Federal inspection record · CMS data as of October 1, 2026

Pines Retirement Center of Baton Rouge

14686 Old Hammond Hwy., Baton Rouge, LA · (225) 272-9339

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
85
Residents per day
56
Ownership
For-Profit
Chain
Ark Post Acute Network
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 15, 2000

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Louisiana homes

Pines Retirement Center of Baton Rouge carries 230.5 inspection points. That is fewer than 3% of Louisiana's 264 rated homes.

5★4★3★2★1★+5 homes above 242.0305102550100200inspection points → fewer is better on the leftThis home · 230.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–33 pts
  • 3★ 33–53 pts
  • 2★ 53–88.75 pts
  • 1★ over 88.75 pts

Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

67 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 1 100 pts
L 2 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 35 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. L

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 10, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F609 · Corrected November 7, 2024

  2. L

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    October 10, 2024 · Complaint inspection · Administration · F835 · Corrected November 7, 2024

  3. K

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    October 10, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected November 7, 2024

Everything else, by area of care

Resident Assessment and Care Planning15E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 10, 2025 · Standard · F658 · Corrected October 10, 2025

  2. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    September 10, 2025 · Standard · F644 · Corrected October 10, 2025

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 10, 2025 · Standard · F656 · Corrected October 10, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 10, 2025 · Standard · F842 · Corrected October 10, 2025

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 24, 2025 · Complaint · F658 · Corrected August 25, 2025

  6. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 4, 2025 · Complaint · F657 · Corrected February 21, 2025

  7. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    October 10, 2024 · Complaint · F657 · Corrected November 7, 2024

  8. D

    Ensure each resident receives an accurate assessment.

    October 10, 2024 · Standard · F641 · Corrected November 7, 2024

  9. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 29, 2024 · Complaint · F656 · Corrected October 5, 2024

  10. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 29, 2024 · Complaint · F658 · Corrected September 20, 2024

  11. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 29, 2024 · Complaint · F842 · Corrected September 20, 2024

  12. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 13, 2024 · Complaint · F656 · Corrected April 5, 2024

  13. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 13, 2024 · Complaint · F842 · Corrected April 5, 2024

  14. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 20, 2023 · Standard · F658 · Corrected November 4, 2023

  15. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 20, 2023 · Standard · F842 · Corrected November 4, 2023

Quality of Life and Care11E
  1. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    September 10, 2025 · Standard · F693 · Corrected October 10, 2025

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 10, 2024 · Complaint · F684 · Corrected November 7, 2024

  3. E

    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

    October 10, 2024 · Complaint · F741 · Corrected November 7, 2024

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 10, 2024 · Complaint · F689 · Corrected November 7, 2024

  5. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    August 29, 2024 · Complaint · F693 · Corrected September 20, 2024

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 9, 2024 · Complaint · F686 · Corrected July 21, 2024

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 13, 2024 · Complaint · F689 · Corrected April 5, 2024

  8. E

    Provide activities to meet all resident's needs.

    December 13, 2023 · Complaint · F679 · Corrected January 15, 2024

  9. E

    Ensure the activities program is directed by a qualified professional.

    December 13, 2023 · Complaint · F680 · Corrected January 15, 2024

  10. E

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    December 13, 2023 · Complaint · F693 · Corrected January 15, 2024

  11. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    October 24, 2023 · Complaint · F677 · Corrected November 27, 2023

Resident Rights10E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    September 10, 2025 · Standard · F558 · Corrected October 10, 2025

  2. E

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    October 10, 2024 · Complaint · F580 · Corrected November 7, 2024

  3. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    October 10, 2024 · Complaint · F561 · Corrected November 7, 2024

  4. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 29, 2024 · Complaint · F584 · Corrected September 20, 2024

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    August 29, 2024 · Complaint · F580 · Corrected September 20, 2024

  6. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    August 29, 2024 · Complaint · F623 · Corrected September 20, 2024

  7. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 12, 2024 · Complaint · F584 · Corrected July 1, 2024

  8. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 13, 2023 · Complaint · F584 · Corrected January 15, 2024

  9. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    October 24, 2023 · Complaint · F584 · Corrected November 27, 2023

  10. E

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    September 20, 2023 · Standard · F576 · Corrected November 4, 2023

Pharmacy Service6E
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 10, 2025 · Standard · F761 · Corrected October 10, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    July 24, 2025 · Complaint · F760 · Corrected August 25, 2025

  3. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 29, 2024 · Complaint · F755 · Corrected September 20, 2024

  4. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 13, 2024 · Complaint · F755 · Corrected April 5, 2024

  5. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    September 20, 2023 · Standard · F755 · Corrected November 4, 2023

  6. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 20, 2023 · Standard · F761 · Corrected November 4, 2023

Nutrition and Dietary5F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 10, 2025 · Standard · F812 · Corrected October 10, 2025

  2. E

    Dispose of garbage and refuse properly.

