7 health deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Santa Cruz, CA
3-star overall rating with 3-star inspections with 7 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle
675 24th Avenue, Santa Cruz, CA
(831) 475-6323
Overall
3 / 5
CMS overall stars
Health inspections
3 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
92
Certified beds
Average residents
88
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Mariner Health Care
Operator or chain grouping
Approved since
1969-06-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
18 facilities
Chain averages 3 overall / 3 health / 4 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.49
Registered nurse staffing · state 0.65 · national 0.68
LPN hours / resident day
0.73
Licensed practical nurse staffing · state 1.22 · national 0.87
Aide hours / resident day
2.68
Nurse aide staffing · state 2.64 · national 2.35
Total nurse hours
3.90
All reported nurse hours · state 4.51 · national 3.89
Licensed hours
1.21
RN + LPN hours · state 1.87 · national 1.54
Weekend hours
3.67
Weekend nurse staffing · state 4.08 · national 3.43
Weekend RN hours
0.33
Weekend registered nurse coverage · state 0.50 · national 0.47
Physical therapist
0.02
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.57
CMS adjusted RN staffing hours
Adjusted total hours
4.55
CMS adjusted total nurse staffing hours
Case-mix index
1.17
Higher values indicate more complex resident acuity
RN turnover
33%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
46%
Annual nurse turnover · state 38% · national 46%
SNF VBP
Program rank
1,278
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
58.08
Composite VBP score used to determine payment impact.
Payment multiplier
1.0133
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
7.44
Baseline 22.30% · Performance 18.11% · Measure score 7.44 · Achievement 7.16 · Improvement 7.44
Healthcare-associated infections
6.09
Baseline 9.46% · Performance 6.52% · Measure score 6.09 · Achievement 4.40 · Improvement 6.09
Total nurse turnover
3.97
Baseline 55.56% · Performance 47.44% · Measure score 3.97 · Achievement 3.97 · Improvement 2.14
Adjusted total nurse staffing
5.73
Baseline 4.58 hours · Performance 4.71 hours · Measure score 5.73 · Achievement 5.73 · Improvement 0.59
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.5% |
10.72%
0.2 pts better
|
No Different than the National Rate · Eligible stays 124 · Observed rate 9.68% · Lower 95% interval 7.2% |
| Discharge to community | 43.54% |
50.57%
7 pts worse
|
No Different than the National Rate · Eligible stays 107 · Observed rate 38.32% · Lower 95% interval 36.51% |
| Medicare spending per beneficiary | 1.05 |
1.02
About the same
|
|
| Drug regimen review with follow-up | 90% |
95.27%
5.3 pts worse
|
Numerator 63 · Denominator 70 |
| Falls with major injury | 2.86% |
0.77%
2.1 pts worse
|
Numerator 2 · Denominator 70 |
| Discharge self-care score | 37.84% |
53.69%
15.8 pts worse
|
Numerator 14 · Denominator 37 |
| Discharge mobility score | 35.14% |
50.94%
15.8 pts worse
|
Numerator 13 · Denominator 37 |
| Pressure ulcers or injuries, new or worsened | 1.43% |
2.29%
0.9 pts better
|
Numerator 1 · Denominator 70 · Adjusted rate 1.95% |
| Healthcare-associated infections requiring hospitalization | 6.52% |
7.12%
0.6 pts better
|
No Different than the National Rate · Eligible stays 73 · Observed rate 5.48% · Lower 95% interval 3.55% |
| Staff COVID-19 vaccination coverage | 8.24% |
8.2%
About the same
|
Numerator 7 · Denominator 85 |
| Staff flu vaccination coverage | 33.75% |
42%
8.2 pts worse
|
Numerator 27 · Denominator 80 |
| Discharge function score | 37.84% |
56.45%
18.6 pts worse
|
Numerator 14 · Denominator 37 |
| Transfer of health information to provider | 68% |
95.95%
28 pts worse
|
Numerator 17 · Denominator 25 |
| Transfer of health information to patient | 76.92% |
96.28%
19.4 pts worse
|
Numerator 20 · Denominator 26 |
| Resident COVID-19 vaccinations up to date | 16.22% |
25.2%
9 pts worse
|
Numerator 6 · Denominator 37 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 0.9 |
2.3
1.4 pts better
|
1.9
1 pts better
|
Long Stay · 20240701-20250630 · Adjusted 0.9 · Observed 1.0 · Expected 2.0 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.0 |
1.6
0.4 pts worse
|
1.8
0.2 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.0 · Expected 1.6 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.4% |
98.5%
0.1 pts worse
|
93.4%
5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 94.5% · Q4 98.8% · 4Q avg 98.4% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.6% |
98.2%
0.6 pts worse
|
95.5%
2.1 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.6% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.6% |
1.6%
1 pts worse
|
3.3%
0.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 2.7% · Q3 1.4% · Q4 2.5% · 4Q avg 2.6% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.0% |
6.8%
6.8 pts better
|
11.4%
11.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents who lose too much weight | 2.9% |
4.1%
1.2 pts better
|
5.4%
2.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 5.7% · Q4 4.1% · 4Q avg 2.9% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.0% |
13.7%
2.3 pts worse
|
19.6%
3.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 21.5% · Q2 18.5% · Q3 14.3% · Q4 10.7% · 4Q avg 16.0% |
| Percentage of long-stay residents who received an antipsychotic medication | 28.4% |
14.2%
14.2 pts worse
|
16.7%
11.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 27.3% · Q2 34.9% · Q3 26.7% · Q4 25.5% · 4Q avg 28.4% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.4%
0.4 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.6% |
11.0%
2.4 pts better
|
16.3%
7.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 19.1% · Q2 14.1% · Q3 3.2% · Q4 2.6% · 4Q avg 8.6% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.5% |
10.7%
5.2 pts better
|
14.9%
9.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.7% · Q2 6.7% · Q3 3.1% · Q4 1.4% · 4Q avg 5.5% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.6% |
1.0%
0.6 pts worse
|
1.0%
0.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 2.8% · Q2 3.4% · Q3 0.0% · Q4 0.0% · 4Q avg 1.6% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.2%
1.2 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 16.1% |
10.9%
5.2 pts worse
|
19.8%
3.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 24.8% · Q2 10.6% · Q3 15.3% · Q4 14.1% · 4Q avg 16.1% |
| Percentage of long-stay residents with pressure ulcers | 4.4% |
4.7%
0.3 pts better
|
5.1%
0.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 7.2% · Q2 8.5% · Q3 0.0% · Q4 2.1% · 4Q avg 4.4% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
94.0%
6 pts better
|
81.7%
18.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 13.6% |
11.2%
2.4 pts worse
|
12.0%
1.6 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 13.6% · Observed 13.8% · Expected 11.3% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.5%
1.5 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 96.2% |
93.2%
3 pts better
|
79.7%
16.5 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.2% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 18.3% |
