Phenix City, AL

Parkwood Health Care Facility

5-star overall rating with 3-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

3301 Stadium Drive, Phenix City, AL

(334) 297-0237

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

74

Certified beds

Average residents

73

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Crowne Health Care

Operator or chain grouping

Approved since

1978-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

18 facilities

Chain averages 4 overall / 4 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.93

Registered nurse staffing · state 0.64 · national 0.68

LPN hours / resident day

0.85

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.53

Nurse aide staffing · state 2.50 · national 2.35

Total nurse hours

4.30

All reported nurse hours · state 3.91 · national 3.89

Licensed hours

1.78

RN + LPN hours · state 1.42 · national 1.54

Weekend hours

3.72

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.56

Weekend registered nurse coverage · state 0.36 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

1.04

CMS adjusted RN staffing hours

Adjusted total hours

4.83

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

21%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

36%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,859

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

53.49

Composite VBP score used to determine payment impact.

Payment multiplier

1.0082

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

6.80

Baseline 54.88% · Performance 35.90% · Measure score 6.80 · Achievement 6.80 · Improvement 5.82

Adjusted total nurse staffing

3.90

Baseline 4.51 hours · Performance 4.19 hours · Measure score 3.90 · Achievement 3.90 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	Not Available	10.72%	Not Available · Eligible stays 21 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community	Not Available	50.57%	Not Available · Eligible stays 19 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary	0.85	1.02 0.2 pts better
Drug regimen review with follow-up	Not Available	95.27%	Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Falls with major injury	Not Available	0.77%	Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Discharge self-care score	Not Available	53.69%	Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Discharge mobility score	Not Available	50.94%	Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened	Not Available	2.29%	Numerator Not Available · Denominator 16 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization	Not Available	7.12%	Not Available · Eligible stays 9 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage	2.27%	8.2% 5.9 pts worse	Numerator 2 · Denominator 88
Staff flu vaccination coverage	42%	42% About the same	Numerator 42 · Denominator 100
Discharge function score	Not Available	56.45%	Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	Not Available	25.2%	Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	93.3%	91.3% 2 pts better	93.4% 0.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 93.1% · Q2 94.2% · Q3 94.4% · Q4 91.7% · 4Q avg 93.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	96.1%	94.8% 1.3 pts better	95.5% 0.6 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 96.1%
Percentage of long-stay residents experiencing one or more falls with major injury	1.8%	3.4% 1.6 pts better	3.3% 1.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.4% · Q3 1.4% · Q4 2.8% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.0%	1.3% 1.3 pts better	11.4% 11.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight	4.9%	5.3% 0.4 pts better	5.4% 0.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 0.0% · Q3 3.3% · Q4 9.5% · 4Q avg 4.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	19.9%	24.9% 5 pts better	19.6% 0.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 23.8% · Q2 20.3% · Q3 19.7% · Q4 15.9% · 4Q avg 19.9%
Percentage of long-stay residents who received an antipsychotic medication	13.2%	22.8% 9.6 pts better	16.7% 3.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 12.5% · Q3 15.1% · Q4 15.1% · 4Q avg 13.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.6% 0.6 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	10.9%	14.8% 3.9 pts better	16.3% 5.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 16.4% · Q3 19.1% · Q4 0.0% · 4Q avg 10.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	7.3%	13.4% 6.1 pts better	14.9% 7.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 8.3% · Q3 9.6% · Q4 3.8% · 4Q avg 7.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	1.6%	1.3% 0.3 pts worse	1.0% 0.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.0% · Q3 1.1% · Q4 1.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.8%	2.6% 0.8 pts better	1.7% 0.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.4% · Q3 2.9% · Q4 1.4% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	9.3%	13.5% 4.2 pts better	19.8% 10.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 8.0% · Q3 12.9% · Q4 5.6% · 4Q avg 9.3%
Percentage of long-stay residents with pressure ulcers	5.2%	5.7% 0.5 pts better	5.1% 0.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 5.0% · Q2 6.9% · Q3 4.6% · Q4 4.4% · 4Q avg 5.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	59.5%	84.3% 24.8 pts worse	81.7% 22.2 pts worse	Short Stay · 2024Q4-2025Q3 · 4Q avg 59.5%

Survey summary

Recent inspection cycles

Cycle 1 Health 2019-12-05 · Fire 2019-12-05

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2018-10-25 · Fire 2018-10-25

8 health deficiencies

Top issue: Resident Rights (4 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2017-10-05 · Fire 2017-10-05

