Harrisburg, NC

PruittHealth-Town Center

3-star overall rating with 3-star inspections with $8,018 in total fines with 4 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

6300 Roberta Road, Harrisburg, NC

(704) 455-5553

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

70

Certified beds

Average residents

65

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Pruitthealth

Operator or chain grouping

Approved since

2002-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

95 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.69

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

1.29

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

2.15

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

4.13

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

1.98

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

3.45

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.37

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.15

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.67

CMS adjusted RN staffing hours

Adjusted total hours

4.04

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

60%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,363

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

44.72

Composite VBP score used to determine payment impact.

Payment multiplier

0.9978

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

10

Baseline 19.61% · Performance 16.90% · Measure score 10 · Achievement 10 · Improvement 9

Healthcare-associated infections

3.77

Baseline 6.42% · Performance 6.71% · Measure score 3.77 · Achievement 3.77 · Improvement 0

Total nurse turnover

2.07

Baseline 65.00% · Performance 55.22% · Measure score 2.07 · Achievement 2.07 · Improvement 1.93

Adjusted total nurse staffing

2.05

Baseline 2.89 hours · Performance 3.62 hours · Measure score 2.05 · Achievement 1.92 · Improvement 2.05

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.77%
10.72%
1 pts worse
No Different than the National Rate · Eligible stays 258 · Observed rate 12.02% · Lower 95% interval 9.08%
Discharge to community 68.64%
50.57%
18.1 pts better
Better than the National Rate · Eligible stays 249 · Observed rate 62.65% · Lower 95% interval 63.02%
Medicare spending per beneficiary 0.89
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 139 · Denominator 139
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 139
Discharge self-care score 53.1%
53.69%
0.6 pts worse
Numerator 60 · Denominator 113
Discharge mobility score 58.41%
50.94%
7.5 pts better
Numerator 66 · Denominator 113
Pressure ulcers or injuries, new or worsened 3.6%
2.29%
1.3 pts worse
Numerator 5 · Denominator 139 · Adjusted rate 3.79%
Healthcare-associated infections requiring hospitalization 6.71%
7.12%
0.4 pts better
No Different than the National Rate · Eligible stays 125 · Observed rate 5.6% · Lower 95% interval 3.76%
Staff COVID-19 vaccination coverage 3.09%
8.2%
5.1 pts worse
Numerator 3 · Denominator 97
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 61.06%
56.45%
4.6 pts better
Numerator 69 · Denominator 113
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 34 · Denominator 34
Transfer of health information to patient 95.6%
96.28%
0.7 pts worse
Numerator 87 · Denominator 91
Resident COVID-19 vaccinations up to date 10.53%
25.2%
14.7 pts worse
Numerator 8 · Denominator 76

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.6%
91.5%
6.1 pts better
93.4%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 89.5% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 97.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.7%
94.1%
3.6 pts better
95.5%
2.2 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.7%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
3.6%
1.8 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.4% · Q3 2.3% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.1%
4.8%
0.3 pts worse
11.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 2.6% · Q3 7.1% · Q4 5.0% · 4Q avg 5.1%
Percentage of long-stay residents who lose too much weight 0.7%
7.2%
6.5 pts better
5.4%
4.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.9% · 4Q avg 0.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.2%
21.6%
2.4 pts better
19.6%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.9% · Q2 18.9% · Q3 22.5% · Q4 16.2% · 4Q avg 19.2%
Percentage of long-stay residents who received an antipsychotic medication 13.8%
15.0%
1.2 pts better
16.7%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 14.7% · Q3 12.8% · Q4 11.1% · 4Q avg 13.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.8%
21.5%
12.7 pts better
16.3%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 17.5%
16.8%
0.7 pts worse
14.9%
2.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 23.5% · Q3 8.1% · Q4 18.2% · 4Q avg 17.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
0.9%
About the same
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.0% · Q3 1.3% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.9%
2.6%
0.7 pts better
1.7%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.6% · Q3 2.3% · Q4 2.6% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.9%
21.2%
1.3 pts better
19.8%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 28.1% · Q3 15.7% · Q4 21.8% · 4Q avg 19.9%
Percentage of long-stay residents with pressure ulcers 7.5%
6.0%
1.5 pts worse
5.1%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.3% · Q2 15.8% · Q3 2.4% · Q4 5.1% · 4Q avg 7.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.1%
79.9%
12.2 pts better
81.7%
10.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.5% · Q2 92.1% · Q3 93.0% · Q4 91.8% · 4Q avg 92.1%
Percentage of short-stay residents who had an outpatient emergency department visit 12.6%
13.2%
0.6 pts better
12.0%
0.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.6% · Observed 11.7% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.5%
0.8 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.6% · Q3 0.0% · Q4 0.7% · 4Q avg 0.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 92.2%
78.1%
14.1 pts better
79.7%
12.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 92.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.8%
22.9%
3.1 pts better
23.9%
4.1 pts better
Short Stay · 20240701-20250630 · Adjusted 19.8% · Observed 18.0% · Expected 21.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-28 · Fire 2024-06-25