    September 10, 2025 · Standard · F814 · Corrected October 10, 2025

  3. E

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    October 10, 2024 · Standard · F801 · Corrected November 7, 2024

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    October 10, 2024 · Standard · F812 · Corrected November 7, 2024

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 12, 2024 · Complaint · F812 · Corrected July 1, 2024

Nursing and Physician Services5E
  1. C

    Post nurse staffing information every day.

    September 10, 2025 · Standard · F732 · Corrected October 10, 2025

  2. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    October 10, 2024 · Complaint · F726 · Corrected November 7, 2024

  3. D

    Post nurse staffing information every day.

    March 13, 2024 · Complaint · F732 · Corrected April 5, 2024

  4. E

    Post nurse staffing information every day.

    December 13, 2023 · Complaint · F732 · Corrected January 15, 2024

  5. E

    Post nurse staffing information every day.

    September 20, 2023 · Standard · F732 · Corrected November 4, 2023

Infection Control4E
  1. D

    Provide and implement an infection prevention and control program.

    July 24, 2025 · Complaint · F880 · Corrected August 25, 2025

  2. D

    Provide and implement an infection prevention and control program.

    October 10, 2024 · Standard · F880 · Corrected November 7, 2024

  3. E

    Provide and implement an infection prevention and control program.

    August 29, 2024 · Complaint · F880 · Corrected September 20, 2024

  4. E

    Provide and implement an infection prevention and control program.

    September 20, 2023 · Standard · F880 · Corrected November 4, 2023

Environmental3E
  1. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    August 29, 2024 · Complaint · F925 · Corrected September 20, 2024

  2. E

    Keep all essential equipment working safely.

    December 13, 2023 · Complaint · F908 · Corrected January 15, 2024

  3. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    December 13, 2023 · Complaint · F925 · Corrected January 15, 2024

Freedom from Abuse, Neglect, and Exploitation3E
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 13, 2024 · Complaint · F600 · Corrected April 26, 2024

  2. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 13, 2023 · Complaint · F609 · Corrected January 15, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 13, 2023 · Complaint · F600 · Corrected January 15, 2024

Administration2F
  1. E

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    December 13, 2023 · Complaint · F835 · Corrected January 15, 2024

  2. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    October 24, 2023 · Complaint · F867 · Corrected November 27, 2023

Inspection history

  1. 2025-09-10

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2024-10-10

    18 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-09-20

    39 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 30 min of nursing staff time a day, 12 min of it from a registered nurse.

This home

4 h 30 min

Louisiana average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 66% of nursing staff and 40% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$174,993 in federal fines on record over the past three years.

DatePenaltyAmount
2024-08-29Fine$174,993

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse2.62.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days2 pts worse4.62.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine88.1 pts worse5.7%93.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.9 pts worse91.1%96.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts better2.4%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms1.9 pts better0.5%2.4%13.5%
Percentage of long-stay residents who lose too much weight2.1 pts worse7.4%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.5 pts better13.8%23.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.2 pts better21.6%22.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.7 pts better11.4%15.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.2 pts better13.3%16.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse1.2%1.0%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts worse2.0%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.8 pts worse19.7%14.9%18.3%
Percentage of long-stay residents with pressure ulcers2.1 pts better3.4%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine84.1 pts worse2.3%86.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.7 pts worse16.1%14.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.7 pts better1.4%3.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine72.4 pts worse5.4%77.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission7.3 pts better21.0%28.3%23.4%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Toledo Prop Mgmt LLC5% Or Greater Direct Ownership Interest · Organization51%2 facilities
Dane Mgmt LLC5% Or Greater Direct Ownership Interest · Organization24%2 facilities
Rhc10 LLC5% Or Greater Direct Ownership Interest · Organization24%2 facilities
Ark Post Acute Network LLCOperational/Managerial Control · Organization0%3 facilities
Bridges, RoyCorporate Officer · Individual0%6 facilities
Justiniano, KimberlyCorporate Officer · Individual0%3 facilities
Stewart, JoelW-2 Managing Employee · Individual0%2 facilities

·

Other homes nearby

  1. Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h
    Fines
    $10,748
  2. Flannery Oaks Guest House

    Baton Rouge, LA · Plantation Management Company

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 7 min
    Fines
    $0
  3. Capitol House Nursing and Rehab Center

    Baton Rouge, LA · The Carpenter Health Network

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 55 min
    Fines
    $0