Federal inspection record · CMS data as of October 1, 2026

Pelican Pointe Health And Rehabilitation Center

710 3rd St, Windsor, CO · (970) 686-7474

CMS overall rating

2 of 5

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Certified beds
104
Residents per day
89
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 1, 1990

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Colorado.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Colorado homes

Pelican Pointe Health And Rehabilitation Center carries 122.75 inspection points. That is fewer than 12% of Colorado's 208 rated homes.

5★4★3★2★1★+7 homes above 18305102550100inspection points → fewer is better on the leftThis home · 122.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Colorado: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–22 pts
  • 4★ 22–44 pts
  • 3★ 44–70.75 pts
  • 2★ 70.75–104 pts
  • 1★ over 104 pts

Bars show every rated home in Colorado by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

42 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 21 4 pts
E 5 8 pts
F 12 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 19, 2026 · Complaint inspection · Quality of Life and Care · F684 · Corrected June 5, 2026

  2. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 15, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected August 8, 2025

  3. G

    Provide enough food/fluids to maintain a resident's health.

    December 11, 2023 · Standard inspection · Quality of Life and Care · F692 · Corrected December 29, 2023

  4. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 25, 2022 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected September 28, 2022

Everything else, by area of care

Quality of Life and Care7E
  1. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 15, 2026 · Standard · F686 · Corrected February 7, 2026

  2. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    January 15, 2026 · Standard · F698 · Corrected February 7, 2026

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 10, 2024 · Complaint · F677 · Corrected June 12, 2024

  4. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 10, 2024 · Complaint · F689 · Corrected June 11, 2024

  5. E

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    December 11, 2023 · Standard · F744 · Corrected December 29, 2023

  6. E

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    August 25, 2022 · Standard · F744 · Corrected September 28, 2022

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 25, 2022 · Standard · F689 · Corrected September 28, 2022

Administration7F
  1. F

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    July 15, 2025 · Complaint · F839 · Corrected August 8, 2025

  2. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    July 15, 2025 · Complaint · F867 · Corrected August 8, 2025

  3. F

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    December 11, 2023 · Standard · F838 · Corrected December 29, 2023

  4. F

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    December 11, 2023 · Standard · F867 · Corrected December 29, 2023

  5. F

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    December 11, 2023 · Standard · F944 · Corrected December 29, 2023

  6. F

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    December 11, 2023 · Standard · F949 · Corrected December 29, 2023

  7. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    August 25, 2022 · Standard · F849 · Corrected September 28, 2022

Infection Control6F
  1. D

    Provide and implement an infection prevention and control program.

    May 19, 2026 · Complaint · F880 · Corrected June 5, 2026

  2. D

    Provide and implement an infection prevention and control program.

    January 15, 2026 · Standard · F880 · Corrected February 7, 2026

  3. D

    Implement a program that monitors antibiotic use.

    January 15, 2026 · Standard · F881 · Corrected February 7, 2026

  4. E

    Provide and implement an infection prevention and control program.

    June 10, 2024 · Complaint · F880 · Corrected June 11, 2024

  5. F

    Provide and implement an infection prevention and control program.

    December 11, 2023 · Standard · F880 · Corrected December 29, 2023

  6. F

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    December 11, 2023 · Standard · F883 · Corrected December 29, 2023

Freedom from Abuse, Neglect, and Exploitation5F
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 21, 2026 · Complaint · F609 · Not yet marked corrected

  2. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    January 15, 2026 · Standard · F605 · Corrected February 7, 2026

  3. F

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    December 11, 2023 · Standard · F943 · Corrected December 29, 2023

  4. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 11, 2023 · Standard · F600 · Corrected December 29, 2023

  5. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 11, 2023 · Standard · F609 · Corrected December 29, 2023

Pharmacy Service3D
  1. D

    Ensure that residents are free from significant medication errors.

    May 19, 2026 · Complaint · F760 · Corrected June 5, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 11, 2023 · Standard · F761 · Corrected December 29, 2023

  3. D

    Ensure that residents are free from significant medication errors.

    August 25, 2022 · Standard · F760 · Corrected September 28, 2022

Resident Assessment and Care Planning3D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 15, 2026 · Standard · F657 · Corrected February 7, 2026

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 11, 2023 · Standard · F658 · Corrected December 29, 2023

  3. D

    Plan the resident's discharge to meet the resident's goals and needs.

