Centerville, OH

Otterbein Springboro

5-star overall rating with 4-star inspections with 3 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

9320 Avalon Circle, Centerville, OH

(937) 885-5426

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

58

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Otterbein Seniorlife

Operator or chain grouping

Approved since

2008-11-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

19 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.76

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.58

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.99

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

4.34

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.34

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

4.08

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.55

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.77

CMS adjusted RN staffing hours

Adjusted total hours

4.38

CMS adjusted total nurse staffing hours

Case-mix index

1.35

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

42%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,608

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

35.54

Composite VBP score used to determine payment impact.

Payment multiplier

0.9892

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.59% · Performance 23.90% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

5.30

Baseline 6.17% · Performance 6.25% · Measure score 5.30 · Achievement 5.30 · Improvement 0

Total nurse turnover

4.52

Baseline 55.95% · Performance 45.20% · Measure score 4.52 · Achievement 4.52 · Improvement 2.96

Adjusted total nurse staffing

4.40

Baseline 5.17 hours · Performance 4.33 hours · Measure score 4.40 · Achievement 4.40 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.39%
10.72%
0.3 pts better
No Different than the National Rate · Eligible stays 144 · Observed rate 12.5% · Lower 95% interval 7.96%
Discharge to community 58.33%
50.57%
7.8 pts better
No Different than the National Rate · Eligible stays 138 · Observed rate 47.83% · Lower 95% interval 47.83%
Medicare spending per beneficiary 0.99
1.02
About the same
Drug regimen review with follow-up 93.65%
95.27%
1.6 pts worse
Numerator 59 · Denominator 63
Falls with major injury 1.59%
0.77%
0.8 pts worse
Numerator 1 · Denominator 63
Discharge self-care score 58.7%
53.69%
5 pts better
Numerator 27 · Denominator 46
Discharge mobility score 41.3%
50.94%
9.6 pts worse
Numerator 19 · Denominator 46
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 63 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.25%
7.12%
0.9 pts better
No Different than the National Rate · Eligible stays 78 · Observed rate 5.13% · Lower 95% interval 3.31%
Staff COVID-19 vaccination coverage 3.92%
8.2%
4.3 pts worse
Numerator 4 · Denominator 102
Staff flu vaccination coverage 11.49%
42%
30.5 pts worse
Numerator 17 · Denominator 148
Discharge function score 60.87%
56.45%
4.4 pts better
Numerator 28 · Denominator 46
Transfer of health information to provider 97.78%
95.95%
1.8 pts better
Numerator 44 · Denominator 45
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 18.18%
25.2%
7 pts worse
Numerator 6 · Denominator 33

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
92.4%
7.1 pts better
93.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.8% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
94.5%
3.5 pts better
95.5%
2.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
3.3%
About the same
3.3%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.1% · Q3 4.4% · Q4 4.3% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.0%
26.1%
22.1 pts better
11.4%
7.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 15.6% · 4Q avg 4.0%
Percentage of long-stay residents who lose too much weight 6.5%
6.2%
0.3 pts worse
5.4%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 8.8% · Q3 5.9% · Q4 5.6% · 4Q avg 6.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.8%
25.4%
2.4 pts worse
19.6%
8.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 25.0% · Q3 22.9% · Q4 29.7% · 4Q avg 27.8%
Percentage of long-stay residents who received an antipsychotic medication 11.8%
11.5%
0.3 pts worse
16.7%
4.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.9% · Q2 14.8% · Q3 10.0% · Q4 9.7% · 4Q avg 11.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 6.0%
7.7%
1.7 pts better
16.3%
10.3 pts better
Long Stay · 2024Q4-2025Q3 · Q2 14.3% · Q4 4.0% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.5%
6.2%
1.7 pts better
14.9%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 6.2% · Q3 6.1% · Q4 2.9% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.6%
0.5%
0.1 pts worse
1.7%
1.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.4%
21.7%
4.7 pts worse
19.8%
6.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.0% · Q2 21.0% · Q3 38.6% · Q4 22.0% · 4Q avg 26.4%
Percentage of long-stay residents with pressure ulcers 0.3%
3.7%
3.4 pts better
5.1%
4.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
78.1%
21.4 pts better
81.7%
17.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.8% · Q2 100.0% · Q3 100.0% · Q4 99.1% · 4Q avg 99.5%
Percentage of short-stay residents who had an outpatient emergency department visit 7.1%
12.5%
5.4 pts better
12.0%
4.9 pts better
Short Stay · 20240701-20250630 · Adjusted 7.1% · Observed 7.3% · Expected 11.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
75.6%
24.4 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 15.7%
25.1%
9.4 pts better
23.9%
8.2 pts better
Short Stay · 20240701-20250630 · Adjusted 15.7% · Observed 16.4% · Expected 24.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2022-10-18 · Fire 2022-10-18

