Federal inspection record · CMS data as of October 1, 2026

Redwood Health & Rehab

5939 Reddman Road, Charlotte, NC · (704) 703-6060

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
116
Residents per day
88
Ownership
For-Profit
Chain
Simcha Hyman & Naftali Zanziper
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 2, 1984

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Redwood Health & Rehab carries 40.5 inspection points. That is fewer than 40% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 40.5 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

18 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 12 4 pts
E 3 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights4D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 23, 2026 · Complaint · F550 · Corrected July 9, 2026

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    April 24, 2025 · Standard · F558 · Corrected May 16, 2025

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    April 24, 2025 · Standard · F578 · Corrected May 16, 2025

  4. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 24, 2025 · Complaint · F584 · Corrected May 16, 2025

Quality of Life and Care3D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 23, 2026 · Complaint · F684 · Corrected July 9, 2026

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 11, 2026 · Complaint · F684 · Corrected July 9, 2026

  3. D

    Provide appropriate foot care.

    April 24, 2025 · Standard · F687 · Corrected May 16, 2025

Administration3F
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    May 11, 2026 · Complaint · F849 · Corrected June 23, 2026

  2. F

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    January 17, 2024 · Standard · F851 · Corrected February 9, 2024

  3. E

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    January 17, 2024 · Standard · F835 · Corrected March 8, 2024

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 11, 2026 · Standard · F812 · Corrected June 23, 2026

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 24, 2025 · Standard · F812 · Corrected May 16, 2025

Resident Assessment and Care Planning2D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 24, 2025 · Standard · F842 · Corrected May 16, 2025

  2. B

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 17, 2024 · Standard · F842 · Corrected February 5, 2024

Environmental1D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    May 11, 2026 · Standard · F919 · Corrected June 23, 2026

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 24, 2025 · Standard · F761 · Corrected May 16, 2025

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    April 24, 2025 · Standard · F880 · Corrected May 16, 2025

Nursing and Physician Services1C
  1. C

    Post nurse staffing information every day.

    January 17, 2024 · Standard · F732 · Corrected January 18, 2024

Inspection history

  1. 2026-05-11

    6 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2025-04-24

    8 health deficiencies · 7 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

  3. 2024-01-17

    4 health deficiencies · 4 fire-safety deficiencies

    Top issue: Administration (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 14 min of nursing staff time a day, 22 min of it from a registered nurse.

This home

3 h 14 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 51% of nursing staff and 64% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$14,702 in federal fines on record over the past three years.

DatePenaltyAmount
2026-05-11Fine$6,960
2024-01-17Fine$3,871
2024-01-17Fine$3,871

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.8 pts better95.2%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better97.7%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts worse3.5%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms1.6 pts better5.2%6.8%13.5%
Percentage of long-stay residents who lose too much weight3.7 pts better3.4%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.2 pts better20.9%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.3 pts better8.6%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.3 pts better12.3%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.2 pts better9.8%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.8 pts better0.3%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.9 pts better16.0%19.9%18.3%
Percentage of long-stay residents with pressure ulcers1.1 pts worse6.5%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine33.3 pts worse48.2%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.7 pts worse14.4%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better0.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.3 pts worse69.8%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.7 pts better20.5%22.2%23.4%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Mc M53 Spe Opco Holdco5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Accordius Health LLCOperational/Managerial Control · Organization0%2 facilities
Accordius SNF Holdco LLC5% Or Greater Indirect Ownership Interest · Organization0%2 facilities
Collins, FredAdp Of The SNF · Individual0%1 facilities
Gorelick, BatyaCorporate Officer · Individual0%25 facilities
Morrow, Kimberly5% Or Greater Indirect Ownership Interest · Individual0%3 facilities
Morrow, KimberlyOperational/Managerial Control · Individual0%3 facilities
Wyncote LLC5% Or Greater Indirect Ownership Interest · Organization0%2 facilities
Zanziper, NaftaliManaging Control - Governing Body · Individual0%16 facilities
Zanziper, NaftaliOperational/Managerial Control · Individual0%16 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 24, 2025 · K321 · Corrected July 28, 2025

  2. D

    Provide properly protected cooking facilities.

    April 24, 2025 · K324 · Corrected July 28, 2025

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    April 24, 2025 · K353 · Corrected July 28, 2025

  4. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 17, 2024 · K321 · Corrected March 1, 2024

  5. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    January 17, 2024 · K372 · Corrected March 1, 2024

Construction1D
  1. D

    Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    April 24, 2025 · K111 · Corrected July 28, 2025

Egress1D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 24, 2025 · K211 · Corrected July 28, 2025

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    April 24, 2025 · K511 · Corrected July 28, 2025

Miscellaneous1D
  1. D

    Have restrictions on the use of portable space heaters.

    April 24, 2025 · K781 · Corrected July 28, 2025

Emergency Preparedness1D
  1. D

    Conduct risk assessment and an All-Hazards approach.

    January 17, 2024 · E6 · Corrected February 9, 2024

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have proper medical gas storage and administration areas.

    January 17, 2024 · K923 · Corrected March 1, 2024

·

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