5 health deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (6 deficiencies)
Chicago Heights, IL
3-star overall rating with 4-star inspections with 5 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle
345 Dixie Highway, Chicago Heights, IL
(708) 754-7601
Overall
3 / 5
CMS overall stars
Health inspections
4 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
148
Certified beds
Average residents
128
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Extended Care Clinical
Operator or chain grouping
Approved since
1989-04-05
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
12 facilities
Chain averages 2 overall / 2 health / 1 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.32
Registered nurse staffing · state 0.73 · national 0.68
LPN hours / resident day
1.05
Licensed practical nurse staffing · state 0.64 · national 0.87
Aide hours / resident day
1.85
Nurse aide staffing · state 2.13 · national 2.35
Total nurse hours
3.22
All reported nurse hours · state 3.49 · national 3.89
Licensed hours
1.37
RN + LPN hours · state 1.36 · national 1.54
Weekend hours
2.88
Weekend nurse staffing · state 3.09 · national 3.43
Weekend RN hours
0.26
Weekend registered nurse coverage · state 0.56 · national 0.47
Physical therapist
0.06
Reported PT staffing · state 0.05 · national 0.07
Adjusted RN hours
0.24
CMS adjusted RN staffing hours
Adjusted total hours
2.41
CMS adjusted total nurse staffing hours
Case-mix index
1.83
Higher values indicate more complex resident acuity
RN turnover
36%
Annual RN turnover · state 44% · national 45%
Total nurse turnover
41%
Annual nurse turnover · state 46% · national 46%
SNF VBP
Program rank
3,910
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
42.17
Composite VBP score used to determine payment impact.
Payment multiplier
0.9951
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
7.05
Baseline 21.51% · Performance 18.17% · Measure score 7.05 · Achievement 7.05 · Improvement 6.96
Healthcare-associated infections
2.83
Baseline 9.22% · Performance 7.81% · Measure score 2.83 · Achievement 0 · Improvement 2.83
Total nurse turnover
6.64
Baseline 27.54% · Performance 36.54% · Measure score 6.64 · Achievement 6.64 · Improvement 0
Adjusted total nurse staffing
0.35
Baseline 2.44 hours · Performance 2.72 hours · Measure score 0.35 · Achievement 0 · Improvement 0.35
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 11.67% |
10.72%
0.9 pts worse
|
No Different than the National Rate · Eligible stays 169 · Observed rate 14.2% · Lower 95% interval 8.61% |
| Discharge to community | 52.96% |
50.57%
2.4 pts better
|
No Different than the National Rate · Eligible stays 140 · Observed rate 42.86% · Lower 95% interval 44.39% |
| Medicare spending per beneficiary | 1.29 |
1.02
0.3 pts worse
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 105 · Denominator 105 |
| Falls with major injury | 1.9% |
0.77%
1.1 pts worse
|
Numerator 2 · Denominator 105 |
| Discharge self-care score | 56.16% |
53.69%
2.5 pts better
|
Numerator 41 · Denominator 73 |
| Discharge mobility score | 53.42% |
50.94%
2.5 pts better
|
Numerator 39 · Denominator 73 |
| Pressure ulcers or injuries, new or worsened | 6.67% |
2.29%
4.4 pts worse
|
Numerator 7 · Denominator 105 · Adjusted rate 4.53% |
| Healthcare-associated infections requiring hospitalization | 7.82% |
7.12%
0.7 pts worse
|
No Different than the National Rate · Eligible stays 100 · Observed rate 9% · Lower 95% interval 4.54% |
| Staff COVID-19 vaccination coverage | 5.39% |
8.2%
2.8 pts worse
|
Numerator 9 · Denominator 167 |
| Staff flu vaccination coverage | 8.18% |
42%
33.8 pts worse
|
Numerator 13 · Denominator 159 |
| Discharge function score | 56.16% |
56.45%
0.3 pts worse
|
Numerator 41 · Denominator 73 |
| Transfer of health information to provider | 89.29% |
95.95%
6.7 pts worse
|
Numerator 25 · Denominator 28 |
| Transfer of health information to patient | 100% |
96.28%
3.7 pts better
|
Numerator 40 · Denominator 40 |
| Resident COVID-19 vaccinations up to date | 25.93% |
25.2%
0.7 pts better
|
Numerator 14 · Denominator 54 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.4 |
2.0
0.6 pts better
|
1.9
0.5 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.2 · Expected 1.7 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.1 |
2.3
0.2 pts better
|
1.8
0.3 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 1.8 · Expected 1.4 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 83.8% |
89.6%
5.8 pts worse
|
93.4%
9.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 86.6% · Q2 80.4% · Q3 78.2% · Q4 89.8% · 4Q avg 83.8% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 74.0% |
91.6%
17.6 pts worse
|
95.5%
21.5 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 74.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.0% |
3.3%
1.3 pts better
|
3.3%
1.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 2.7% · Q3 0.9% · Q4 0.8% · 4Q avg 2.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 99.8% |
50.3%
49.5 pts worse
|
11.4%
88.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 99.1% · Q3 100.0% · Q4 100.0% · 4Q avg 99.8% |
| Percentage of long-stay residents who lose too much weight | 4.0% |
6.5%
2.5 pts better
|
5.4%
1.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 8.3% · Q3 2.0% · Q4 2.9% · 4Q avg 4.0% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 9.3% |
18.5%
9.2 pts better
|
19.6%
10.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 6.1% · Q3 7.8% · Q4 12.3% · 4Q avg 9.3% |
| Percentage of long-stay residents who received an antipsychotic medication | 13.2% |
22.8%
9.6 pts better
|
16.7%
3.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 13.6% · Q3 11.7% · Q4 13.3% · 4Q avg 13.2% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 4.9% |
17.2%
12.3 pts better
|
16.3%
11.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 8.5% · Q3 0.0% · Q4 6.3% · 4Q avg 4.9% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.3% |
15.0%
8.7 pts better
|
14.9%
8.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.6% · Q2 6.7% · Q3 5.4% · Q4 2.0% · 4Q avg 6.3% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.1% |
1.1%
1 pts better
|
1.0%