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2019-11-14 · Fire 2019-11-14

13 health deficiencies

Top issue: Nursing and Physician Services (3 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2018-09-27 · Fire 2018-09-27

16 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2022-10-18

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-12-06

F · Potential for more than minimal harm 2022-10-18

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2022-12-06

F · Potential for more than minimal harm 2022-10-18

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2022-12-06

F · Potential for more than minimal harm 2022-10-18

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-12-06

F · Potential for more than minimal harm 2022-10-18

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2022-12-06

E · Potential for more than minimal harm 2022-10-18

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-12-06

E · Potential for more than minimal harm 2022-10-18

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-12-06

E · Potential for more than minimal harm 2022-10-18

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-12-06

E · Potential for more than minimal harm 2019-11-14

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2019-12-13

E · Potential for more than minimal harm 2019-11-14

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2019-12-13

E · Potential for more than minimal harm 2019-11-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2019-12-13

E · Potential for more than minimal harm 2018-09-27

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2018-11-01

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-09-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-26

F · Potential for more than minimal harm 2022-10-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-06

D · Potential for more than minimal harm 2022-10-18

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-06

F · Potential for more than minimal harm 2019-11-14

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2019-12-13

E · Potential for more than minimal harm 2019-11-14

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-12-13

E · Potential for more than minimal harm 2019-11-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F646 · Resident Assessment and Care Planning Deficiencies

Health

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F710 · Nursing and Physician Services Deficiencies

Health

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F711 · Nursing and Physician Services Deficiencies

Health

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-11-14

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2019-12-13

F · Potential for more than minimal harm 2018-09-27

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2018-11-01

F · Potential for more than minimal harm 2018-09-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2018-11-01

E · Potential for more than minimal harm 2018-09-27

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2018-11-01

E · Potential for more than minimal harm 2018-09-27

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2018-11-01

D · Potential for more than minimal harm 2018-09-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-11-01

Penalties and ownership

What sits behind the stars

Ownership

Otterbein Home

5% Or Greater Indirect Ownership Interest · Organization

100% 18 facilities 2021-12-01
App, Lynn

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Arnold, Daniel

Corporate Officer · Individual

0% 7 facilities 2018-09-03
Bartlett, Victoria

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Bayliff, Becky

Operational/Managerial Control · Individual

0% 17 facilities 2021-12-01
Berner, Susan

Operational/Managerial Control · Individual

0% 6 facilities 2025-01-01
Brownson, William

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Burke, Daniel

Operational/Managerial Control · Individual

0% 19 facilities 2021-12-01
Coleman, Robert

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Fraley, Ralph

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Functional Pathways Of Tennessee LLC

Operational/Managerial Control · Organization

0% 21 facilities 2018-12-01
Glosser, Heidi

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Green, James

Operational/Managerial Control · Individual

0% 20 facilities 2021-12-01
Green, James

Corporate Officer · Individual

0% 20 facilities 2005-11-21
Hazelbaker, Tomas

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Mckinney, Kristen

Operational/Managerial Control · Individual

0% 1 facilities 2024-08-29
Miller, Jason

Corporate Officer · Individual

0% 9 facilities 2014-08-04
Otterbein Home

5% Or Greater Direct Ownership Interest · Organization

0% 18 facilities 2021-12-01
Otterbein Home

Operational/Managerial Control · Organization

0% 18 facilities 2021-12-01
Otterbein Neighborhoods, LLC

5% Or Greater Direct Ownership Interest · Organization

0% 9 facilities 2016-01-01
Vonderhaar, Steve

Operational/Managerial Control · Individual

0% 18 facilities 2021-12-01
Wilson, Jill

Corporate Officer · Individual

0% 19 facilities 2009-05-01

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