Guilderland, NY

Our Lady Of Mercy Life Center

1-star overall rating with 1-star inspections with abuse icon flag with 15 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

2 Mercycare Lane, Guilderland, NY

(518) 464-8100

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

160

Certified beds

Average residents

152

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Trinity Health

Operator or chain grouping

Approved since

1993-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

20 facilities

Chain averages 3 overall / 3 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.79

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

1.95

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

3.69

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.75

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

3.34

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.50

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.81

CMS adjusted RN staffing hours

Adjusted total hours

3.78

CMS adjusted total nurse staffing hours

Case-mix index

1.34

Higher values indicate more complex resident acuity

RN turnover

28%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

50%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,792

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

15.26

Composite VBP score used to determine payment impact.

Payment multiplier

0.9814

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.60

Baseline 16.67% · Performance 19.76% · Measure score 3.60 · Achievement 3.60 · Improvement 0

Healthcare-associated infections

0

Baseline 4.90% · Performance 8.73% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0

Baseline 56.36% · Performance 67.96% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

2.51

Baseline 3.75 hours · Performance 3.79 hours · Measure score 2.51 · Achievement 2.51 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.58%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 220 · Observed rate 8.18% · Lower 95% interval 6.74%
Discharge to community 50.54%
50.57%
About the same
No Different than the National Rate · Eligible stays 215 · Observed rate 44.19% · Lower 95% interval 43.78%
Medicare spending per beneficiary 0.94
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 164 · Denominator 164
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 164
Discharge self-care score 44.44%
53.69%
9.2 pts worse
Numerator 52 · Denominator 117
Discharge mobility score 38.46%
50.94%
12.5 pts worse
Numerator 45 · Denominator 117
Pressure ulcers or injuries, new or worsened 3.05%
2.29%
0.8 pts worse
Numerator 5 · Denominator 164 · Adjusted rate 3.4%
Healthcare-associated infections requiring hospitalization 8.73%
7.12%
1.6 pts worse
No Different than the National Rate · Eligible stays 152 · Observed rate 9.87% · Lower 95% interval 6.31%
Staff COVID-19 vaccination coverage 8.16%
8.2%
About the same
Numerator 20 · Denominator 245
Staff flu vaccination coverage 41.35%
42%
0.6 pts worse
Numerator 129 · Denominator 312
Discharge function score 41.88%
56.45%
14.6 pts worse
Numerator 49 · Denominator 117
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 91 · Denominator 91
Transfer of health information to patient 96.88%
96.28%
0.6 pts better
Numerator 31 · Denominator 32
Resident COVID-19 vaccinations up to date 34.48%
25.2%
9.3 pts better
Numerator 30 · Denominator 87

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.7
0.5 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.2 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.3
0.2 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.0 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.4%
91.2%
4.2 pts better
93.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 95.0% · Q2 92.4% · Q3 97.5% · Q4 96.8% · 4Q avg 95.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.2%
95.3%
3.1 pts worse
95.5%
3.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 92.2%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.0%
0.7 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.8% · Q3 2.5% · Q4 3.2% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.3%
18.5%
18.2 pts better
11.4%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.9% · 4Q avg 0.3%
Percentage of long-stay residents who lose too much weight 2.6%
6.1%
3.5 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 2.9% · Q3 0.0% · Q4 3.0% · 4Q avg 2.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.2%
13.5%
5.7 pts worse
19.6%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 18.0% · Q3 19.5% · Q4 22.0% · 4Q avg 19.2%
Percentage of long-stay residents who received an antipsychotic medication 15.3%
14.8%
0.5 pts worse
16.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.1% · Q2 12.6% · Q3 16.5% · Q4 16.7% · 4Q avg 15.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.7%
15.1%
0.6 pts worse
16.3%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.7% · Q2 25.2% · Q3 7.2% · Q4 11.2% · 4Q avg 15.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.6%
15.5%
0.1 pts worse
14.9%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 16.3% · Q3 9.2% · Q4 15.5% · 4Q avg 15.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
0.6%
1.2 pts worse
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 3.2% · Q3 1.2% · Q4 1.5% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.7%
1.4%
0.3 pts worse
1.7%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 4.3% · Q3 0.0% · Q4 1.7% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.2%
20.8%
5.4 pts worse
19.8%
6.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.8% · Q2 21.8% · Q3 34.2% · Q4 31.1% · 4Q avg 26.2%
Percentage of long-stay residents with pressure ulcers 6.2%
6.9%
0.7 pts better
5.1%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 5.9% · Q3 5.8% · Q4 8.4% · 4Q avg 6.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.9%
76.7%
15.2 pts better
81.7%
10.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 89.9% · Q2 90.9% · Q3 91.9% · Q4 94.6% · 4Q avg 91.9%
Percentage of short-stay residents who had an outpatient emergency department visit 8.1%
9.7%
1.6 pts better
12.0%
3.9 pts better
Short Stay · 20240701-20250630 · Adjusted 8.1% · Observed 7.7% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.2%
0.3 pts worse
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.4% · Q4 3.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.9%
78.8%
11.1 pts better
79.7%
10.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.2%
20.6%
1.6 pts worse
23.9%
1.7 pts better
Short Stay · 20240701-20250630 · Adjusted 22.2% · Observed 21.8% · Expected 23.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-15 · Fire 2024-10-15

15 health deficiencies

Top issue: Resident Rights (4 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2022-02-14 · Fire 2022-02-14

8 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2019-08-13 · Fire 2019-08-13

2 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-10-15

E7 · Emergency Preparedness Deficiencies

Fire Safety

Address patient/client population and determine types of services needed.

