10 health deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
14 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Worcester, MA
2-star overall rating with 3-star inspections with 10 recent health deficiencies with 14 fire-safety deficiencies in the latest cycle
25 Oriol Drive, Worcester, MA
(508) 852-3330
Overall
2 / 5
CMS overall stars
Health inspections
3 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
1 / 5
Resident outcomes and process measures
Quick facts
Beds
160
Certified beds
Average residents
108
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Regalcare
Operator or chain grouping
Approved since
1990-07-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
9 facilities
Chain averages 2 overall / 2 health / 3 staffing / 2 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.56
Registered nurse staffing · state 0.65 · national 0.68
LPN hours / resident day
1.16
Licensed practical nurse staffing · state 0.96 · national 0.87
Aide hours / resident day
2.10
Nurse aide staffing · state 2.26 · national 2.35
Total nurse hours
3.82
All reported nurse hours · state 3.86 · national 3.89
Licensed hours
1.72
RN + LPN hours · state 1.60 · national 1.54
Weekend hours
3.35
Weekend nurse staffing · state 3.45 · national 3.43
Weekend RN hours
0.39
Weekend registered nurse coverage · state 0.46 · national 0.47
Physical therapist
0.01
Reported PT staffing · state 0.08 · national 0.07
Adjusted RN hours
0.62
CMS adjusted RN staffing hours
Adjusted total hours
4.20
CMS adjusted total nurse staffing hours
Case-mix index
1.25
Higher values indicate more complex resident acuity
RN turnover
44%
Annual RN turnover · state 45% · national 45%
Total nurse turnover
36%
Annual nurse turnover · state 40% · national 46%
SNF VBP
Program rank
3,391
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
44.57
Composite VBP score used to determine payment impact.
Payment multiplier
0.9977
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
2.29
Baseline 21.54% · Performance 20.37% · Measure score 2.29 · Achievement 2.29 · Improvement 2.08
Healthcare-associated infections
4.95
Baseline 6.49% · Performance 6.35% · Measure score 4.95 · Achievement 4.95 · Improvement 0.39
Total nurse turnover
7.70
Performance 32.22% · Measure score 7.70 · Achievement 7.70 · This facility did not have sufficient data to calculate a baseline period measure result.
Adjusted total nurse staffing
2.89
Baseline 3.82 hours · Performance 3.90 hours · Measure score 2.89 · Achievement 2.89 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.1% |
10.72%
0.6 pts better
|
No Different than the National Rate · Eligible stays 89 · Observed rate 10.11% · Lower 95% interval 7.63% |
| Discharge to community | 27.25% |
50.57%
23.3 pts worse
|
Worse than the National Rate · Eligible stays 42 · Observed rate 9.52% · Lower 95% interval 18.03% |
| Medicare spending per beneficiary | 0.87 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 92.42% |
95.27%
2.8 pts worse
|
Numerator 61 · Denominator 66 |
| Falls with major injury | 3.03% |
0.77%
2.3 pts worse
|
Numerator 2 · Denominator 66 |
| Discharge self-care score | 29.27% |
53.69%
24.4 pts worse
|
Numerator 12 · Denominator 41 |
| Discharge mobility score | 17.07% |
50.94%
33.9 pts worse
|
Numerator 7 · Denominator 41 |
| Pressure ulcers or injuries, new or worsened | 3.03% |
2.29%
0.7 pts worse
|
Numerator 2 · Denominator 66 · Adjusted rate 2.81% |
| Healthcare-associated infections requiring hospitalization | 6.36% |
7.12%
0.8 pts better
|
No Different than the National Rate · Eligible stays 35 · Observed rate 2.86% · Lower 95% interval 3.34% |
| Staff COVID-19 vaccination coverage | 20.97% |
8.2%
12.8 pts better
|
Numerator 26 · Denominator 124 |
| Staff flu vaccination coverage | 69.29% |
42%
27.3 pts better
|
Numerator 185 · Denominator 267 |
| Discharge function score | 21.95% |
56.45%
34.5 pts worse
|
Numerator 9 · Denominator 41 |
| Transfer of health information to provider | Not Available |
95.95%
|
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly. |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly. |
| Resident COVID-19 vaccinations up to date | 36.59% |
25.2%
11.4 pts better
|
Numerator 15 · Denominator 41 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.7 |
1.9
0.8 pts worse
|
1.9
0.8 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.8 · Expected 2.0 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.1 |
1.5
0.6 pts worse
|
1.8
0.3 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 2.2 · Expected 1.8 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 97.9% |
92.2%
5.7 pts better
|
93.4%
4.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 98.1% · Q3 98.2% · Q4 96.4% · 4Q avg 97.9% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
94.8%
5.2 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.8% |
3.5%
0.7 pts better
|
3.3%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 3.8% · Q3 2.7% · Q4 2.7% · 4Q avg 2.8% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 1.9% |
12.0%
10.1 pts better
|
11.4%
9.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.0% · Q3 6.3% · Q4 0.0% · 4Q avg 1.9% |
| Percentage of long-stay residents who lose too much weight | 4.0% |
5.2%
1.2 pts better
|
5.4%
1.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 5.2% · Q3 4.6% · Q4 2.9% · 4Q avg 4.0% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.0% |
19.2%
0.2 pts better
|
19.6%
0.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 20.4% · Q2 21.0% · Q3 17.7% · Q4 17.1% · 4Q avg 19.0% |
| Percentage of long-stay residents who received an antipsychotic medication | 18.6% |
22.5%
3.9 pts better
|
16.7%
1.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 16.2% · Q2 17.1% · Q3 20.3% · Q4 20.8% · 4Q avg 18.6% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 26.8% |
17.7%
9.1 pts worse
|
16.3%
10.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 35.2% · Q2 35.4% · Q3 22.1% · Q4 14.3% · 4Q avg 26.8% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 19.0% |
17.6%
1.4 pts worse
|
14.9%
4.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 24.7% · Q2 33.7% · Q3 12.6% · Q4 6.5% · 4Q avg 19.0% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.7% |
1.0%
0.3 pts better
|
1.0%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.0% · Q3 0.0% · Q4 1.7% · 4Q avg 0.7% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.5% |
2.0%
1.5 pts better
|
1.7%
1.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.0% · Q3 0.9% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 26.2% |
21.7%
4.5 pts worse
|
19.8%
6.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 32.1% · Q2 30.3% · Q3 21.1% · Q4 22.5% · 4Q avg 26.2% |
| Percentage of long-stay residents with pressure ulcers | 2.8% |
