Liberty, MO

Pleasant Valley Manor Care Center

4-star overall rating with 4-star inspections with $37,285 in total fines with 7 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

6814 Sobbie Road, Liberty, MO

(816) 781-5277

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

102

Certified beds

Average residents

63

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Juckette Family Homes

Operator or chain grouping

Approved since

1997-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 2 overall / 2 health / 2 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.42

Registered nurse staffing · state 0.46 · national 0.68

LPN hours / resident day

0.80

Licensed practical nurse staffing · state 0.68 · national 0.87

Aide hours / resident day

2.33

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.56

All reported nurse hours · state 3.47 · national 3.89

Licensed hours

1.22

RN + LPN hours · state 1.14 · national 1.54

Weekend hours

3.44

Weekend nurse staffing · state 3.04 · national 3.43

Weekend RN hours

0.44

Weekend registered nurse coverage · state 0.33 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.46

CMS adjusted RN staffing hours

Adjusted total hours

3.85

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

28%

Annual nurse turnover · state 57% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,294

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

24.12

Composite VBP score used to determine payment impact.

Payment multiplier

0.9834

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

0

Performance 8.38% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

5.28

Baseline 53.23% · Performance 42.10% · Measure score 5.28 · Achievement 5.28 · Improvement 3.42

Adjusted total nurse staffing

1.96

Baseline 3.59 hours · Performance 3.63 hours · Measure score 1.96 · Achievement 1.96 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.5%
10.72%
0.8 pts worse
No Different than the National Rate · Eligible stays 41 · Observed rate 14.63% · Lower 95% interval 7.31%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 9 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 1.05
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 21 · Denominator 21
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 21
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 21 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 8.38%
7.12%
1.3 pts worse
No Different than the National Rate · Eligible stays 26 · Observed rate 15.38% · Lower 95% interval 3.79%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 90
Staff flu vaccination coverage 15.49%
42%
26.5 pts worse
Numerator 22 · Denominator 142
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
2.1
0.3 pts better
1.9
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.0 · Expected 1.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
2.3
1.3 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.7 · Expected 1.1 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
84.8%
15.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 71.9%
90.9%
19 pts worse
95.5%
23.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 71.9%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
4.1%
4.1 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.4%
14.7%
14.3 pts better
11.4%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.6% · Q4 0.0% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight 0.0%
5.5%
5.5 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 34.6%
25.3%
9.3 pts worse
19.6%
15 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 36.8% · Q3 37.5% · Q4 30.8% · 4Q avg 34.6%
Percentage of long-stay residents who received an antipsychotic medication 17.5%
25.0%
7.5 pts better
16.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.9% · Q2 16.2% · Q3 15.8% · Q4 16.7% · 4Q avg 17.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 10.8%
20.3%
9.5 pts better
16.3%
5.5 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 17.8%
19.8%
2 pts better
14.9%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.3% · Q2 25.0% · Q3 20.0% · Q4 12.5% · 4Q avg 17.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.7%
1.4%
2.3 pts worse
1.0%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 4.7% · Q3 3.0% · Q4 4.9% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
2.6%
2.2 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.8% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 10.3%
18.1%
7.8 pts better
19.8%
9.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.3% · Q2 9.0% · Q3 10.3% · Q4 10.5% · 4Q avg 10.3%
Percentage of long-stay residents with pressure ulcers 1.9%
5.0%
3.1 pts better
5.1%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.1% · Q3 2.1% · Q4 3.1% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
66.4%
32.2 pts better
81.7%
16.9 pts better
Short Stay · 2024Q4-2025Q3 · Q4 100.0% · 4Q avg 98.6%
Percentage of short-stay residents who had an outpatient emergency department visit 18.5%
13.4%
5.1 pts worse
12.0%
6.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 18.5% · Observed 17.2% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 8.0%
2.2%
5.8 pts worse
1.6%
6.4 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 8.0% · Used in QM five-star
Percentage of short-stay residents who were rehospitalized after a nursing home admission 13.4%
25.3%
11.9 pts better
23.9%
10.5 pts better
Short Stay · 20240701-20250630 · Adjusted 13.4% · Observed 13.8% · Expected 24.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-05 · Fire 2025-09-05

7 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 2 Health 2024-09-05 · Fire 2024-09-05