    December 11, 2023 · Standard · F660 · Corrected December 29, 2023

Resident Rights3D
  1. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 4, 2025 · Complaint · F585 · Corrected February 19, 2025

  2. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    December 11, 2023 · Complaint · F585 · Corrected December 29, 2023

  3. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 25, 2022 · Standard · F584 · Corrected September 28, 2022

Environmental2F
  1. F

    Keep all essential equipment working safely.

    December 11, 2023 · Standard · F908 · Corrected December 29, 2023

  2. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    August 25, 2022 · Standard · F925 · Corrected September 28, 2022

Nutrition and Dietary2F
  1. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    December 11, 2023 · Standard · F806 · Corrected December 29, 2023

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 25, 2022 · Standard · F812 · Corrected September 28, 2022

Inspection history

  1. 2026-01-15

    10 health deficiencies · 12 fire-safety deficiencies

    Top issue: Infection Control (3 deficiencies)

  2. 2023-12-11

    21 health deficiencies · 6 fire-safety deficiencies

    Top issue: Administration (6 deficiencies)

  3. 2022-08-25

    11 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 22 min of nursing staff time a day, 47 min of it from a registered nurse.

This home

3 h 22 min

Colorado average

3 h 42 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 63% of nursing staff and 35% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$78,577 in federal fines on record over the past three years.

DatePenaltyAmount
2026-05-19Fine$17,010
2025-07-15Fine$18,707
2023-12-11Fine$30,862
2023-11-20Fine$3,529
2023-10-30Fine$8,469

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts better0.81.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better1.31.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.7 pts better95.1%93.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine8.7 pts worse85.0%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts worse4.6%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms3.5 pts better5.3%8.8%13.5%
Percentage of long-stay residents who lose too much weight2.3 pts worse7.1%4.8%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.1 pts better5.5%11.6%19.5%
Percentage of long-stay residents who received an antipsychotic medication18.9 pts worse38.8%19.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.6 pts worse12.3%11.7%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.2 pts better9.6%12.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts better0.0%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts worse2.3%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2 pts worse22.6%20.6%18.3%
Percentage of long-stay residents with pressure ulcers1 pts worse4.4%3.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine28 pts worse49.0%77.0%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.6 pts better0.0%1.6%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine37.2 pts worse36.4%73.6%80.1%

·

Fire safety

19 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. F

    Install an approved automatic sprinkler system.

    January 15, 2026 · K351 · Corrected August 10, 2026

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 15, 2026 · K353 · Corrected April 20, 2026

  3. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    January 15, 2026 · K374 · Corrected February 10, 2027

  4. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    December 11, 2023 · K355 · Corrected January 12, 2024

Gas, Vacuum, and Electrical Systems4F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    January 15, 2026 · K918 · Corrected March 6, 2026

  2. E

    Have proper medical gas storage and administration areas.

    January 15, 2026 · K923 · Corrected March 10, 2026

  3. E

    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    January 15, 2026 · K927 · Corrected March 27, 2026

  4. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    December 11, 2023 · K914 · Corrected January 12, 2024

Emergency Preparedness4F
  1. F

    Develop a communication plan.

    December 11, 2023 · E29 · Corrected December 29, 2023

  2. F

    Establish emergency prep training and testing.

    December 11, 2023 · E36 · Corrected December 29, 2023

  3. F

    Establish staff and initial training requirements.

    December 11, 2023 · E37 · Corrected December 29, 2023

  4. F

    Develop and maintain an Emergency Preparedness Program (EP).

    December 11, 2023 · E4 · Corrected December 29, 2023

Services3F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    January 15, 2026 · K521 · Not yet marked corrected

  2. E

    Meet other general requirements that are deficient.

    January 15, 2026 · K500 · Corrected March 11, 2026

  3. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    August 25, 2022 · K521 · Not yet marked corrected

Egress2E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    January 15, 2026 · K211 · Corrected March 9, 2026

  2. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    January 15, 2026 · K223 · Corrected March 9, 2026

Construction1F
  1. F

    Use approved construction type or materials.

    January 15, 2026 · K161 · Corrected February 10, 2027

Miscellaneous1E
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    January 15, 2026 · K741 · Corrected February 25, 2026

·

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  2. Worst citation, 3 yrs
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    4 h 41 min
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  3. Center At Centerplace, LLC, The

    Greeley, CO · Veritas Management Group

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