Shelby Townhip, MI

Shelby Crossing Health Campus

5-star overall rating with 5-star inspections with 2 recent health deficiencies

13794 21 Mile Road, Shelby Townhip, MI

(586) 532-2100

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

57

Certified beds

Average residents

56

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Trilogy Health Services

Operator or chain grouping

Approved since

2013-05-06

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

125 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.10

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

1.40

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

2.02

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

4.53

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

2.51

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

3.88

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.80

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.25

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.85

CMS adjusted RN staffing hours

Adjusted total hours

3.49

CMS adjusted total nurse staffing hours

Case-mix index

1.78

Higher values indicate more complex resident acuity

RN turnover

24%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

25%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,187

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

37.09

Composite VBP score used to determine payment impact.

Payment multiplier

0.9904

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.67% · Performance 23.35% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

2.86

Baseline 4.80% · Performance 6.98% · Measure score 2.86 · Achievement 2.86 · Improvement 0

Total nurse turnover

10

Baseline 40.28% · Performance 24.24% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

1.97

Baseline 3.60 hours · Performance 3.64 hours · Measure score 1.97 · Achievement 1.97 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 13.01%
10.72%
2.3 pts worse
Worse than the National Rate · Eligible stays 837 · Observed rate 12.54% · Lower 95% interval 11.46%
Discharge to community 70.03%
50.57%
19.5 pts better
Better than the National Rate · Eligible stays 837 · Observed rate 66.07% · Lower 95% interval 66.92%
Medicare spending per beneficiary 0.88
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 440 · Denominator 440
Falls with major injury 0.45%
0.77%
0.3 pts better
Numerator 2 · Denominator 440
Discharge self-care score 60.59%
53.69%
6.9 pts better
Numerator 226 · Denominator 373
Discharge mobility score 66.22%
50.94%
15.3 pts better
Numerator 247 · Denominator 373
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 440 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.98%
7.12%
0.1 pts better
No Different than the National Rate · Eligible stays 482 · Observed rate 5.6% · Lower 95% interval 5.13%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 148
Staff flu vaccination coverage 39.25%
42%
2.8 pts worse
Numerator 73 · Denominator 186
Discharge function score 58.98%
56.45%
2.5 pts better
Numerator 220 · Denominator 373
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 141 · Denominator 141
Transfer of health information to patient 99.63%
96.28%
3.3 pts better
Numerator 271 · Denominator 272
Resident COVID-19 vaccinations up to date 21%
25.2%
4.2 pts worse
Numerator 42 · Denominator 200

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.7%
95.0%
3.3 pts worse
93.4%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 91.7%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.1%
3.1 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.2%
4.1%
0.1 pts worse
11.4%
7.2 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 4.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 0.0%
19.6%
19.6 pts better
19.6%
19.6 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with pressure ulcers 0.0%
5.6%
5.6 pts better
5.1%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
82.8%
16.9 pts better
81.7%
18 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.8% · Q2 99.7% · Q3 99.8% · Q4 99.5% · 4Q avg 99.7%
Percentage of short-stay residents who had an outpatient emergency department visit 6.9%
11.5%
4.6 pts better
12.0%
5.1 pts better
Short Stay · 20240701-20250630 · Adjusted 6.9% · Observed 5.9% · Expected 9.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.2%
1.3%
1.1 pts better
1.6%
1.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.3% · Q2 0.3% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.8%
79.5%
19.3 pts better
79.7%
19.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.9%
24.2%
0.7 pts worse
23.9%
1 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.9% · Observed 21.8% · Expected 20.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-26 · Fire 2025-03-26

2 health deficiencies

Top issue: Infection Control (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-02-15 · Fire 2024-02-15

5 health deficiencies

Top issue: Environmental (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-01-06 · Fire 2023-01-06

2 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-01-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-12

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-03-26

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-18

D · Potential for more than minimal harm 2025-03-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-18

F · Potential for more than minimal harm 2024-02-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-12

F · Potential for more than minimal harm 2024-02-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-03-12

D · Potential for more than minimal harm 2024-02-15

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-03-12

D · Potential for more than minimal harm 2024-02-15

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-12

D · Potential for more than minimal harm 2024-02-15

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-03-12

D · Potential for more than minimal harm 2023-01-06

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-02-08

D · Potential for more than minimal harm 2023-01-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-02-08

Penalties and ownership

What sits behind the stars

Ownership

Trilogy Opco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 62 facilities 2015-12-01
American Healthcare Reit Holdings LP

5% Or Greater Indirect Ownership Interest · Organization

0% 65 facilities 2021-10-01
American Healthcare Reit Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 66 facilities 2021-10-01
Barney, Leigh

Corporate Officer · Individual

0% 69 facilities 2019-11-01
Bryant, William

Corporate Officer · Individual

0% 49 facilities 2016-01-05
Bufford, Randall

Corporate Officer · Individual

0% 35 facilities 2019-11-01
Chua, Nelson

Operational/Managerial Control · Individual

0% 1 facilities 2021-09-22
Conner, Gregory

Corporate Officer · Individual

0% 34 facilities 2021-06-03
Continental Merger Sub LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 50 facilities 2021-10-01
Corbin, Kathy

W-2 Managing Employee · Individual

0% 72 facilities 2011-01-10
Davis, David

Corporate Officer · Individual

0% 71 facilities 2017-08-21
Fightmaster, Lisa

W-2 Managing Employee · Individual

0% 60 facilities 2015-12-01
Gahc3 Trilogy Jv LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 62 facilities 2021-10-01
Gahc4 Trilogy Jv LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 62 facilities 2021-10-01
Keybank National Association

5% Or Greater Mortgage Interest · Organization

0% 44 facilities 2018-08-01
Northstar Healthcare Income Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 50 facilities 2021-10-01
Northstar Healthcare Income Operating Partnership LP

5% Or Greater Indirect Ownership Interest · Organization

0% 50 facilities 2021-10-01
Prosky, Danny

Corporate Officer · Individual

0% 51 facilities 2015-12-01
Streiff, Mathieu

Corporate Officer · Individual

0% 47 facilities 2015-12-01
Trilogy Healthcare Holdings Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 63 facilities 2021-10-01
Trilogy Holdings Nt-Hci, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 48 facilities 2021-10-01
Trilogy Investors LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 61 facilities 2021-10-01
Trilogy Management Services LLC

Operational/Managerial Control · Organization

0% 56 facilities 2021-10-01
Trilogy Real Estate Investment Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 61 facilities 2021-10-01
Trilogy Reit Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 61 facilities 2021-10-01

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