4 health deficiencies

Top issue: Nursing and Physician Services (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-06-22 · Fire 2023-06-22

14 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

11 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

L · Immediate jeopardy 2025-09-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-10-19

L · Immediate jeopardy 2025-09-05

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2025-10-19

F · Potential for more than minimal harm 2025-09-05

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2025-10-19

F · Potential for more than minimal harm 2025-09-05

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-10-19

F · Potential for more than minimal harm 2025-09-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-10-19

F · Potential for more than minimal harm 2024-09-05

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-10-18

F · Potential for more than minimal harm 2024-09-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-18

F · Potential for more than minimal harm 2024-09-05

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-10-18

F · Potential for more than minimal harm 2023-06-22

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-08-06

F · Potential for more than minimal harm 2023-06-22

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-08-06

F · Potential for more than minimal harm 2023-06-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-08-06

F · Potential for more than minimal harm 2023-06-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-06

F · Potential for more than minimal harm 2023-06-22

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-08-06

F · Potential for more than minimal harm 2023-06-22

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-08-06

F · Potential for more than minimal harm 2023-06-22

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-08-06

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-09-05

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-19

E · Potential for more than minimal harm 2025-09-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-19

D · Potential for more than minimal harm 2025-09-05

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-10-19

D · Potential for more than minimal harm 2025-09-05

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-10-19

E · Potential for more than minimal harm 2024-09-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-05

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-05

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-10-18

D · Potential for more than minimal harm 2024-09-05

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2024-10-18

D · Potential for more than minimal harm 2023-09-25

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-10-30

D · Potential for more than minimal harm 2023-09-25

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-10-30

E · Potential for more than minimal harm 2023-06-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F675 · Quality of Life and Care Deficiencies

Health

Honor each resident's preferences, choices, values and beliefs.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-06-22

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2023-08-06

E · Potential for more than minimal harm 2023-04-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-19

Penalties and ownership

What sits behind the stars

$37,285 2025-09-05

Fine

Fine · fine $37,285

Fine

$0 2025-09-05

Payment Denial

Payment Denial · denial start 2025-10-16 · 3 days

3 day denial

Ownership

Juckette, Joyce E

5% Or Greater Direct Ownership Interest · Individual

100% 6 facilities 1999-01-01
Biesenthal, Nichole

Operational/Managerial Control · Individual

0% 5 facilities 2024-02-26
Hudlemeyer, Teresa

Operational/Managerial Control · Individual

0% 6 facilities 2021-12-01
Juckette Management Services Inc

Operational/Managerial Control · Organization

0% 6 facilities 2008-12-03
Juckette, Holly

Operational/Managerial Control · Individual

0% 6 facilities 2015-12-01
Juckette, Holly

Corporate Director · Individual

0% 6 facilities 2015-11-03
Juckette, Holly

Corporate Officer · Individual

0% 6 facilities 2015-11-03
Juckette, Joyce E

Operational/Managerial Control · Individual

0% 6 facilities 2015-12-01
Juckette, Joyce E

Corporate Director · Individual

0% 6 facilities 2013-11-01
Juckette, Joyce E

Corporate Officer · Individual

0% 6 facilities 2015-11-03
Mansour, Kristianna

Operational/Managerial Control · Individual

0% 5 facilities 2020-11-26
Neuroth, Teri

Operational/Managerial Control · Individual

0% 6 facilities 2015-12-01
Neuroth, Teri

Corporate Director · Individual

0% 6 facilities 2015-11-03
Neuroth, Teri

Corporate Officer · Individual

0% 6 facilities 2015-11-03
Pleasant Valley Manor Inc

Operational/Managerial Control · Organization

0% 1 facilities 2008-12-03
Plowman, Audrey

Operational/Managerial Control · Individual

0% 5 facilities 2025-02-24
Steele, Lisa

Operational/Managerial Control · Individual

0% 6 facilities 2015-12-01
Steele, Lisa

Corporate Director · Individual

0% 6 facilities 2015-11-03
Steele, Lisa

Corporate Officer · Individual

0% 6 facilities 2015-11-03
Steele, Randall

Operational/Managerial Control · Individual

0% 6 facilities 2015-12-01
Steele, Randall

Corporate Director · Individual

0% 6 facilities 2009-07-01

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