Federal inspection record · CMS data as of October 1, 2026
Pacific Coast Manor
1935 Wharf Road, Capitola, CA · (831) 476-0770
- Certified beds
- 99
- Residents per day
- 96
- Ownership
- For-Profit
- Chain
- Covenant Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 1, 1969
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
Pacific Coast Manor carries 26 inspection points. That is fewer than 94% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
26 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Pharmacy Service6D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care5D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care or services that was trauma informed and/or culturally competent.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning5D
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights3D
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary2D
- D
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services1E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Environmental1D
- D
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspection history
2025-02-20
2 health deficiencies · 3 fire-safety deficiencies
Top issue: Pharmacy Service (1 deficiency)
2023-06-16
14 health deficiencies · 5 fire-safety deficiencies
Top issue: Pharmacy Service (3 deficiencies)
2019-12-05
10 health deficiencies · 6 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 4 h 11 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.
This home
4 h 11 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 42% of nursing staff and 50% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts better | 1.6 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better | 1.4 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 100.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.9 pts worse | 3.5% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms4.6 pts better | 3.0% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.2 pts worse | 4.3% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.1 pts better | 13.6% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.3 pts worse | 19.6% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.9 pts better | 7.0% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased4.1 pts better | 6.1% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.8% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence15.7 pts worse | 25.5% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.9 pts better | 0.4% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better | 99.9% | 94.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3.2 pts better | 7.9% | 11.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better | 0.8% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.1 pts better | 97.2% | 93.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.2 pts worse | 23.8% | 22.6% | 23.4% |
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Who owns and runs it
27 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Covenant Care California, LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 7 facilities |
| Ashley, Dava | Corporate Officer · Individual | 0% | 7 facilities |
| Ashley, Dava | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Carney, Kevin | Corporate Officer · Individual | 0% | 7 facilities |
| Centre Capital Investors V, LP | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Centre Covenant Purchaser (B), LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Centre Covenant Purchaser (Q), LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Centre Covenant Purchaser (S), LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Centre V Secondary Fund, L.p. | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Covenant Care, LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Covenant Holdco, LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Covenant Subco, LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Evans, Mary | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 7 facilities |
| Evans, Mary | Corporate Officer · Individual | 0% | 7 facilities |
| Evans, Mary | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Levin, Robert | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 7 facilities |
| Levin, Robert | Corporate Officer · Individual | 0% | 7 facilities |
| Levin, Robert | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Midcap Funding Iv Trust | 5% Or Greater Security Interest · Organization | 0% | 26 facilities |
| Sims, Christine | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 7 facilities |
| Sims, Christine | Corporate Officer · Individual | 0% | 7 facilities |
| Sims, Christine | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Sparks, Carol | Operational/Managerial Control · Individual | 0% | 7 facilities |
| State Treasurer Of Mich Custodian Of Public School Empl Rtmnt Systems | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Stockwell Fund Ii LP | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 7 facilities |
| Torok, Andrew | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 7 facilities |
| Torok, Andrew | Corporate Officer · Individual | 0% | 7 facilities |
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Fire safety
14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5F
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Provide properly protected cooking facilities.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems5F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the use of electrical equipment.
- D
Ensure proper usage of power strips and extension cords.
- D
Ensure proper usage of power strips and extension cords.
Miscellaneous1D
- D
Provide a written emergency evacuation plan.
Emergency Preparedness1D
- D
Establish staff and initial training requirements.
Egress1D
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services1D
- D
Have properly installed electrical wiring and gas equipment.
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- G
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Driftwood Healthcare Center - Santa Cruz
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-
Santa Cruz Post Acute
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