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-06-25 · Fire 2023-01-26

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-01-26 · Fire 2021-08-04

5 health deficiencies

Top issue: Resident Rights (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-06-25

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-09-13

D · Potential for more than minimal harm 2024-06-25

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-13

D · Potential for more than minimal harm 2024-06-25

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-13

D · Potential for more than minimal harm 2024-06-25

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-09-13

D · Potential for more than minimal harm 2024-06-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-13

D · Potential for more than minimal harm 2023-01-26

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-01-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-01-26

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2023-04-14

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-28

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-10-10

D · Potential for more than minimal harm 2025-08-28

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-10-10

D · Potential for more than minimal harm 2025-08-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-10

D · Potential for more than minimal harm 2025-08-28

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-10-10

G · Actual harm 2024-06-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-22

E · Potential for more than minimal harm 2024-06-25

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-18

E · Potential for more than minimal harm 2024-06-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-18

D · Potential for more than minimal harm 2024-06-25

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-07-18

D · Potential for more than minimal harm 2024-06-25

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-07-18

F · Potential for more than minimal harm 2023-01-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-23

E · Potential for more than minimal harm 2023-01-26

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-02-23

C · Minimal harm 2023-01-26

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2023-02-23

B · Minimal harm 2023-01-26

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-02-23

B · Minimal harm 2023-01-26

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-02-23

Penalties and ownership

What sits behind the stars

$8,018 2024-06-25

Fine

Fine · fine $8,018

Fine

Ownership

United Health Services Of North Carolina Inc

5% Or Greater Direct Ownership Interest · Organization

99% 12 facilities 2007-08-27
Hargrave, Rhonda

W-2 Managing Employee · Individual

0% 1 facilities 2021-08-23
J Paige Pruitt Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 86 facilities 2007-08-27
Lisa P Hamby Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 84 facilities 2007-08-27
Neil L Pruitt Jr Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 83 facilities 2007-08-27
Pruitt, Neil

Corporate Officer · Individual

0% 91 facilities 2007-08-27
Pruitthealth Inc

Operational/Managerial Control · Organization

0% 32 facilities 2007-08-27
Uhs-Pruitt Holdings, Inc.

5% Or Greater Indirect Ownership Interest · Organization

0% 77 facilities 2007-08-27
United Health Services Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 88 facilities 2007-08-27

Nearby options

Other facilities in reach

#1

The Gardens of Taylor Glen Retirement Community

Concord, NC

4-star overall rating with 4-star inspections with 1 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
0 / 5
Fines
$0
#2

University Place Nursing and Rehabilitation Center

Charlotte, NC

2-star overall rating with 2-star inspections with $276,401 in total fines with 5 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$276,401
#3

Crown Haven Health and Rehabilitation

Charlotte, NC

1-star overall rating with 1-star inspections with $98,762 in total fines with 6 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$98,762

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