23.2%
4.9 pts better
|
23.9%
5.6 pts better
|
Short Stay · 20240701-20250630 · Adjusted 18.3% · Observed 16.9% · Expected 22.0% · Used in QM five-star |
Survey summary
Top issue: Nutrition and Dietary (2 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Quality of Life and Care (8 deficiencies)
17 fire-safety deficiencies
Top issue: Emergency Preparedness (7 deficiencies)
Top issue: Pharmacy Service (5 deficiencies)
9 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Fire safety
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2026-01-09
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-09
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-01-09
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2026-01-09
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-01-09
Fire Safety
Provide properly protected cooking facilities.
Corrected 2026-01-09
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2026-01-09
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2026-01-09
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2026-01-09
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2026-01-09
Fire Safety
Provide primary/alternate means for communication.
Corrected 2026-01-09
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2024-12-12
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-12-12
Fire Safety
Conduct testing and exercise requirements.
Corrected 2024-07-24
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-07-24
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2024-07-24
Fire Safety
Develop Emergency Preparedness policies and procedures.
Corrected 2024-07-24
Fire Safety
Develop a communication plan.
Corrected 2024-07-24
Fire Safety
Establish emergency prep training and testing.
Corrected 2024-07-24
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-07-24
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-07-24
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2024-07-24
Fire Safety
Provide emergency officials' contact information.
Corrected 2024-07-24
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-07-24
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-07-24
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-07-24
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-07-24
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2024-07-24
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2023-06-15
Fire Safety
Meet other general requirements that are deficient.
Corrected 2023-06-15
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2023-06-15
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-09-07
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2022-09-07
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2022-09-07
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-09-07
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-09-07
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2022-09-07
Inspection history
Health
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2026-01-09
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-01-09
Health
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-01-09
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-09
Health
Provide and implement an infection prevention and control program.
Corrected 2026-01-09
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-09
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-21
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-31
Health
Provide and implement an infection prevention and control program.
Corrected 2024-07-17
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-07-17
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-07-17
Health
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-07-17
Health
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected 2024-07-17
Health
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2024-07-17
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-17
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-07-17
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-07-17
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-17
Health
Dispose of garbage and refuse properly.
Corrected 2024-07-17
Health
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2024-07-17
Health
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-07-17
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-07-17
Health
Keep residents' personal and medical records private and confidential.
Corrected 2024-07-17
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-07-17
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-07-17
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-07-17
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-07-17
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-07-17
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-07-17
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-07-17
Health
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-07-17
Health
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2024-07-17
Health
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2024-07-17
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-27
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-13
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-01-30
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-30
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-30
Health
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2022-09-12
Health
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2022-09-12
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-09-12
Health
Keep all essential equipment working safely.
Corrected 2022-09-12
Health
Provide and implement an infection prevention and control program.
Corrected 2022-09-12
Health
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2022-09-12
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-09-12
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-09-12
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-09-12
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-09-12
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-09-12
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-09-12
Health
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2022-09-12
Penalties and ownership
5% Or Greater Direct Ownership Interest · Organization
W-2 Managing Employee · Individual
5% Or Greater Direct Ownership Interest · Organization
General Partnership Interest · Organization
Limited Partnership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
W-2 Managing Employee · Individual
Operational/Managerial Control · Individual
Nearby options
Santa Cruz, CA
2-star overall rating with 1-star inspections with $205,264 in total fines with 24 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle
Capitola, CA
5-star overall rating with 5-star inspections with 3 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
Santa Cruz, CA
3-star overall rating with 3-star inspections with 3 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle
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