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

11 fire-safety deficiencies

Top issue: Egress (4 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2019-12-05

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2020-01-13

D · Potential for more than minimal harm 2019-12-05

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2020-01-13

D · Potential for more than minimal harm 2019-12-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-01-13

F · Potential for more than minimal harm 2018-10-25

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2018-11-07

D · Potential for more than minimal harm 2018-10-25

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-10-25

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-10-25

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-11-08

D · Potential for more than minimal harm 2018-10-25

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2018-10-31

F · Potential for more than minimal harm 2017-10-05

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2017-11-20

F · Potential for more than minimal harm 2017-10-05

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2017-11-20

F · Potential for more than minimal harm 2017-10-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2017-11-20

F · Potential for more than minimal harm 2017-10-05

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2017-11-20

F · Potential for more than minimal harm 2017-10-05

K926 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2017-11-20

E · Potential for more than minimal harm 2017-10-05

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2017-11-20

E · Potential for more than minimal harm 2017-10-05

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2017-11-20

E · Potential for more than minimal harm 2017-10-05

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2017-11-20

D · Potential for more than minimal harm 2017-10-05

K221 · Egress Deficiencies

Fire Safety

Provide rooms that can be unlocked from inside without a key.

Corrected 2017-11-20

D · Potential for more than minimal harm 2017-10-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2017-11-20

D · Potential for more than minimal harm 2017-10-05

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2017-11-20

Inspection history

Recent health citations

D · Potential for more than minimal harm 2019-12-05

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2020-01-09

D · Potential for more than minimal harm 2019-12-05

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2020-01-09

F · Potential for more than minimal harm 2018-10-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-11-29

D · Potential for more than minimal harm 2018-10-25

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2018-11-29

D · Potential for more than minimal harm 2018-10-25

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2018-11-29

D · Potential for more than minimal harm 2018-10-25

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2018-11-29

D · Potential for more than minimal harm 2018-10-25

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2018-11-29

D · Potential for more than minimal harm 2018-10-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2018-11-29

C · Minimal harm 2018-10-25

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2018-11-29

C · Minimal harm 2018-10-25

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2018-11-29

F · Potential for more than minimal harm 2017-10-05

F371 · Nutrition and Dietary Deficiencies

Health

Store, cook, and serve food in a safe and clean way.

Corrected 2017-11-09

D · Potential for more than minimal harm 2017-10-05

F246 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2017-11-09

D · Potential for more than minimal harm 2017-10-05

F248 · Quality of Life and Care Deficiencies

Health

Provide activities to meet the interests and needs of each resident.

Corrected 2017-11-09

D · Potential for more than minimal harm 2017-10-05

F252 · Environmental Deficiencies

Health

Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

Corrected 2017-11-09

D · Potential for more than minimal harm 2017-10-05

F282 · Quality of Life and Care Deficiencies

Health

Provide care by qualified persons according to each resident's written plan of care.

Corrected 2017-11-09

Penalties and ownership

What sits behind the stars

Ownership

Crowne Management, LLC

Operational/Managerial Control · Organization

0% 18 facilities 2009-12-10

Crowne Operations, Inc

5% Or Greater Direct Ownership Interest · Organization

0% 18 facilities 2003-11-01

Dunnam, Noel

Corporate Director · Individual

0% 18 facilities 2015-06-11

Dunnam, Noel

Corporate Officer · Individual

0% 18 facilities 2015-06-11

Jennifer Jones Mcinnish Family Dynasty Trust #1

5% Or Greater Indirect Ownership Interest · Organization

0% 16 facilities 2016-12-31

Jones, Joseph

Corporate Director · Individual

0% 18 facilities 2003-12-03

Jones, Richard

Corporate Director · Individual

0% 21 facilities 2015-06-11

Jones, Richard

Corporate Officer · Individual

0% 21 facilities 2015-06-11

Manning, Marcus

Corporate Director · Individual

0% 18 facilities 2015-06-11

Mcinnish, Trenton

W-2 Managing Employee · Individual

0% 1 facilities 2018-08-10

Richard Bryan Jones Family Dynasty Trust #1

5% Or Greater Indirect Ownership Interest · Organization

0% 16 facilities 2016-12-31

Wilder, John

Corporate Director · Individual

0% 18 facilities 2003-12-03

Nearby options

Other facilities in reach

#1

Arabella Health & Wellness Of Phenix City

Phenix City, AL

3-star overall rating with 3-star inspections with $27,523 in total fines with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall: 3 / 5
Health: 3 / 5
Staffing: 2 / 5
Fines: $27,523

#2