Shelby Township, MI

Regency at Shelby Township

4-star overall rating with 4-star inspections with $15,593 in total fines with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

7401 22 Mile Road, Shelby Township, MI

(586) 580-5500

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

116

Certified beds

Average residents

107

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Ciena Healthcare/Laurel Health Care

Operator or chain grouping

Approved since

2015-11-12

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

84 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.61

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

1.50

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

1.85

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

3.96

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

2.11

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

3.38

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.24

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.60

CMS adjusted RN staffing hours

Adjusted total hours

3.87

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

57%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,701

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

28.99

Composite VBP score used to determine payment impact.

Payment multiplier

0.9852

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.33

Baseline 25.77% · Performance 23.29% · Measure score 2.33 · Achievement 0 · Improvement 2.33

Healthcare-associated infections

4.27

Baseline 7.88% · Performance 6.56% · Measure score 4.27 · Achievement 4.27 · Improvement 4.07

Total nurse turnover

1.36

Baseline 64.03% · Performance 58.11% · Measure score 1.36 · Achievement 1.36 · Improvement 1.01

Adjusted total nurse staffing

3.64

Baseline 3.94 hours · Performance 4.11 hours · Measure score 3.64 · Achievement 3.64 · Improvement 0.43

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.94%
10.72%
2.2 pts worse
No Different than the National Rate · Eligible stays 439 · Observed rate 14.81% · Lower 95% interval 10.63%
Discharge to community 54.8%
50.57%
4.2 pts better
No Different than the National Rate · Eligible stays 455 · Observed rate 47.91% · Lower 95% interval 49.75%
Medicare spending per beneficiary 0.82
1.02
0.2 pts better
Drug regimen review with follow-up 99.13%
95.27%
3.9 pts better
Numerator 227 · Denominator 229
Falls with major injury 1.75%
0.77%
1 pts worse
Numerator 4 · Denominator 229
Discharge self-care score 48.55%
53.69%
5.1 pts worse
Numerator 84 · Denominator 173
Discharge mobility score 38.73%
50.94%
12.2 pts worse
Numerator 67 · Denominator 173
Pressure ulcers or injuries, new or worsened 0.87%
2.29%
1.4 pts better
Numerator 2 · Denominator 229 · Adjusted rate 0.76%
Healthcare-associated infections requiring hospitalization 6.56%
7.12%
0.6 pts better
No Different than the National Rate · Eligible stays 203 · Observed rate 6.4% · Lower 95% interval 4.37%
Staff COVID-19 vaccination coverage 2.72%
8.2%
5.5 pts worse
Numerator 4 · Denominator 147
Staff flu vaccination coverage 19.42%
42%
22.6 pts worse
Numerator 40 · Denominator 206
Discharge function score 39.88%
56.45%
16.6 pts worse
Numerator 69 · Denominator 173
Transfer of health information to provider 98.28%
95.95%
2.3 pts better
Numerator 57 · Denominator 58
Transfer of health information to patient 99.28%
96.28%
3 pts better
Numerator 137 · Denominator 138
Resident COVID-19 vaccinations up to date 18.94%
25.2%
6.3 pts worse
Numerator 25 · Denominator 132

