Federal inspection record · CMS data as of October 1, 2026

Pleasant Valley Manor Care Center

6814 Sobbie Road, Liberty, MO · (816) 781-5277

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
102
Residents per day
61
Ownership
For-Profit
Chain
Juckette Family Homes
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 1997

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Missouri.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Missouri homes

Pleasant Valley Manor Care Center carries 41 inspection points. That is fewer than 74% of Missouri's 479 rated homes.

5★4★3★2★1★+15 homes above 391.2505102550100200inspection points → fewer is better on the leftThis home · 41 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Missouri: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–54 pts
  • 3★ 54–93.75 pts
  • 2★ 93.75–159 pts
  • 1★ over 159 pts

Bars show every rated home in Missouri by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

22 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 17 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care6E
  1. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    September 5, 2024 · Standard · F698 · Corrected October 18, 2024

  2. E

    Honor each resident's preferences, choices, values and beliefs.

    June 22, 2023 · Standard · F675 · Corrected August 6, 2023

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 22, 2023 · Standard · F677 · Corrected August 6, 2023

  4. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 22, 2023 · Standard · F689 · Corrected August 6, 2023

  5. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    June 22, 2023 · Standard · F690 · Corrected August 6, 2023

  6. E

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    June 22, 2023 · Standard · F700 · Corrected August 6, 2023

Resident Rights5E
  1. E

    Ensure that residents are fully informed and understand their health status, care and treatments.

    September 5, 2025 · Standard · F552 · Corrected October 19, 2025

  2. E

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    September 5, 2025 · Standard · F569 · Corrected October 19, 2025

  3. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    September 5, 2024 · Standard · F584 · Corrected October 18, 2024

  4. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 22, 2023 · Standard · F550 · Corrected August 6, 2023

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 22, 2023 · Standard · F584 · Corrected August 6, 2023

Nutrition and Dietary4E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 5, 2025 · Standard · F812 · Corrected October 19, 2025

  2. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    September 5, 2025 · Standard · F806 · Corrected October 19, 2025

  3. D

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    September 5, 2025 · Standard · F808 · Corrected October 19, 2025

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 5, 2024 · Standard · F812 · Corrected October 18, 2024

Pharmacy Service3E
  1. E

    Ensure medication error rates are not 5 percent or greater.

    September 5, 2025 · Standard · F759 · Corrected October 19, 2025

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 5, 2025 · Standard · F761 · Corrected October 19, 2025

  3. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    June 22, 2023 · Standard · F756 · Corrected August 6, 2023

Nursing and Physician Services1D
  1. D

    Observe each nurse aide's job performance and give regular training.

    September 5, 2024 · Standard · F730 · Corrected October 18, 2024

Freedom from Abuse, Neglect, and Exploitation1E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    June 22, 2023 · Standard · F607 · Corrected August 6, 2023

Resident Assessment and Care Planning1E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 22, 2023 · Standard · F656 · Corrected August 6, 2023

Environmental1E
  1. E

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    June 22, 2023 · Standard · F909 · Corrected August 6, 2023

Inspection history

  1. 2025-09-05

    7 health deficiencies · 9 fire-safety deficiencies

    Top issue: Nutrition and Dietary (3 deficiencies)

  2. 2024-09-05

    4 health deficiencies · 3 fire-safety deficiencies

    Top issue: Nursing and Physician Services (1 deficiency)

  3. 2023-06-22

    11 health deficiencies · 11 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 47 min of nursing staff time a day, 21 min of it from a registered nurse.

This home

3 h 47 min

Missouri average

3 h 24 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 20% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$24,235 in federal fines on record over the past three years.

DatePenaltyAmount
2025-09-05Fine$24,235
2025-09-05Payment Denial · 3 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse2.22.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better1.12.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine16 pts better100.0%84.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine27.9 pts worse62.9%90.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.1 pts better0.9%4.0%3.2%
Percentage of long-stay residents who have depressive symptoms20 pts better0.0%20.0%13.5%
Percentage of long-stay residents who lose too much weight5.1 pts better0.0%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.8 pts better24.8%25.6%19.5%
Percentage of long-stay residents who received an antipsychotic medication12.3 pts better11.2%23.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.8 pts better8.0%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.7 pts better9.7%17.4%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder3.7 pts worse4.6%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection1.7 pts better0.5%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.3 pts better9.8%17.1%18.3%
Percentage of long-stay residents with pressure ulcers2.7 pts better1.7%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine34.3 pts better100.0%65.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6 pts better7.4%13.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication13.3 pts worse15.4%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine42.2 pts worse19.2%61.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission5.7 pts worse31.4%25.7%23.4%

