Phenix City, AL

Canterbury Health Care Facility

2-star overall rating with 2-star inspections with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

1720 Knowles Road, Phenix City, AL

(334) 291-0485

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

137

Certified beds

Average residents

131

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Venza Care Management

Operator or chain grouping

Approved since

1983-06-28

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.31

Registered nurse staffing

LPN hours / resident day

1.01

Licensed practical nurse staffing

Aide hours / resident day

3.07

Nurse aide staffing

Weekend hours

3.67

Weekend nurse staffing

RN turnover

60%

Annual RN turnover

Total nurse turnover

53%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.0
2.0
1 pts better
1.9
0.9 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
1.8
0.2 pts better
1.8
0.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.6%
91.3%
5.3 pts better
93.4%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.2%
94.8%
2.6 pts worse
95.5%
3.3 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.9%
3.4%
0.5 pts better
3.3%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.6%
1.3%
0.7 pts better
11.4%
10.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.1%
5.3%
1.2 pts better
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 16.8%
24.9%
8.1 pts better
19.6%
2.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 14.9%
22.8%
7.9 pts better
16.7%
1.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.6%
0.6 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 18.7%
14.8%
3.9 pts worse
16.3%
2.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 19.8%
13.4%
6.4 pts worse
14.9%
4.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
1.3%
0.8 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.8%
2.6%
1.8 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.7%
13.5%
12.2 pts worse
19.8%
5.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.8%
5.7%
0.9 pts better
5.1%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 90.3%
84.3%
6 pts better
81.7%
8.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 15.8%
11.5%
4.3 pts worse
12.0%
3.8 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 2.7%
2.1%
0.6 pts worse
1.6%
1.1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.1%
80.3%
10.8 pts better
79.7%
11.4 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.7%
24.5%
8.8 pts better
23.9%
8.2 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-06-02 · Fire 2023-06-02

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 2 Health 2021-04-23 · Fire 2021-04-23

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2020-02-13 · Fire 2020-02-13

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-06-02

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2023-06-30

F · Potential for more than minimal harm 2023-06-02

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-30

F · Potential for more than minimal harm 2020-02-13

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2020-03-26

D · Potential for more than minimal harm 2020-02-13

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2020-03-26

Inspection history

Recent health citations

D · Potential for more than minimal harm 2023-10-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-08-17

D · Potential for more than minimal harm 2023-06-02

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-08-24

D · Potential for more than minimal harm 2023-06-02

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-07-07

D · Potential for more than minimal harm 2023-06-02

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-07-07

D · Potential for more than minimal harm 2023-06-02

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2023-07-07

D · Potential for more than minimal harm 2023-06-02

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-07

D · Potential for more than minimal harm 2023-06-02

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-07-07

G · Actual harm 2021-04-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-03-31

G · Actual harm 2021-04-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-03-31

F · Potential for more than minimal harm 2021-04-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-05-28

E · Potential for more than minimal harm 2021-04-23

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-05-28

D · Potential for more than minimal harm 2021-04-23

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-05-28

F · Potential for more than minimal harm 2020-02-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-03-19

Penalties and ownership

What sits behind the stars

Ownership

Aop SNF Operations Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2023-03-01
Aop Opco Manager LLC

Operational/Managerial Control · Organization

0% 4 facilities 2023-03-01
Azzam, Mohannad

Operational/Managerial Control · Individual

0% 7 facilities 2023-03-01
Ch Aop Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2023-03-01
Goodman, Menucha

Operational/Managerial Control · Individual

0% 12 facilities 2025-12-01
Goodman, Menucha

Corporate Officer · Individual

0% 12 facilities 2025-12-01
Herzka, Yisroel

5% Or Greater Indirect Ownership Interest · Individual

0% 82 facilities 2023-03-01
M Melb Opco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2025-12-01
M Melb Opco Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2025-12-01
Melb Opco Manager LLC

Operational/Managerial Control · Organization

0% 11 facilities 2025-12-01
Morris, Shannel

Operational/Managerial Control · Individual

0% 1 facilities 2025-12-11
Ms Aop Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2023-03-01
S Melb Opco Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2025-12-01
Ss Aop Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2023-03-01
Vertex Financial Services LLC

Operational/Managerial Control · Organization

0% 10 facilities 2025-01-01

Nearby options

Other facilities in reach

#1

Parkwood Health Care Facility

Phenix City, AL

5-star overall rating with 3-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
3 / 5
Staffing
5 / 5
Fines
$0
#2

Arabella Health & Wellness Of Phenix City

Phenix City, AL

3-star overall rating with 3-star inspections with $27,523 in total fines with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$27,523
#3

Magnolia Manor Of Columbus Nursing Center - West

Columbus, GA

2-star overall rating with 2-star inspections with $34,431 in total fines with 3 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$34,431

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