Federal inspection record · CMS data as of October 1, 2026

Asbury Health and Rehabilitation Center

3211 Bishops Way Lane, Charlotte, NC · (704) 532-7000

CMS overall rating

3 of 5

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Certified beds
120
Residents per day
90
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 16, 2008

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Asbury Health and Rehabilitation Center carries 58 inspection points. That is fewer than 27% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 58 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

19 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 11 4 pts
E 4 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 30, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 11, 2025

  2. J

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    October 16, 2024 · Standard inspection · Nursing and Physician Services · F726 · Corrected November 8, 2024

  3. J

    Provide and implement an infection prevention and control program.

    October 16, 2024 · Standard inspection · Infection Control · F880 · Corrected November 8, 2024

Everything else, by area of care

Resident Rights5E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 30, 2025 · Standard · F550 · Corrected October 11, 2025

  2. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    October 16, 2024 · Standard · F553 · Corrected November 8, 2024

  3. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    October 16, 2024 · Standard · F582 · Corrected November 8, 2024

  4. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    June 8, 2023 · Standard · F565 · Corrected July 5, 2023

  5. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    June 8, 2023 · Standard · F552 · Corrected July 5, 2023

Nutrition and Dietary4F
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 30, 2025 · Standard · F812 · Corrected October 2, 2025

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 16, 2024 · Standard · F812 · Corrected November 8, 2024

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 8, 2023 · Standard · F812 · Corrected July 5, 2023

  4. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    June 8, 2023 · Standard · F806 · Corrected July 5, 2023

Resident Assessment and Care Planning3E
  1. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    October 16, 2024 · Standard · F636 · Corrected November 8, 2024

  2. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 8, 2023 · Standard · F656 · Corrected July 5, 2023

  3. D

    Ensure each resident receives an accurate assessment.

    June 8, 2023 · Standard · F641 · Corrected July 5, 2023

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 30, 2025 · Standard · F761 · Corrected October 11, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    October 16, 2024 · Standard · F761 · Corrected November 8, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    September 30, 2025 · Standard · F607 · Corrected October 11, 2025

Administration1E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    June 8, 2023 · Standard · F867 · Corrected July 5, 2023

Inspection history

  1. 2025-09-30

    5 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

  2. 2024-10-16

    7 health deficiencies · 7 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  3. 2023-06-08

    7 health deficiencies · 5 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 40 min of nursing staff time a day, 35 min of it from a registered nurse.

This home

4 h 40 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 26% of nursing staff and 25% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$47,996 in federal fines on record over the past three years.

DatePenaltyAmount
2025-09-30Fine$9,620
2024-10-16Fine$38,376

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts better1.51.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.41.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.7 pts better98.1%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.4 pts worse92.3%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.2 pts worse5.6%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms6 pts better0.8%6.8%13.5%
Percentage of long-stay residents who lose too much weight0.4 pts better6.7%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.1 pts better14.0%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication6 pts better7.9%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2 pts worse18.6%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.5 pts worse17.5%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.1 pts worse1.7%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.7 pts better0.4%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.4 pts worse21.3%19.9%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts better4.7%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10.9 pts better92.4%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.6 pts better7.1%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better0.1%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.8 pts better84.9%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.2 pts better22.0%22.2%23.4%

·

Who owns and runs it

4 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Aldersgate United Methodist Retirement Community, Inc.5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Aldersgate United Methodist Retirement Community, Inc.Adp Of The SNF · Organization0%1 facilities
Patterson Hodge, AngellaOperational/Managerial Control · Individual0%1 facilities
Patterson Hodge, AngellaAdp Of The SNF · Individual0%1 facilities

·

Fire safety

16 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems6F
  1. D

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    October 16, 2024 · K914 · Corrected December 27, 2024

  2. D

    Have generator or other power source capable of supplying service within 10 seconds.

    October 16, 2024 · K918 · Corrected December 27, 2024

  3. D

    Have proper medical gas storage and administration areas.

    October 16, 2024 · K923 · Corrected December 27, 2024

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    June 8, 2023 · K918 · Corrected September 21, 2023

  5. C

    Have proper medical gas storage and administration areas.

    June 8, 2023 · K923 · Corrected September 21, 2023

  6. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 17, 2022 · K918 · Corrected April 26, 2022

Smoke6F
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 8, 2023 · K321 · Corrected September 21, 2023

  2. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 8, 2023 · K345 · Corrected September 21, 2023

  3. D

    Inspect, test, and maintain automatic sprinkler systems.

    June 8, 2023 · K353 · Corrected September 21, 2023

  4. F

    Have an enclosure around a vertical opening shaft.

    February 17, 2022 · K311 · Corrected April 26, 2022

  5. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 17, 2022 · K372 · Corrected April 26, 2022

  6. D

    Install an approved automatic sprinkler system.

    February 17, 2022 · K351 · Corrected April 26, 2022

Services4F
  1. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    October 16, 2024 · K521 · Corrected December 27, 2024

  2. D

    Have properly installed electrical wiring and gas equipment.

    June 8, 2023 · K511 · Corrected September 21, 2023

  3. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    June 8, 2023 · K521 · Corrected September 21, 2023

  4. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    February 17, 2022 · K521 · Corrected April 26, 2022

·

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