Federal inspection record · CMS data as of October 1, 2026
Our Lady Of Mercy Life Center
2 Mercycare Lane, Guilderland, NY · (518) 464-8100
- Certified beds
- 160
- Residents per day
- 148
- Ownership
- Non-Profit
- Chain
- Trinity Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 1, 1993
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New York homes
Our Lady Of Mercy Life Center carries 77 inspection points. That is fewer than 21% of New York's 589 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–12 pts
- 4★ 12–27 pts
- 3★ 27–46 pts
- 2★ 46–82 pts
- 1★ over 82 pts
Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
25 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Nutrition and Dietary5E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Dispose of garbage and refuse properly.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- C
Dispose of garbage and refuse properly.
Resident Rights4F
- F
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- E
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation4D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
- D
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning4D
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care3D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service2E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure medication error rates are not 5 percent or greater.
Nursing and Physician Services1E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Administration1D
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspection history
2024-10-15
15 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Rights (4 deficiencies)
2022-02-14
7 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
2019-08-13
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 51 min of nursing staff time a day, 51 min of it from a registered nurse.
This home
3 h 51 min
New York average
3 h 41 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 50% of nursing staff and 49% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts worse | 2.3 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better | 0.9 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.6 pts better | 98.4% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.2 pts better | 96.4% | 95.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts better | 2.4% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms19.2 pts better | 0.9% | 20.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.6 pts better | 5.1% | 5.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication7.1 pts worse | 20.3% | 13.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.5 pts worse | 17.2% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts better | 0.0% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4 pts worse | 15.1% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1.9 pts worse | 15.6% | 13.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.7 pts worse | 2.2% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.6 pts worse | 1.8% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.2 pts worse | 20.8% | 18.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.9 pts worse | 7.4% | 6.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.5 pts better | 92.1% | 77.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.4 pts worse | 9.8% | 9.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts worse | 1.8% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5 pts worse | 73.9% | 78.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.8 pts worse | 21.4% | 20.6% | 23.4% |
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Who owns and runs it
34 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| St Peters Health Partners | 5% Or Greater Direct Ownership Interest · Organization | 100% | 6 facilities |
| Bala, Guha | Corporate Director · Individual | 0% | 6 facilities |
| Burke, Michael | Operational/Managerial Control · Individual | 0% | 7 facilities |
| Burke, Michael | Adp Of The SNF · Individual | 0% | 7 facilities |
| Ellison, Cynthia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Farrell, Eric | Corporate Officer · Individual | 0% | 6 facilities |
| Farrell, Eric | Adp Of The SNF · Individual | 0% | 6 facilities |
| Hanks, Steven | Corporate Director · Individual | 0% | 6 facilities |
| Hanks, Steven | Adp Of The SNF · Individual | 0% | 6 facilities |
| Isacksen, Daniel | Corporate Director · Individual | 0% | 7 facilities |
| Isacksen, Daniel | Adp Of The SNF · Individual | 0% | 7 facilities |
| Jimino, Kathleen | Corporate Officer · Individual | 0% | 6 facilities |
| Lapczynski, Patricia | Corporate Director · Individual | 0% | 6 facilities |
| Marshall, John | Corporate Officer · Individual | 0% | 6 facilities |
| Mazzacco, Michelle | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Mazzacco, Michelle | Adp Of The SNF · Individual | 0% | 6 facilities |
| Mccormick, Robert | Corporate Director · Individual | 0% | 7 facilities |
| Mcdonough, Michael | Adp Of The SNF · Individual | 0% | 1 facilities |
| Meath, Michael | Corporate Director · Individual | 0% | 6 facilities |
| Myers, Gina | Corporate Director · Individual | 0% | 7 facilities |
| Pollard, Merriette | Corporate Director · Individual | 0% | 6 facilities |
| Signor, Kristin | Corporate Officer · Individual | 0% | 6 facilities |
| Signor, Kristin | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Signor, Kristin | Adp Of The SNF · Individual | 0% | 6 facilities |
| St Peters Health Partners | Operational/Managerial Control · Organization | 0% | 6 facilities |
| St Peters Health Partners | Adp Of The SNF · Organization | 0% | 6 facilities |
| Sullivan, Marguerite | Corporate Director · Individual | 0% | 6 facilities |
| Sullivan-Smith, Sandra | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Sullivan-Smith, Sandra | Adp Of The SNF · Individual | 0% | 1 facilities |
| Sweet Zavaglia, Kerri | Corporate Director · Individual | 0% | 6 facilities |
| Tofade, Oluwatoyin | Corporate Director · Individual | 0% | 6 facilities |
| Trinity Health Corporation | Operational/Managerial Control · Organization | 0% | 6 facilities |
| Trinity Health Corporation | Adp Of The SNF · Organization | 0% | 6 facilities |
| Wildridge, William | Corporate Officer · Individual | 0% | 6 facilities |
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Fire safety
7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems4F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure that testing and maintenance of electrical equipment is performed.
- E
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness1F
- F
Address patient/client population and determine types of services needed.
Smoke1E
- E
Install a fire alarm system that can be heard throughout the facility.
Services1E
- E
Have elevators that firefighters can control in the event of a fire.
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Other homes nearby
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The Grand Rehabilitation And Nrsg At Guilderland
Altamont, NY · The Grand Healthcare · Special Focus
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 2 h 42 min
- Fines
- $40,937
-
Daughters Of Sarah Nursing Center
Albany, NY
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 40 min
- Fines
- $0
-
Teresian House Nursing Home Co Inc
Albany, NY · Carmelite Sisters For The Aged & Infirm
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 53 min
- Fines
- $0