Federal inspection record · CMS data as of October 1, 2026

Canterbury Health Care Facility

1720 Knowles Road, Phenix City, AL · (334) 291-0485

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
137
Residents per day
131
Ownership
For-Profit
Chain
Venza Care Management
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 28, 1983

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Alabama.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Alabama homes

Canterbury Health Care Facility carries 45 inspection points. That is fewer than 20% of Alabama's 223 rated homes.

5★4★3★2★1★+7 homes above 29905102550100200inspection points → fewer is better on the leftThis home · 45 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Alabama: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–3 pts
  • 4★ 3–12 pts
  • 3★ 12–23 pts
  • 2★ 23–46 pts
  • 1★ over 46 pts

Bars show every rated home in Alabama by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

13 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 8 4 pts
E 1 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 23, 2021 · Standard inspection · Resident Assessment and Care Planning · F656 · Corrected March 31, 2021

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 23, 2021 · Standard inspection · Quality of Life and Care · F689 · Corrected March 31, 2021

Everything else, by area of care

Quality of Life and Care4D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 4, 2023 · Complaint · F689 · Corrected August 17, 2023

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 2, 2023 · Standard · F677 · Corrected July 7, 2023

  3. D

    Provide or obtain dental services for each resident.

    June 2, 2023 · Standard · F791 · Corrected July 7, 2023

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    April 23, 2021 · Standard · F695 · Corrected May 28, 2021

Resident Assessment and Care Planning3D
  1. D

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    June 2, 2023 · Standard · F640 · Corrected July 7, 2023

  2. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    June 2, 2023 · Standard · F644 · Corrected July 7, 2023

  3. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    June 2, 2023 · Standard · F661 · Corrected July 7, 2023

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 23, 2021 · Standard · F812 · Corrected May 28, 2021

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 13, 2020 · Standard · F812 · Corrected March 19, 2020

Resident Rights1D
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    June 2, 2023 · Standard · F554 · Corrected August 24, 2023

Pharmacy Service1E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 23, 2021 · Standard · F755 · Corrected May 28, 2021

Inspection history

  1. 2023-06-02

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  2. 2021-04-23

    5 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2020-02-13

    2 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 51 min of nursing staff time a day, 32 min of it from a registered nurse.

This home

3 h 51 min

Alabama average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 58% of nursing staff and 55% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.6 pts better1.31.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.6 pts worse2.31.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.2 pts better100.0%92.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.6 pts better100.0%95.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts better2.9%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.1 pts better1.4%1.5%13.5%
Percentage of long-stay residents who lose too much weight0.1 pts worse5.5%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.6 pts better14.7%24.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.1 pts better15.2%21.3%15.4%
Percentage of long-stay residents who were physically restrained0.5 pts better0.0%0.5%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.2 pts better6.8%11.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.5 pts worse13.0%11.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better0.0%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection1.7 pts better0.5%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9 pts worse21.2%12.2%18.3%
Percentage of long-stay residents with pressure ulcers2.5 pts worse7.7%5.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14 pts better99.6%85.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit8.6 pts worse20.3%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better1.3%1.9%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.4 pts better97.6%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.9 pts worse26.3%24.4%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Aop SNF Operations Holdings LLC5% Or Greater Direct Ownership Interest · Organization100%4 facilities
Ch Aop Holdings LLC5% Or Greater Indirect Ownership Interest · Organization48%4 facilities
Ms Aop Holdings LLC5% Or Greater Indirect Ownership Interest · Organization23%4 facilities
Ss Aop Holdings LLC5% Or Greater Indirect Ownership Interest · Organization23%4 facilities
Aop Opco Manager LLCOperational/Managerial Control · Organization0%4 facilities
Azzam, MohannadOperational/Managerial Control · Individual0%9 facilities
Azzam, MohannadAdp Of The SNF · Individual0%9 facilities
Goodman, MenuchaManaging Control - Governing Body · Individual0%27 facilities
Goodman, MenuchaCorporate Officer · Individual0%27 facilities
Goodman, MenuchaOperational/Managerial Control · Individual0%27 facilities
Madison, AdamManaging Control - Governing Body · Individual0%14 facilities
Madison, AdamOperational/Managerial Control · Individual0%14 facilities
Madison, AdamAdp Of The SNF · Individual0%14 facilities
Melb Opco Manager LLCOperational/Managerial Control · Organization0%17 facilities
Melb Opco Manager LLCAdp Of The SNF · Organization0%17 facilities
Strauss, SusanIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%26 facilities
Vertex Financial Services LLCOperational/Managerial Control · Organization0%18 facilities
Vertex Financial Services LLCAdp Of The SNF · Organization0%18 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness2F
  1. F

    Address subsistence needs for staff and patients.

    June 2, 2023 · E15 · Corrected June 30, 2023

  2. F

    Conduct testing and exercise requirements.

    February 13, 2020 · E39 · Corrected March 26, 2020

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 2, 2023 · K918 · Corrected June 30, 2023

  2. D

    Have proper medical gas storage and administration areas.

    February 13, 2020 · K923 · Corrected March 26, 2020

·

Other homes nearby

  1. Parkwood Health Care Facility

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    Worst citation, 3 yrs
    F
    Nursing / resident / day
    4 h 1 min
    Fines
    $0
  2. Bridgeway Health And Rehabilitation Center

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    Worst citation, 3 yrs
    none
    Nursing / resident / day
    4 h 4 min
    Fines
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  3. Magnolia Manor Of Columbus Nursing Center - West

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    Worst citation, 3 yrs
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    Nursing / resident / day
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