Federal inspection record · CMS data as of October 1, 2026

Regency House Nursing And Rehabilitation Center

181 E Main St, Wallingford, CT · (203) 265-1661

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
130
Residents per day
124
Ownership
For-Profit
Chain
National Health Care Associates
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 1, 1975

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Connecticut homes

Regency House Nursing And Rehabilitation Center carries 31 inspection points. That is fewer than 86% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 31 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 11 4 pts
E 4 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care4E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 24, 2024 · Complaint · F684 · Corrected August 19, 2024

  2. E

    Provide safe and appropriate respiratory care for a resident when needed.

    July 27, 2021 · Standard · F695 · Corrected September 7, 2021

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 27, 2021 · Standard · F684 · Corrected September 7, 2021

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 27, 2021 · Standard · F689 · Corrected September 7, 2021

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 1, 2025 · Complaint · F600 · Corrected August 30, 2025

  2. D

    Respond appropriately to all alleged violations.

    August 1, 2025 · Complaint · F610 · Corrected December 31, 2024

  3. D

    Respond appropriately to all alleged violations.

    July 24, 2024 · Complaint · F610 · Corrected August 19, 2024

Resident Assessment and Care Planning3D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 1, 2025 · Standard · F658 · Corrected August 30, 2025

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 1, 2025 · Standard · F842 · Corrected August 30, 2025

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 10, 2023 · Standard · F656 · Corrected November 7, 2023

Resident Rights2D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 24, 2024 · Complaint · F580 · Corrected August 19, 2024

  2. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    October 10, 2023 · Standard · F578 · Corrected October 10, 2023

Administration1F
  1. F

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    August 1, 2025 · Standard · F851 · Corrected August 30, 2025

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 10, 2023 · Standard · F812 · Corrected October 10, 2023

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 27, 2021 · Standard · F761 · Corrected September 7, 2021

Infection Control1E
  1. E

    Provide and implement an infection prevention and control program.

    July 27, 2021 · Standard · F880 · Corrected September 7, 2021

Inspection history

  1. 2025-08-01

    5 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  2. 2023-10-10

    3 health deficiencies · 0 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

  3. 2021-07-27

    8 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h of nursing staff time a day, 31 min of it from a registered nurse.

This home

4 h

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 31% of nursing staff and 28% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts better1.51.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts better0.81.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.4 pts better99.5%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.4 pts better99.1%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse3.7%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms60.1 pts worse85.1%25.0%13.5%
Percentage of long-stay residents who lose too much weight1 pts better5.4%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.4 pts worse27.4%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.7 pts better12.0%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.7 pts better13.1%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.9 pts better10.8%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.7%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.7 pts worse24.7%24.0%18.3%
Percentage of long-stay residents with pressure ulcers0.2 pts worse4.1%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19.9 pts better92.4%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.5 pts worse14.9%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.9%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine19 pts better92.0%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.4 pts worse23.9%23.5%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ostreicher, Marvin5% Or Greater Direct Ownership Interest · Individual68%34 facilities
Zitter, Agnes5% Or Greater Indirect Ownership Interest · Individual23%8 facilities
Barry Bokow 2012 Family Trust5% Or Greater Direct Ownership Interest · Organization10%17 facilities
Bokow, BarryCorporate Director · Individual0%20 facilities
Bond, DavidW-2 Managing Employee · Individual0%1 facilities
Ostreicher, MarvinCorporate Director · Individual0%34 facilities

·

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