2025-01-01
Rosenberg, Zvi

5% Or Greater Security Interest · Individual

0% 10 facilities 2018-07-01
Rosenberg, Zvi

5% Or Greater Mortgage Interest · Individual

0% 10 facilities 2018-07-01
Seitz, Stewart

Operational/Managerial Control · Individual

0% 1 facilities 2018-07-01

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#3

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