4.6%
1.8 pts better
|
5.1%
2.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 2.2% · Q3 3.1% · Q4 2.1% · 4Q avg 2.8% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 72.5% |
77.1%
4.6 pts worse
|
81.7%
9.2 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 80.8% · Q2 73.4% · Q3 68.0% · Q4 65.8% · 4Q avg 72.5% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 14.2% |
11.8%
2.4 pts worse
|
12.0%
2.2 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 14.2% · Observed 17.9% · Expected 14.1% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.8% |
1.3%
0.5 pts worse
|
1.6%
0.2 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 3.1% · Q3 0.0% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 87.3% |
77.7%
9.6 pts better
|
79.7%
7.6 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.3% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 25.4% |
25.8%
0.4 pts better
|
23.9%
1.5 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 25.4% · Observed 26.9% · Expected 25.3% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (5 deficiencies)
14 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Quality of Life and Care (2 deficiencies)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Top issue: Quality of Life and Care (5 deficiencies)
24 fire-safety deficiencies
Top issue: Emergency Preparedness (10 deficiencies)
Fire safety
Fire Safety
Implement emergency and standby power systems.
Corrected 2025-06-12
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2025-06-12
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-06-12
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-22
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-06-12
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-07-22
Fire Safety
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-07-22
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-06-12
Fire Safety
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-06-12
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-06-12
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-06-12
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-06-12
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-06-12
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2025-06-12
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2022-07-29
Fire Safety
Develop a communication plan.
Corrected 2022-07-29
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2022-07-29
Fire Safety
Implement emergency and standby power systems.
Corrected 2022-07-29
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-07-29
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-08-08
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2022-07-29
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-07-29
Fire Safety
Establish emergency prep training and testing.
Corrected 2022-07-29
Fire Safety
Conduct testing and exercise requirements.
Corrected 2022-07-29
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-07-29
Fire Safety
Include a process for Emergency Preparedness collaboration.
Corrected 2022-07-29
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2022-07-29
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-07-29
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-08-08
Fire Safety
Install properly constructed and protected linen or trash chutes.
Corrected 2022-09-12
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2022-07-29
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-07-29
Fire Safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2022-07-29
Fire Safety
Establish policies and procedures for volunteers.
Corrected 2022-07-29
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2022-07-29
Fire Safety
Install a fire alarm system that can be heard throughout the facility.
Corrected 2022-07-29
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-09-12
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2022-09-12
Inspection history
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-05-26
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-05-26
Health
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2025-05-23
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-05-23
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-23
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-05-23
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-23
Health
Provide or obtain dental services for each resident.
Corrected 2025-05-23
Health
Provide and implement an infection prevention and control program.
Corrected 2025-05-23
Health
Ensure each resident receives an accurate assessment.
Corrected 2025-05-23
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-02-02
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-02-02
Health
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2024-02-02
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-02-02
Health
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-02-02
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-02
Health
Provide and implement an infection prevention and control program.
Corrected 2024-02-02
Health
Report COVID19 data to residents and families.
Corrected 2022-07-13
Health
Perform COVID19 testing on residents and staff.
Corrected 2022-07-13
Health
Provide appropriate foot care.
Corrected 2022-07-13
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-07-13
Health
Dispose of garbage and refuse properly.
Corrected 2022-07-13
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-07-13
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-07-13
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-07-13
Health
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2022-07-13
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-07-13
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-07-13
Health
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2022-07-13
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-07-13
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-07-13
Penalties and ownership
5% Or Greater Indirect Ownership Interest · Individual
5% Or Greater Direct Ownership Interest · Organization
Corporate Officer · Individual
W-2 Managing Employee · Individual
Nearby options
Worcester, MA
4-star overall rating with 4-star inspections with 3 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
Worcester, MA
5-star overall rating with 5-star inspections with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
Worcester, MA
2-star overall rating with 2-star inspections with $106,301 in total fines with 11 recent health deficiencies with 19 fire-safety deficiencies in the latest cycle
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