·

Who owns and runs it

35 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Juckette, Joyce E5% Or Greater Direct Ownership Interest · Individual100%6 facilities
Biesenthal, NicholeOperational/Managerial Control · Individual0%6 facilities
Biesenthal, NicholeAdp Of The SNF · Individual0%6 facilities
Hudlemeyer, TeresaOperational/Managerial Control · Individual0%6 facilities
Hudlemeyer, TeresaAdp Of The SNF · Individual0%6 facilities
Juckette Management Services IncOperational/Managerial Control · Organization0%6 facilities
Juckette, HollyCorporate Director · Individual0%6 facilities
Juckette, HollyCorporate Officer · Individual0%6 facilities
Juckette, HollyOperational/Managerial Control · Individual0%6 facilities
Juckette, HollyAdp Of The SNF · Individual0%6 facilities
Juckette, Joyce ECorporate Director · Individual0%6 facilities
Juckette, Joyce ECorporate Officer · Individual0%6 facilities
Juckette, Joyce EOperational/Managerial Control · Individual0%6 facilities
Juckette, Joyce EAdp Of The SNF · Individual0%6 facilities
Mansour, KristiannaOperational/Managerial Control · Individual0%6 facilities
Mansour, KristiannaAdp Of The SNF · Individual0%6 facilities
Neuroth, TeriCorporate Director · Individual0%6 facilities
Neuroth, TeriCorporate Officer · Individual0%6 facilities
Neuroth, TeriOperational/Managerial Control · Individual0%6 facilities
Neuroth, TeriAdp Of The SNF · Individual0%6 facilities
Pleasant Valley Manor IncIndirect Ownership Interest · Organization0%1 facilities
Pleasant Valley Manor IncOperational/Managerial Control · Organization0%1 facilities
Pleasant Valley Manor IncAdp Of The SNF · Organization0%1 facilities
Plowman, AudreyOperational/Managerial Control · Individual0%6 facilities
Plowman, AudreyAdp Of The SNF · Individual0%6 facilities
Sabih, LouayAdp Of The SNF · Individual0%3 facilities
Steele, LisaCorporate Director · Individual0%6 facilities
Steele, LisaCorporate Officer · Individual0%6 facilities
Steele, LisaOperational/Managerial Control · Individual0%6 facilities
Steele, LisaAdp Of The SNF · Individual0%6 facilities
Steele, RandallCorporate Director · Individual0%6 facilities
Steele, RandallOperational/Managerial Control · Individual0%6 facilities
Steele, RandallAdp Of The SNF · Individual0%6 facilities
Vaughan, LadonnaOperational/Managerial Control · Individual0%1 facilities
Vaughan, LadonnaAdp Of The SNF · Individual0%1 facilities

·

Fire safety

23 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9F
  1. F

    Have an enclosure around a vertical opening shaft.

    September 5, 2025 · K311 · Corrected October 19, 2025

  2. F

    Provide properly protected cooking facilities.

    September 5, 2025 · K324 · Corrected October 19, 2025

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 5, 2025 · K353 · Corrected October 19, 2025

  4. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    September 5, 2025 · K372 · Corrected October 19, 2025

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 5, 2024 · K345 · Corrected October 18, 2024

  6. F

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    September 5, 2024 · K374 · Corrected October 18, 2024

  7. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 22, 2023 · K345 · Corrected August 6, 2023

  8. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 22, 2023 · K353 · Corrected August 6, 2023

  9. E

    Provide properly protected cooking facilities.

    June 22, 2023 · K324 · Corrected August 6, 2023

Egress3F
  1. E

    Install emergency lighting that can last at least 1 1/2 hours.

    September 5, 2025 · K291 · Corrected October 19, 2025

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    September 5, 2024 · K291 · Corrected October 18, 2024

  3. F

    Install emergency lighting that can last at least 1 1/2 hours.

    June 22, 2023 · K291 · Corrected August 6, 2023

Miscellaneous3F
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    September 5, 2025 · K741 · Corrected October 19, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    June 22, 2023 · K712 · Corrected August 6, 2023

  3. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    June 22, 2023 · K741 · Corrected August 6, 2023

Gas, Vacuum, and Electrical Systems3F
  1. E

    Ensure proper usage of power strips and extension cords.

    September 5, 2025 · K920 · Corrected October 19, 2025

  2. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    June 22, 2023 · K914 · Corrected August 6, 2023

  3. E

    Ensure proper usage of power strips and extension cords.

    June 22, 2023 · K920 · Corrected August 6, 2023

Services2E
  1. E

    Have properly installed electrical wiring and gas equipment.

    June 22, 2023 · K511 · Corrected August 6, 2023

  2. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    June 22, 2023 · K521 · Corrected August 6, 2023

Construction1F
  1. F

    Meet other general requirements.

    June 22, 2023 · K100 · Corrected August 6, 2023

·

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