Capitola, CA

Pacific Coast Manor

5-star overall rating with 5-star inspections with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

1935 Wharf Road, Capitola, CA

(831) 476-0770

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

99

Certified beds

Average residents

96

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Covenant Care

Operator or chain grouping

Approved since

1969-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.13

Registered nurse staffing

LPN hours / resident day

0.78

Licensed practical nurse staffing

Aide hours / resident day

2.48

Nurse aide staffing

Weekend hours

3.93

Weekend nurse staffing

RN turnover

39%

Annual RN turnover

Total nurse turnover

43%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
2.3
0.3 pts better
1.9
0.1 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.4
1.6
0.2 pts better
1.8
0.4 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
1.6%
0.2 pts worse
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 6.4%
6.8%
0.4 pts better
11.4%
5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.1%
4.1%
About the same
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.6%
13.7%
0.1 pts better
19.6%
6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 15.7%
14.2%
1.5 pts worse
16.7%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 25.2%
11.0%
14.2 pts worse
16.3%
8.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 9.7%
10.7%
1 pts better
14.9%
5.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
1.0%
0.1 pts worse
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
1.2%
1.2 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 32.1%
10.9%
21.2 pts worse
19.8%
12.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.2%
4.7%
0.5 pts better
5.1%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
94.0%
6 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 8.2%
11.2%
3 pts better
12.0%
3.8 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.5%
0.8 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
93.2%
6.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.8%
23.2%
0.4 pts better
23.9%
1.1 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-20 · Fire 2025-02-20

3 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-06-16 · Fire 2023-06-16

16 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2019-12-05 · Fire 2019-12-05

10 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-28

F · Potential for more than minimal harm 2025-02-20

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-20

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-03-21

D · Potential for more than minimal harm 2023-06-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-07-03

D · Potential for more than minimal harm 2023-06-16

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2023-07-03

D · Potential for more than minimal harm 2023-06-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-03

D · Potential for more than minimal harm 2023-06-16

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2023-07-03

D · Potential for more than minimal harm 2023-06-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-07-03

D · Potential for more than minimal harm 2019-12-05

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2020-02-26

D · Potential for more than minimal harm 2019-12-05

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2020-02-26

D · Potential for more than minimal harm 2019-12-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-02-26

D · Potential for more than minimal harm 2019-12-05

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2020-02-26

D · Potential for more than minimal harm 2019-12-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2020-02-26

D · Potential for more than minimal harm 2019-12-05

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2020-02-26

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-04-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-02-20

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-03-12

D · Potential for more than minimal harm 2025-02-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-12

D · Potential for more than minimal harm 2024-08-02

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-08-02

D · Potential for more than minimal harm 2024-08-01

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-08-02

D · Potential for more than minimal harm 2024-05-09

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-31

D · Potential for more than minimal harm 2023-12-13

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-08

D · Potential for more than minimal harm 2023-09-11

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2023-09-26

E · Potential for more than minimal harm 2023-06-16

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-07-03

E · Potential for more than minimal harm 2023-06-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-07-13

D · Potential for more than minimal harm 2023-06-16

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-07-05

D · Potential for more than minimal harm 2023-06-16

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-06-29

D · Potential for more than minimal harm 2023-06-16

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-07-03

D · Potential for more than minimal harm 2023-06-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-29

D · Potential for more than minimal harm 2023-06-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-16

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-06-16

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-07-14

D · Potential for more than minimal harm 2023-06-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-06-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-07-14

D · Potential for more than minimal harm 2023-06-16

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2023-06-29

D · Potential for more than minimal harm 2023-06-16

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-31

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2023-06-09

E · Potential for more than minimal harm 2023-03-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-03-28

D · Potential for more than minimal harm 2019-12-05

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2019-12-31

D · Potential for more than minimal harm 2019-12-05

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-12-31

D · Potential for more than minimal harm 2019-12-05

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-12-31

D · Potential for more than minimal harm 2019-12-05

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2019-12-31

D · Potential for more than minimal harm 2019-12-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-12-31

D · Potential for more than minimal harm 2019-12-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-31

Penalties and ownership

What sits behind the stars

Ownership

Covenant Care California, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 21 facilities 2004-06-01
Ashley, Dava

Operational/Managerial Control · Individual

0% 21 facilities 2018-03-26
Ashley, Dava

Corporate Officer · Individual

0% 21 facilities 2018-05-07
Carney, Kevin

Corporate Officer · Individual

0% 21 facilities 2013-11-01
Centre Capital Investors V, LP

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Centre Covenant Purchaser (B), LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Centre Covenant Purchaser (Q), LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Centre Covenant Purchaser (S), LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-12-19
Centre V Secondary Fund, L.p.

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Covenant Care, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Covenant Holdco, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Covenant Subco, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-07-17
Evans, Mary

5% Or Greater Indirect Ownership Interest · Individual

0% 21 facilities 2008-07-17
Evans, Mary

Operational/Managerial Control · Individual

0% 21 facilities 2006-04-17
Evans, Mary

Corporate Officer · Individual

0% 21 facilities 2013-11-01
Levin, Robert

5% Or Greater Indirect Ownership Interest · Individual

0% 21 facilities 2008-07-17
Levin, Robert

Operational/Managerial Control · Individual

0% 21 facilities 2006-04-17
Levin, Robert

Corporate Officer · Individual

0% 21 facilities 2013-11-01
Midcap Funding Iv Trust

5% Or Greater Security Interest · Organization

0% 40 facilities 2014-02-20
Sims, Christine

5% Or Greater Indirect Ownership Interest · Individual

0% 21 facilities 2008-07-17
Sims, Christine

Operational/Managerial Control · Individual

0% 21 facilities 2005-12-09
Sims, Christine

Corporate Officer · Individual

0% 21 facilities 2013-11-01
Sparks, Carol

Operational/Managerial Control · Individual

0% 21 facilities 2004-06-01
State Treasurer Of Mich Custodian Of Public School Empl Rtmnt Systems

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-12-19
Stockwell Fund Ii LP

5% Or Greater Indirect Ownership Interest · Organization

0% 21 facilities 2008-12-19
Torok, Andrew

5% Or Greater Indirect Ownership Interest · Individual

0% 21 facilities 2008-07-17
Torok, Andrew

Corporate Officer · Individual

0% 21 facilities 2013-11-01

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Overall
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Health
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Staffing
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Fines
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#3

Santa Cruz Post Acute

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2-star overall rating with 1-star inspections with $205,264 in total fines with 24 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
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