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
1.7
0.3 pts worse
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.1 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.5
1 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.5 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.0%
5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 71.1%
95.0%
23.9 pts worse
95.5%
24.4 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 71.1%
Percentage of long-stay residents experiencing one or more falls with major injury 5.6%
3.1%
2.5 pts worse
3.3%
2.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 5.6% · Q3 6.1% · Q4 5.0% · 4Q avg 5.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.7%
4.1%
1.6 pts worse
11.4%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 1.6% · Q3 6.7% · Q4 1.8% · 4Q avg 5.7%
Percentage of long-stay residents who lose too much weight 3.7%
5.5%
1.8 pts better
5.4%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 6.1% · Q3 1.7% · Q4 0.0% · 4Q avg 3.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.1%
19.6%
1.5 pts worse
19.6%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.1% · Q2 24.2% · Q3 21.7% · Q4 18.9% · 4Q avg 21.1%
Percentage of long-stay residents who received an antipsychotic medication 17.4%
16.5%
0.9 pts worse
16.7%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.5% · Q2 13.5% · Q3 21.6% · Q4 21.7% · 4Q avg 17.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 32.4%
13.9%
18.5 pts worse
16.3%
16.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.0% · Q2 36.7% · Q3 15.2% · Q4 44.7% · 4Q avg 32.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.8%
11.7%
14.1 pts worse
14.9%
10.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.3% · Q2 34.9% · Q3 13.6% · Q4 21.6% · 4Q avg 25.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.8%
0.9%
0.1 pts better
1.0%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.0%
1.7%
1.3 pts worse
1.7%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 5.6% · Q3 1.5% · Q4 1.7% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.6%
20.4%
7.2 pts worse
19.8%
7.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.8% · Q2 32.0% · Q3 22.0% · Q4 28.3% · 4Q avg 27.6%
Percentage of long-stay residents with pressure ulcers 1.8%
5.6%
3.8 pts better
5.1%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.3% · Q3 1.1% · Q4 3.8% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
82.8%
16.2 pts better
81.7%
17.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.9% · Q2 99.0% · Q3 98.9% · Q4 99.2% · 4Q avg 99.0%
Percentage of short-stay residents who had an outpatient emergency department visit 4.5%
11.5%
7 pts better
12.0%
7.5 pts better
Short Stay · 20240701-20250630 · Adjusted 4.5% · Observed 4.4% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
1.3%
0.4 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.6% · Q2 0.5% · Q3 0.9% · Q4 1.5% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.9%
79.5%
17.4 pts better
79.7%
17.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.3%
24.2%
0.9 pts better
23.9%
0.6 pts better
Short Stay · 20240701-20250630 · Adjusted 23.3% · Observed 25.1% · Expected 25.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-11-20 · Fire 2025-11-20

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-09-12 · Fire 2024-09-12

11 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

1 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 3 Health 2023-07-26 · Fire 2023-07-26

10 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-11-20

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-12-02

F · Potential for more than minimal harm 2025-11-20

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-12-02

E · Potential for more than minimal harm 2025-11-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-12-02

F · Potential for more than minimal harm 2024-09-12

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-10-09

F · Potential for more than minimal harm 2023-07-26

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-07-26

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2023-08-16

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-02

D · Potential for more than minimal harm 2025-11-20

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-12-02

D · Potential for more than minimal harm 2025-11-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-12-02

F · Potential for more than minimal harm 2024-09-12

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-10-09

E · Potential for more than minimal harm 2024-09-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-09-12

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-10-09

G · Actual harm 2023-07-26

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-08-16

F · Potential for more than minimal harm 2023-07-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-07-26

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-07-26

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-16

D · Potential for more than minimal harm 2023-07-26

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-07-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-16

D · Potential for more than minimal harm 2023-07-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-16

D · Potential for more than minimal harm 2023-07-26

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-08-16

D · Potential for more than minimal harm 2023-07-26

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-08-16

D · Potential for more than minimal harm 2023-07-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-08-16

Penalties and ownership

What sits behind the stars

$15,593 2023-07-26

Fine

Fine · fine $15,593

Fine

Ownership

Ciena Healthcare Management Inc

Operational/Managerial Control · Organization

0% 51 facilities 2015-11-12
Khan, Anis

Operational/Managerial Control · Individual

0% 76 facilities 2015-11-12
Maze, Rebecca

Operational/Managerial Control · Individual

0% 1 facilities 2015-01-26
Qazi, Mohammad

Operational/Managerial Control · Individual

0% 82 facilities 2015-11-12

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2-star overall rating with 2-star inspections with 7 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Shelby Crossing Health Campus

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5-star overall rating with 5-star inspections with 2 recent health deficiencies

Overall
5 / 5
Health
5 / 5
Staffing
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Fines
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#3

Shelby Health and Rehabilitation Center

Shelby Township, MI

3-star overall rating with 2-star inspections with $41,847 in total fines with 15 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$41,847

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