Sumter, SC

Oak Hollow Of Sumter Rehabilitation Center

1-star overall rating with 1-star inspections with $63,303 in total fines with 7 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

1761 Pinewood Road, Sumter, SC

(803) 340-0307

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

96

Certified beds

Average residents

58

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1991-06-21

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.18

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.83

Licensed practical nurse staffing · state 1.01 · national 0.87

Aide hours / resident day

1.83

Nurse aide staffing · state 2.22 · national 2.35

Total nurse hours

2.85

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.02

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

2.53

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.08

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.20

CMS adjusted RN staffing hours

Adjusted total hours

3.11

CMS adjusted total nurse staffing hours

Case-mix index

1.25

Higher values indicate more complex resident acuity

RN turnover

86%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

81%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,588

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

3.34

Composite VBP score used to determine payment impact.

Payment multiplier

0.9804

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

0

Baseline 53.49% · Performance 91.07% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

0.67

Baseline 2.91 hours · Performance 3.24 hours · Measure score 0.67 · Achievement 0.59 · Improvement 0.67

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.55%
10.72%
0.8 pts worse
No Different than the National Rate · Eligible stays 44 · Observed rate 15.91% · Lower 95% interval 7.73%
Discharge to community 43.55%
50.57%
7 pts worse
No Different than the National Rate · Eligible stays 31 · Observed rate 32.26% · Lower 95% interval 26.1%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 19 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 24 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 28.17%
8.2%
20 pts better
Numerator 20 · Denominator 71
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.5
2.0
0.5 pts worse
1.9
0.6 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 2.3 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.6
1.9
0.7 pts worse
1.8
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 2.5 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 86.3%
90.5%
4.2 pts worse
93.4%
7.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 73.3% · Q2 87.0% · Q3 86.2% · Q4 96.4% · 4Q avg 86.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 32.7%
90.6%
57.9 pts worse
95.5%
62.8 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 32.7%
Percentage of long-stay residents experiencing one or more falls with major injury 4.4%
3.0%
1.4 pts worse
3.3%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 4.3% · Q3 5.2% · Q4 5.5% · 4Q avg 4.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.1%
2.9%
1.8 pts better
11.4%
10.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.4% · Q3 0.0% · Q4 2.0% · 4Q avg 1.1%
Percentage of long-stay residents who lose too much weight 10.0%
6.2%
3.8 pts worse
5.4%
4.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 7.0% · Q3 5.9% · Q4 19.6% · 4Q avg 10.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.4%
20.4%
9 pts better
19.6%
8.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 9.1% · Q3 11.5% · Q4 20.8% · 4Q avg 11.4%
Percentage of long-stay residents who received an antipsychotic medication 29.1%
16.3%
12.8 pts worse
16.7%
12.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.2% · Q2 23.3% · Q3 30.6% · Q4 30.6% · 4Q avg 29.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.5%
0.2%
0.3 pts worse
0.1%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.8% · 4Q avg 0.5%
Percentage of long-stay residents whose ability to walk independently worsened 44.8%
14.9%
29.9 pts worse
16.3%
28.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 44.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 36.8%
12.4%
24.4 pts worse
14.9%
21.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 41.7% · Q2 47.4% · Q3 31.6% · Q4 25.0% · 4Q avg 36.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.9%
0.7%
1.2 pts worse
1.0%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.9% · Q3 1.4% · Q4 4.1% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.6%
1.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.7%
17.2%
9.5 pts worse
19.8%
6.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 23.2% · Q3 28.4% · Q4 29.6% · 4Q avg 26.7%
Percentage of long-stay residents with pressure ulcers 5.9%
5.8%
0.1 pts worse
5.1%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 6.2% · Q3 5.0% · Q4 6.7% · 4Q avg 5.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 36.4%
79.8%
43.4 pts worse
81.7%
45.3 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 36.4%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-18 · Fire 2025-04-18

7 health deficiencies

Top issue: Environmental (2 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2023-11-08 · Fire 2023-11-08

15 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2021-12-02 · Fire 2021-12-02

16 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-04-18

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2025-06-10

E · Potential for more than minimal harm 2025-04-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-10

D · Potential for more than minimal harm 2025-04-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-06-10

D · Potential for more than minimal harm 2025-04-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-06-10

D · Potential for more than minimal harm 2025-04-18

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-06-10

D · Potential for more than minimal harm 2023-11-08

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-11-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-11-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-12-20

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-04-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-10

F · Potential for more than minimal harm 2025-04-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-18

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-18

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-18

F910 · Environmental Deficiencies

Health

Ensure resident rooms meet each resident's needs.

Corrected 2025-05-15

D · Potential for more than minimal harm 2025-04-18

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-05-15

G · Actual harm 2024-12-20

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-23

D · Potential for more than minimal harm 2024-12-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-21

J · Immediate jeopardy 2024-04-24

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-06-20

J · Immediate jeopardy 2024-04-24

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-10

F · Potential for more than minimal harm 2024-04-24

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2024-06-10

D · Potential for more than minimal harm 2024-04-24

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-06-20

F · Potential for more than minimal harm 2023-11-08

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-01-26

E · Potential for more than minimal harm 2023-11-08

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-01-26

E · Potential for more than minimal harm 2023-11-08

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-11-08

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-11-08

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-11-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-11-08

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-11-08

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-11-08

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-10-26

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-12-01

D · Potential for more than minimal harm 2023-10-26

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-12-01

F · Potential for more than minimal harm 2023-06-21

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-09-08

D · Potential for more than minimal harm 2023-06-21

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-07-03

F · Potential for more than minimal harm 2021-12-02

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-02-15

F · Potential for more than minimal harm 2021-12-02

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-02-15

F · Potential for more than minimal harm 2021-12-02

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-02-15

F · Potential for more than minimal harm 2021-12-02

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-02-15

F · Potential for more than minimal harm 2021-12-02

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2022-02-15

E · Potential for more than minimal harm 2021-12-02

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-02-15

D · Potential for more than minimal harm 2021-12-02

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-02-15

D · Potential for more than minimal harm 2021-12-02

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2022-02-15

D · Potential for more than minimal harm 2021-12-02

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-02-15

D · Potential for more than minimal harm 2021-12-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-02-15

D · Potential for more than minimal harm 2021-12-02

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-02-15

D · Potential for more than minimal harm 2021-12-02

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-02-15

Penalties and ownership

What sits behind the stars

$36,221 2024-12-20

Fine

Fine · fine $36,221

Fine

$2,389 2024-04-24

Fine

Fine · fine $2,389

Fine

$8,105 2024-04-24

Fine

Fine · fine $8,105

Fine

$8,105 2024-04-24

Fine

Fine · fine $8,105

Fine

$0 2024-04-24

Payment Denial

Payment Denial · denial start 2024-05-18 · 33 days

33 day denial

$8,483 2023-10-26

Fine

Fine · fine $8,483

Fine

Ownership

Kb Hud Master Tenant, LLC

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2025-05-01
Morrison, Brent

Operational/Managerial Control · Individual

0% 5 facilities 2025-05-01
Munford, Loreli

Operational/Managerial Control · Individual

0% 1 facilities 2025-05-01
Pollard, Traci

Operational/Managerial Control · Individual

0% 1 facilities 2025-05-01

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Staffing
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#2

Sumter East Health & Rehabilitation Center

Sumter, SC

1-star overall rating with 1-star inspections with $33,097 in total fines with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
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#3

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2-star overall rating with 2-star inspections with $4,017 in total fines with 4 recent health deficiencies

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Health
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Staffing
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Fines
$4,017

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