Corrected 2024-11-15

F · Potential for more than minimal harm 2024-10-15

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-13

F · Potential for more than minimal harm 2024-10-15

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-12-02

E · Potential for more than minimal harm 2024-10-15

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-11-18

E · Potential for more than minimal harm 2024-10-15

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-12-06

E · Potential for more than minimal harm 2022-02-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-03-07

E · Potential for more than minimal harm 2019-08-13

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2019-10-01

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-10-15

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-15

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-11-22

E · Potential for more than minimal harm 2024-10-15

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-12-04

E · Potential for more than minimal harm 2024-10-15

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-29

E · Potential for more than minimal harm 2024-10-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-15

E · Potential for more than minimal harm 2024-10-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-15

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-22

D · Potential for more than minimal harm 2024-10-15

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-10-15

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-28

D · Potential for more than minimal harm 2024-10-15

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-11-28

D · Potential for more than minimal harm 2024-10-15

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-11-28

D · Potential for more than minimal harm 2024-10-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-15

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-15

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-15

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-09-20

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-11-11

D · Potential for more than minimal harm 2022-02-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-04-13

D · Potential for more than minimal harm 2022-02-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-04-13

D · Potential for more than minimal harm 2022-02-14

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-04-13

D · Potential for more than minimal harm 2022-02-14

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2022-04-13

D · Potential for more than minimal harm 2022-02-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-13

D · Potential for more than minimal harm 2022-02-14

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2022-04-13

D · Potential for more than minimal harm 2022-02-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-04-13

E · Potential for more than minimal harm 2019-08-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-09-30

C · Minimal harm 2019-08-13

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2019-09-30

Penalties and ownership

What sits behind the stars

Ownership

St Peters Health Partners

5% Or Greater Direct Ownership Interest · Organization

100% 7 facilities 2011-10-01
Trinity Health Corporation

5% Or Greater Indirect Ownership Interest · Organization

100% 16 facilities 2014-07-01
Bala, Guha

Corporate Director · Individual

0% 7 facilities 2022-10-01
Burke, Michael

Operational/Managerial Control · Individual

0% 8 facilities 2020-09-01
Farrell, Eric

Corporate Officer · Individual

0% 7 facilities 2023-07-01
Hanks, Steven

Corporate Director · Individual

0% 7 facilities 2023-01-01
Isacksen, Daniel

Corporate Director · Individual

0% 8 facilities 2022-10-01
Jimino, Kathleen

Corporate Officer · Individual

0% 7 facilities 2024-01-01
Lapczynski, Patricia

Corporate Director · Individual

0% 7 facilities 2025-04-01
Marshall, John

Corporate Officer · Individual

0% 9 facilities 2022-10-05
Mazzacco, Michelle

Operational/Managerial Control · Individual

0% 7 facilities 2021-08-22
Mccormick, Robert

Corporate Director · Individual

0% 8 facilities 2021-01-01
Meath, Michael

Corporate Director · Individual

0% 7 facilities 2022-10-01
Myers, Gina

Corporate Director · Individual

0% 8 facilities 2022-10-01
Pollard, Merriette

Corporate Director · Individual

0% 7 facilities 2022-10-01
Signor, Kristin

Operational/Managerial Control · Individual

0% 7 facilities 2017-04-01
Signor, Kristin

Corporate Officer · Individual

0% 7 facilities 2017-04-01
St Peters Health Partners

Operational/Managerial Control · Organization

0% 7 facilities 2011-10-01
Sullivan, Marguerite

Corporate Director · Individual

0% 7 facilities 2025-01-01
Sullivan-Smith, Sandra

Operational/Managerial Control · Individual

0% 1 facilities 2014-05-01
Sweet Zavaglia, Kerri

Corporate Director · Individual

0% 7 facilities 2022-10-01
Tofade, Oluwatoyin

Corporate Director · Individual

0% 7 facilities 2024-01-01
Trinity Health Corporation

Operational/Managerial Control · Organization

0% 16 facilities 2014-07-01
Wildridge, William

Corporate Officer · Individual

0% 7 facilities 2022-10-01

Nearby options

Other facilities in reach

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The Grand Rehabilitation And Nrsg At Guilderland

Altamont, NY

1-star overall rating with 1-star inspections with Special Focus status with $40,937 in total fines with 29 recent health deficiencies with 21 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
1 / 5
Fines
$40,937
#2

Daughters Of Sarah Nursing Center

Albany, NY

4-star overall rating with 4-star inspections with 4 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0
#3

Teresian House Nursing Home Co Inc

Albany, NY

3-star overall rating with 2-star inspections with 9 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$0

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