Nantucket, MA

Our Island Home

4-star overall rating with 4-star inspections with 2 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

East Creek Road, Nantucket, MA

(508) 228-0462

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

45

Certified beds

Average residents

37

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2007-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.65

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.58

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.46

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

3.69

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.23

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.39

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.61

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.74

CMS adjusted RN staffing hours

Adjusted total hours

4.21

CMS adjusted total nurse staffing hours

Case-mix index

1.20

Higher values indicate more complex resident acuity

RN turnover

67%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,720

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

48.11

Composite VBP score used to determine payment impact.

Payment multiplier

1.0018

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

1.38

Performance 7.42% · Measure score 1.38 · Achievement 1.38 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

8.24

Performance 30.00% · Measure score 8.24 · Achievement 8.24 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

4.81

Baseline 4.28 hours · Performance 4.45 hours · Measure score 4.81 · Achievement 4.81 · Improvement 0.62

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.14%
10.72%
1.4 pts worse
No Different than the National Rate · Eligible stays 40 · Observed rate 17.5% · Lower 95% interval 8.09%
Discharge to community 44.08%
50.57%
6.5 pts worse
No Different than the National Rate · Eligible stays 29 · Observed rate 34.48% · Lower 95% interval 30.27%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 39 · Denominator 39
Falls with major injury 2.56%
0.77%
1.8 pts worse
Numerator 1 · Denominator 39
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 2.56%
2.29%
0.3 pts worse
Numerator 1 · Denominator 39 · Adjusted rate 2.55%
Healthcare-associated infections requiring hospitalization 7.42%
7.12%
0.3 pts worse
No Different than the National Rate · Eligible stays 28 · Observed rate 7.14% · Lower 95% interval 3.19%
Staff COVID-19 vaccination coverage 15.96%
8.2%
7.8 pts better
Numerator 15 · Denominator 94
Staff flu vaccination coverage 27.72%
42%
14.3 pts worse
Numerator 28 · Denominator 101
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 28 · Denominator 28
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 48%
25.2%
22.8 pts better
Numerator 12 · Denominator 25

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
1.9
0.1 pts worse
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.6 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.5
0.3 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.0 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.5%
92.2%
3.3 pts better
93.4%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 93.5% · Q2 90.9% · Q3 100.0% · Q4 97.1% · 4Q avg 95.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 87.9%
94.8%
6.9 pts worse
95.5%
7.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 87.9%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.5%
1.2 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 3.0% · Q3 2.9% · Q4 0.0% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.5%
12.0%
9.5 pts better
11.4%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 6.7% · Q3 0.0% · Q4 0.0% · 4Q avg 2.5%
Percentage of long-stay residents who lose too much weight 2.3%
5.2%
2.9 pts better
5.4%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 5.9% · Q4 3.1% · 4Q avg 2.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 3.1%
19.2%
16.1 pts better
19.6%
16.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 3.0% · Q3 2.9% · Q4 3.0% · 4Q avg 3.1%
Percentage of long-stay residents who received an antipsychotic medication 17.1%
22.5%
5.4 pts better
16.7%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.0% · Q2 21.4% · Q3 16.7% · Q4 14.3% · 4Q avg 17.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 9.1%
17.7%
8.6 pts better
16.3%
7.2 pts better
Long Stay · 2024Q4-2025Q3 · Q3 26.7% · 4Q avg 9.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.3%
17.6%
4.3 pts better
14.9%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.4% · Q3 26.7% · Q4 18.5% · 4Q avg 13.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.3%
2.0%
0.3 pts worse
1.7%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 3.2% · Q3 0.0% · Q4 3.0% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 4.7%
21.7%
17 pts better
19.8%
15.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.0% · Q2 0.0% · Q3 5.9% · Q4 0.0% · 4Q avg 4.7%
Percentage of long-stay residents with pressure ulcers 2.0%
4.6%
2.6 pts better
5.1%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.4% · Q3 3.6% · Q4 0.0% · 4Q avg 2.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 47.0%
77.1%
30.1 pts worse
81.7%
34.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q2 38.1% · Q3 40.9% · Q4 52.2% · 4Q avg 47.0%
Percentage of short-stay residents who had an outpatient emergency department visit 12.0%
11.8%
0.2 pts worse
12.0%
About the same
Short Stay · 20240701-20250630 · Adjusted 12.0% · Observed 12.1% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.0%
1.3%
0.7 pts worse
1.6%
0.4 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 2.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 40.9%
77.7%
36.8 pts worse
79.7%
38.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 40.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.6%
25.8%
1.8 pts worse
23.9%
3.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.6% · Observed 24.2% · Expected 20.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-08 · Fire 2025-05-08

2 health deficiencies

Top issue: Infection Control (1 deficiency)

8 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-05-09 · Fire 2024-05-09

4 health deficiencies

Top issue: Infection Control (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-04-26 · Fire 2023-04-26

8 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-08

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-05-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-07-22

E · Potential for more than minimal harm 2023-04-26

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-06-22

D · Potential for more than minimal harm 2023-04-26

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2023-06-22

D · Potential for more than minimal harm 2023-04-26

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2023-06-22

D · Potential for more than minimal harm 2023-04-26

K361 · Smoke Deficiencies

Fire Safety

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2023-06-22

D · Potential for more than minimal harm 2023-04-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-22

C · Minimal harm 2023-04-26

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-22

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-05-08

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-21

D · Potential for more than minimal harm 2025-05-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-21

E · Potential for more than minimal harm 2024-05-09

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-05-31

D · Potential for more than minimal harm 2024-05-09

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-31

D · Potential for more than minimal harm 2024-05-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-31

D · Potential for more than minimal harm 2024-05-09

F945 · Infection Control Deficiencies

Health

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

Corrected 2024-05-31

E · Potential for more than minimal harm 2023-04-26

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-07

E · Potential for more than minimal harm 2023-04-26

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-07

E · Potential for more than minimal harm 2023-04-26

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-06-07

E · Potential for more than minimal harm 2023-04-26

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-26

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-26

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-07

D · Potential for more than minimal harm 2023-04-26

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-06-07

Penalties and ownership

What sits behind the stars

Ownership

Town Of Nantucket

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1981-09-15
Chretien, Rachel

Operational/Managerial Control · Individual

0% 1 facilities 2011-02-07
Chretien, Rachel

Corporate Director · Individual

0% 1 facilities 2011-02-07
Chretien, Rachel

W-2 Managing Employee · Individual

0% 1 facilities 2011-02-07
Dyer, Heather

W-2 Managing Employee · Individual

0% 1 facilities 2017-02-12
Gibson, C. Elizabeth

Corporate Officer · Individual

0% 1 facilities 1995-04-18
Town Of Nantucket

Operational/Managerial Control · Organization

0% 1 facilities 2011-02-07

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Staffing
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Fines
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