0.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.1% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.9% |
1.7%
0.8 pts better
|
1.7%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 0.0% · Q3 0.0% · Q4 1.7% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 14.7% |
21.3%
6.6 pts better
|
19.8%
5.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 20.1% · Q2 16.4% · Q3 10.9% · Q4 11.7% · 4Q avg 14.7% |
| Percentage of long-stay residents with pressure ulcers | 5.9% |
5.2%
0.7 pts worse
|
5.1%
0.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 7.3% · Q3 4.3% · Q4 3.9% · 4Q avg 5.9% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 18.9% |
68.8%
49.9 pts worse
|
81.7%
62.8 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 11.3% · Q2 12.1% · Q3 23.3% · Q4 33.3% · 4Q avg 18.9% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 8.2% |
14.0%
5.8 pts better
|
12.0%
3.8 pts better
|
Short Stay · 20240701-20250630 · Adjusted 8.2% · Observed 7.9% · Expected 10.7% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.8% |
2.3%
0.5 pts better
|
1.6%
0.2 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.7% · Q3 1.8% · Q4 2.4% · 4Q avg 1.8% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 15.5% |
63.0%
47.5 pts worse
|
79.7%
64.2 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 15.5% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 20.1% |
26.2%
6.1 pts better
|
23.9%
3.8 pts better
|
Short Stay · 20240701-20250630 · Adjusted 20.1% · Observed 19.1% · Expected 22.7% · Used in QM five-star |
Survey summary
Top issue: Quality of Life and Care (2 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (6 deficiencies)
Top issue: Quality of Life and Care (5 deficiencies)
8 fire-safety deficiencies
Top issue: Emergency Preparedness (3 deficiencies)
Top issue: Quality of Life and Care (4 deficiencies)
4 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Fire safety
Fire Safety
Have an enclosure around a vertical opening shaft.
Not marked corrected
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-09-13
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-07-25
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-08-08
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-07-29
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-07-30
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-25
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-07-25
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-07-25
Fire Safety
Have restrictions on the use of portable space heaters.
Corrected 2024-07-24
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2024-07-29
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2023-09-05
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2023-09-05
Fire Safety
Implement emergency and standby power systems.
Corrected 2023-09-05
Fire Safety
Have an enclosure around a vertical opening shaft.
Not marked corrected
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-08-23
Fire Safety
Have proper power supply for life support equipment.
Corrected 2023-08-23
Fire Safety
Provide properly protected cooking facilities.
Corrected 2023-09-05
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-08-23
Fire Safety
Have an enclosure around a vertical opening shaft.
Not marked corrected
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-09-21
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-09-21
Fire Safety
Ensure proper storage of liquid oxygen.
Corrected 2022-09-21
Inspection history
Health
Provide and implement an infection prevention and control program.
Corrected 2025-12-31
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-12-31
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-04-18
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-02-25
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-16
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-22
Health
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2024-07-22
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-08-28
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-28
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-08-14
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-08-14
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-14
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-08-14
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-08-14
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-14
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-08-14
Health
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-08-14
Health
Provide and implement an infection prevention and control program.
Corrected 2023-08-14
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-06-22
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-06-22
Health
Give the resident's representative the ability to exercise the resident's rights.
Corrected 2023-05-25
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-09-08
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2022-09-08
Health
Assess the resident when there is a significant change in condition
Corrected 2022-09-08
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-09-08
Health
Provide and implement an infection prevention and control program.
Corrected 2022-09-08
Health
Report COVID19 data to residents and families.
Corrected 2022-09-08
Health
Perform COVID19 testing on residents and staff.
Corrected 2022-09-08
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-09-08
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-09-08
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-09-08
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-09-08
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-09-08
Penalties and ownership
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
Corporate Director · Individual
Corporate Officer · Individual
W-2 Managing Employee · Individual
Nearby options
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South Chicago Height, IL
1-star overall rating with 2-star inspections with abuse icon flag with $169,684 in total fines with 14 recent health deficiencies with 25 fire-safety deficiencies in the latest cycle
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